Twilio report suggests investment in digital customer engagement increases revenues
Twilio the customer engagement platform has released its third annual State of Customer Engagement Report. The report reflects findings from a survey of 3,450 business leaders and 4,500 consumers across 12...
Sitecore targets CX barriers with new public clouds and services
Sitecore has announced a set of new public cloud products and services at the Sitecore Symposium 2022 in Chicago. The company says that the aim of the products is to create...
National resale clothing franchise launches online store
The ability for businesses to pivot during the Covid-19 pandemic has proven to be crucial to the survival of many. Clothes Mentor, one of the US fastest-growing women’s resale clothing franchise...
Famous launches new mCommerce experience platform
Industry analyst, Statista has suggested by 2021, mobile eCommerce sales are expected to account for 54% of total eCommerce sales. Other analysts companies have also indicated impressive growth rates for mCommerce....
Report says 50% of US manufacturers sales revenue from online
Sana Commerce, an eCommerce platform for SAP and Microsoft Dynamics published the findings of its Benchmark Report for Manufacturing E-commerce. Alongside Sapio Research, Sana Commerce surveyed more than 800 manufacturers across...
Five tips for implementing great personalisation
Enterprise Times discussed all things personalisation with Contentstack’s Varia Makagonova and Peter Fogelsanger. Respective, Director of Marketing and Global Head of Partners at Contentstack. The company was an early adopter and...
Report says businesses face $3 total cost for each dollar lost to fraud
LexisNexis Risk Solutions has revealed the findings of the fourteenth edition of its annual LexisNexis True Cost of Fraud Study: Ecommerce and Retail Report—US and Canada Edition. The report was based...
Forter announces Smart Payments solution for digital commerce conversion rates
Forter, the trust platform for digital commerce has launched Smart Payments. The new solution is designed to increase digital commerce conversion rates and revenue. The offering optimises the use of 3D...
Online payment fraud to rise to $25billion by 2024 says Juniper report
A study from Juniper Research found that eCommerce merchant losses to online payment fraud will exceed $25 billion in 2024. This is from just $17 billion in 2020, despite the ongoing...
4 tips to accelerate customer experience innovations
Enterprise Times met up with Ram Venkataraman, Chief Product and Technology Officer at @KiboCommerce to discuss future of #headless #eCommerce.
LATEST NEWS
Autumna achieves golden results
Autumna has announced that it has achieved huge revenue growth over the last two years. Founded in 2019, the company achieved revenues of £419,000...
BeyondTrust acquires Entitle at JIT PAM capability
BeyondTrust has announced the acquisition of Entitle, the just-in-time permissions access management vendor. This is the first acquisition announced by BeyondTrust since its July...
NetSuite to provide UK and Ireland companies with connector for AI-Powered insights across multiple...
Oracle NetSuite has launched NetSuite Analytics Warehouse Multi-Instance Connector. The new connector enables customers in the UK and Ireland to reduce costs and improve...
Creditinfo appoints John Cannon as its first Chief Customer Officer
Creditinfo has announced the appointment of John Cannon as its first Global Chief Customer Officer. Cannon will lead the strategy and execution behind Creditinfo’s...
How to change or add a Status in Zoho Projects
We are currently using the "Premium" version of the Zoho Projects. While the "Enterprise" version has far more customisation options available, there are some...
Tricentis launches testing Copilot
Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Salesforce extends availability of Slack AI
Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
Kota adds Vitality healthcare to benefits platform
Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...
Goldberg firmly ties Oracle NetSuite’s mast to AI and data connectivity.
Evan Goldberg, Founder and EVP, Oracle Netsuite provided the keynote address at the SuiteConnect 2024 event in London. Delegates packed the St Paul’s venue...
Appian does deal with AWS to make GenAI more accessible
Appian and AWS have signed a strategic collaboration agreement to make generative AI more accessible to business processes. Importantly, although it is using AWS...
commercetools unveils commerce innovations and partnership with Paypal
commercetools has announced a series of enhancements, solutions and partnerships to enable businesses to solve increasingly business complex problems. This includes a collaboration with...
Monta powers up go-e EV charging to new levels
Monta continues to forge partnerships to extend its presence in the EV Charging market. It has now signed a partnership with Austrian headquartered go-e,...
Why does NTT see IOWN and photonics as the future?
NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a...
Gopuff launches platform enabling brands to fulfil Instant Delivery from eCommerce websites
Gopuff, an Instant Commerce platform, has launched Powered by Gopuff, a logistics and technology platform. The solution enables brands to offer affordable delivery from...
