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Customer Service trumps enticing offers

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Research conducted by Censuswide, commissioned by customer service software provider Odigo has identified significant benefits of customer services. The research polled 2,000 people and asked about the reasons for staying and...
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News from the week beginning 4th March 2024

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News from the week beginning 4th March 2024 includes product updates from @Amperity, @ASUS, @Elecosoft, @PanasonicConnect and @Zoho
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More efficient,personalised and effective, can Sailebot 2.0 transform sales ops?

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Sailes has launched the second generation of Sailbot its AI-powered sales automation robot.  First imagined in 2018 by Nick Smith, president, CEO, and founder, the company has now released Sailebot 2.0....
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Copado breaks new ground with Copado Explorer

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Copado has launched Copado Explorer, extending its testing platform with a tool that will help automate testing for Salesforce development teams. Copado Explorer automates much of the administration of the testing...
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Cayosoft raises $22.5 million to help organisations restore broken AD forests

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Cayosoft Inc. has secured $22.5 million in its first major funding. The minority investment came from Centana Growth Partners, a growth equity fund with a global investment mandate. Cayosoft provides a...
Accenture launches LearnVantage and acquires Udacity (Image Credit: The Climate Reality Project on Unsplash)

Accenture launches LearnVantage and acquires Udacity

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Accenture has launched LearnVantage, an AI-native learning platform. The company is backing the launch with an investment of $1 billion over the next three years. As part of its development of...
Remofirst Funding Funding Image by TheDigitalWay from Pixabay

Remofirst raises $25 million to boost growth

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Remofirst, the global HR solution for remote workers, has raised $25 million in a Series A funding round led by Octopus Ventures. The round was also supported by existing seed investors...
Appian Platform update integrates AI, data and process automation (Image Credit: fotis-fotopoulos-6sAl6aQ4OWI-unsplash)

Appian Platform update integrates AI, data and process automation

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Appian has released the latest version of the Appian Platform. It integrates AI, data and process automation into a single product to accelerate business growth and automation. Users will now have...
Appian launches the Appian Case Management Studio (Image Credit: getty-images-GPMkdLFl0sM-unsplash)

Appian launches the Appian Case Management Studio

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Appian has launched its Case Management Studio, a Case Management as a Service (CMaaS) modular design solution. It is the latest solution from the company to be AI-powered to speed up...
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Qumulo launches cost effective cold file data storage

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Qumulo has expanded its Qumulo’s Scale Anywhere platform for the hybrid enterprise with the launch and general availability of Azure Native Qumulo Cold (ANQ Cold). The announcement follows the launch of...

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Adobe unveils Firefly Services and custom models to accelerate content creation

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Adobe has announced Adobe Firefly Services and Custom Models to fundamentally change how brands create and produce content to deliver personalisation at scale. With...
Makip (credit image/Pixabay/David)

Makip launches Unisize for Kids solution for accurate clothing selection

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Sizing technology specialist, Makip has launched Unisize for Kids, an innovative solution designed specifically for children aged one to 15. This new feature is...
Crown, appointment - image credit Jametlene Reskp on Unsplash

BearingPoint elects a new Managing Partner

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BearingPoint, the global multinational management and technology consulting firm has elected Stefan Penthin to become the next Managing Partner at the firm. The current Managing...
FourKites Clari logo, Image credit 2024 Clari

FourKites growth enabled with Clari

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FourKites has seen the benefits of the Clari revenue platform for three years, according to an announcement by Clari. FourKites is no stranger to...
Henkel (credit image/Pixabay/rina Gromovataya )

Henkel expands partnership with Adobe to deliver personalisation at scale

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Adobe announced an expanded partnership with German multinational company Henkel. The company will use Adobe Firefly and Adobe Experience Cloud to advance its content...
Rings integration Image credit Pixabay/The DigitalArtist

Neo4j combines with Microsoft for next generation generative AI solutions

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Neo4j has announced new integrations with Microsoft solutions. The announcement falls short of declaring this a partnership and refers to it as a collaboration. Arun...
LIfesaver Lifekeeper Image by Jason Dexter from Pixabay

SIOS makes LifeKeeper easier to use and more secure

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SIOS Technology Corp has announced the latest version of SIOS LifeKeeper for Linux, 9.8.1. The update offers a significantly improved user experience that...
On platform (credit image/Pixabay/ WOKANDAPIX)

ON continues retail expansion with new eCommerce partnerships

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ON, an AI chat platform has announced a slate of new strategic retail partnerships. The company says that it solidifies its go-to AI chat...
Poeple Queue Image by freestocks-photos from Pixabay

Can AgentNow end queues

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Upstream Works has announced the availability of AgentNow. The new capability within the omnichannel contact centre platform enables organisations to offer direct contact with...
Nosto (credit image/Pixabay/2427999)

Nosto launches new Klaviyo integration to enable personalised, cross-channel shopping experiences

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Nosto, has announced a new integration with Klaviyo. Nosto says it enables retailers to build highly personalised shopping journeys that maximise marketing KPIs and...
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SugarCRM snaps up Paul Farrell as Chief Product Officer

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SugarCRM has lured Paul Farrell from Oracle NetSuite to become its next Chief Product Officer. Farrell will take over the role from Paul Sprackett,...
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Greenly raises funds to expand and extend carbon accounting platform

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Greenly, a leading carbon accounting startup, has raised $52 million in a Series B funding round led by Fidelity International Strategic Ventures. The announcement...
Nutanix (credit image/Pixabay/Piro)

Nutanix study finds AI, security, and sustainability drivers for IT modernisation

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Nutanix a provider in hybrid multicloud computing, announced the findings of its sixth global Enterprise Cloud Index (ECI) survey. The research measures enterprise progress...
How to Autofit column widths in Excel - Photo by Jean-Philippe Delberghe on Unsplash

How to Set Autofit column widths in Excel

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Letting Excel autofit column whilst you create your spreadsheet is a wonderful thing to have. Follow these steps top do the same.