Customer Service trumps enticing offers
Research conducted by Censuswide, commissioned by customer service software provider Odigo has identified significant benefits of customer services. The research polled 2,000 people and asked about the reasons for staying and...
News from the week beginning 4th March 2024
News from the week beginning 4th March 2024 includes product updates from @Amperity, @ASUS, @Elecosoft, @PanasonicConnect and @Zoho
More efficient,personalised and effective, can Sailebot 2.0 transform sales ops?
Sailes has launched the second generation of Sailbot its AI-powered sales automation robot. First imagined in 2018 by Nick Smith, president, CEO, and founder, the company has now released Sailebot 2.0....
Copado breaks new ground with Copado Explorer
Copado has launched Copado Explorer, extending its testing platform with a tool that will help automate testing for Salesforce development teams. Copado Explorer automates much of the administration of the testing...
Cayosoft raises $22.5 million to help organisations restore broken AD forests
Cayosoft Inc. has secured $22.5 million in its first major funding. The minority investment came from Centana Growth Partners, a growth equity fund with a global investment mandate. Cayosoft provides a...
Accenture launches LearnVantage and acquires Udacity
Accenture has launched LearnVantage, an AI-native learning platform. The company is backing the launch with an investment of $1 billion over the next three years. As part of its development of...
Remofirst raises $25 million to boost growth
Remofirst, the global HR solution for remote workers, has raised $25 million in a Series A funding round led by Octopus Ventures. The round was also supported by existing seed investors...
Appian Platform update integrates AI, data and process automation
Appian has released the latest version of the Appian Platform. It integrates AI, data and process automation into a single product to accelerate business growth and automation. Users will now have...
Appian launches the Appian Case Management Studio
Appian has launched its Case Management Studio, a Case Management as a Service (CMaaS) modular design solution. It is the latest solution from the company to be AI-powered to speed up...
Qumulo launches cost effective cold file data storage
Qumulo has expanded its Qumulo’s Scale Anywhere platform for the hybrid enterprise with the launch and general availability of Azure Native Qumulo Cold (ANQ Cold). The announcement follows the launch of...