Category: Technology

Tony Tam talks API’s with a Swagger

Tony Tam, Vice President of Products, Swagger met up with Enterprise Times recently to talk about APIs and Swagger. Tam describes Swagger as an Integrated Developer Language (IDL) for APIs. There is a lot talked about how the future of IT and particularly software development is all about APIs. One thing that many vendors are…

Blockchain to secure pharmaceutical procurement

IBM and Sichan Hejia Co Ltd (Hejia) have launched a blockchain-based platform for pharmaceutical procurement. Known as the Yijian Blockchain Technology Application System it is a permissioned blockchain platform built on the Hyperledger Fabric. This will allow suppliers to get paid faster by providing greater visibility into the supply chain. According to Mr Leng Tianhui, Board…

Will Watson become your service desk?

IBM has announced that it is integrating Watson to service desks. It is offering the cognitive computing solution as a service to clients called IBM’s Workplace Support Service with Watson. Its intention it to bring the power of cognitive computing to handle the majority of support tickets once it is integrated into other automated helpdesk functionality.…

Sage lays bot foundation for UK

Sage is invest in a ’BotCamp’ for 100 school leavers and millennials in the UK over the next six months. The initiative is one new element of Sage Foundation that was announced at Sage Summit this week. Educating a new generation for the UK Sage Foundation aims to build sustainable social, economic and entrepreneurial opportunities…

A glimpse of future now for Intuit

Intuit has announced two new integrations between QuickBooks and Google G-Suite. Only one of them appears to be available now though. This is a Gmail add-on for invoicing that allows small business to invoice direct from Gmail. The second is a collaboration enhancement that integrates Hangout chats with QuickBooks. Enabling some QuickBooks functionality within Hangouts.…

Can Amazon Connect disrupt telephony

Amazon has announced the availability of a new software defined contact centre solution, Amazon Connect. It places it directly in competition with the likes of Cisco, Microsoft, Genesys and Avaya. The last of these four, once a major player in contact centres, filed for bankruptcy earlier this year. Like its infrastructure cloud services Amazon Connect…

Mobile money gets Indonesia boost

Singtel and Telkomsel have launched a real-time mobile remittance service to Indonesia. It is being delivered as part of the Singtel Dash brand. The service will allow users to send money to PT Pos Indonesia’s 4,000 cash-out points via Weselpos Instan. It is already possible to send money to Indonesian bank accounts. This new facility…

Personalisation or Privacy, the big question for retail

Oracle has announced its findings from Oracle retail 2025, while the poll was relatively small, 709 consumers, it raised some interesting findings. Unfortunately, there is no demographic information yet available but this is a recent survey. It was completed in February 2016. Mike Webster, Senior Vice President and General Manager at Oracle Retail and Oracle…

Pulsant aims for hybrid cloud lead

Pulsant is getting serious about their relationship with Microsoft and delivering hybrid cloud solutions. At Cloud Expo last week they talked about the deployment of Azure Stack TP3 with Dell technology and AMP. AMP is an abbreviation from the phrase “Amplify your business today” and aims to help organisations to transform their technology. Taking on Azure…