Friday, September 24, 2021
Dog Loyalty Image by LUM3N from Pixabay

Salesforce adds Loyalty Management to Customer 360

To coincide with the Virtual NRF show that is happening this week, Salesforce announced the Salesforce Loyalty Management solution. This is a full-featured Loyalty management solution that connects across the Salesforce...
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Retail industry lags behind in customer experience strategy

Increasingly customer experience is seen as the key driver to retail digital success. NTT has published its Retail Guide to the Global Customer Experience Benchmarking Report. The report suggests the retail...
(Image credit/Pixabay/kalhh)

CGS Survey reveals consumer interest in Augmented Reality for customer service guidance

With increased education and exposure, US consumers show willingness to use augmented reality in household repairs and product assembly. CGS has announced new insights from its 2021 CGS State of Augmented...
(Image credit/Pixabay/Joseph Mucira)

Yotpo launches new partner programme

Yotpo, an eCommerce marketing platform, has announced a new partner programme designed to deepen relationships within Yotpo's partner community. The programme aims to encourage partners to unlock more advanced benefits for...
(credit image/Pixabay/Mark Mags)

Adobe updates Adobe Experience Cloud to help retailers in peak sales periods

Ecommerce is expected to become the dominant retail behaviour. According to a forecast from Adobe Analytics, global eCommerce is expected to hit $4.2 trillion for 2021. The digital economy continues to...
(credit image/Pixabay/ Preis King)

Adobe publishes its Digital Economy Index report

Adobe has published its Digital Economy Index report which revealed that UK eCommerce spending reached £10 billion in July. This is the highest monthly spend in 2021 so far, and the...
Recovery Old Boat Image by Myriam Zilles from Pixabay

Can UK SME businesses recover after lockdown?

Sage has published the latest findings from the Sage SME Tracker. This independent research was carried out by Portland between the 23rd March and 27th May 2020. It polled around 500...
(image credit/Pixabay/ Mehmet Turgut Kirkgoz)

Cisco Research finds small businesses can support economic growth

According to a new Cisco report small businesses could add $2.3 Trillion to these market’s overall GDP by 2024. Small business could contribute to the economic recovery of the world’s major...
(credit image/Pixabay/ mohamed Hassan)

Rapyd launches fraud prevention solution for all payment methods

Rapyd, a global Fintech as a Service provider has launched Rapyd Protect. A fraud solution designed to protect businesses and consumers against fraud across countries and payment methods. With the growing...
(Credit image/pixabay/ Alexas_Fotos)

Forter publishes new report on retail revenue loss

Forter has published a new report identifying a major problem that could be costing retailers millions every year. The report, ‘Are new shoppers falling out of your funnel forever’, (registration required)...


(Image credit/Salesforce)

What a week for Salesforce!

While the physical version of Dreamforce was perhaps a more muted affair than normal with far fewer attendees than usual, the virtual event and...
Ninja Image by MichaelWuensch from Pixabay

NinjaRMM adds ticketing amid continued expansion

NinjaRMM has launched its own ticketing solution, Ninja Ticketing and business update for 2021. It is a natural addition to its RMM solution that...
Spigit Teamtap

Planview launches innovation tool for employees

At Planview Accelerate, one of the first product feature updates announced was Spigit Teamtap. This new feature offers a way for any user to...
Sunset Strive Image by Sasin Tipchai from Pixabay

Mastercard Strives to help MSMEs:

Mastercard has announced the launch of Strive, a program aimed to help micro and small businesses to digitize faster and effectively. The global payments...
(image credit/Pixabay/PIRO4D)

Four steps enterprises need to achieve to protect their supply chain

4 tips for companies concerned about their supply chains from John Fay, CEO @TrueCommerce, a company with one of the largest global #supplychain networks
Employee Relationship Image by Gerd Altmann from Pixabay

Organisations are falling short at managing employees well

A recent study by HR Acuity, entitled People Leaders and the Gap in Managing Employee Issues (registration required), found a shortfall in people management...

Etherisc and Mittweida develop blockchain-based decentralized insurance solution

Etherisc and the Blockchain Competence Center Mittweida (BCCM) have launched a joint project to develop a blockchain-based insurance prototype. Etherisc describes itself as an...
(Image credit/Salesforce)

Benioff highights trust at Salesforce Dreamforce keynote address

Marc Benioff, Chair and CEO made a wide-ranging keynote address at Salesforce’s Dreamforce event in San Francisco. His address highlighted a number of societal...
Business Tip Image by Pete Linforth from Pixabay

Two tips for CEOs joining a PE backed firm

Grant Halloran CEO of @Planful offers 2 tips around joining a new company as #CEO. He suggests complete #transparency and a focus on #forecasting
AI Digital HQ Image by Gerd Altmann from Pixabay

Slack supercharges Salesforce Digital HQ with 16 products

Salesforce continues to launch integrated Slack and Salesforce solutions. As Dreamforce kicks off, Salesforce has announced new combinations and enhancements to the Slack platform...
COVID Image by Syaibatul Hamdi from Pixabay

Oracle and Oxford Uni target COVID with GPAS

Oracle continues to support Oxford University and the companies it has founded. Following the announcement of a partnership and $150 million investment in Oracle...
(credit image/pexels/karolina grabowska)

Report highlights the popularity of credit cards and flexible payment options

Marqeta has released a new report highlighting the increased the popularity of credit cards and flexible payment options. This includes options such as Buy...
Hand emerge Image by Gerd Altmann from Pixabay

NetSuite OpenAir PSA 2021 Release 2 emerges

NetSuite OpenAir PSA 2021 Release 2 is out, and NetSuite Product Marketing Specialist Joseph Clancey gave a sneak peek in a blog last week....
Blockchain Catch-up

Charles Brett’s Blockchain Catch-up Week 37 (2021)

This is Charles Brett's start-of-the-week Enterprise Times ‘blockchain catch-up’ Week 37. Necessarily it is idiosyncratic and selective. It is not intended to be comprehensive but...