Linnwork (Credit image/Pixabay/phily_shotz)Commerce automation platform, Linnworks has launched a new integration with eBay Fulfillment by Orange Connex. The integration allows Linnworks customers to have visibility of their eBay Fulfillment activity, while seamlessly tracking orders and inventory levels. Linnworks customers can expect eBay Fulfillment by Orange Connex to simplify logistics, a core part of operations for eCommerce businesses.

eBay Fulfillment by Orange Connex is a solution that helps sellers offer an exceptional delivery service. In the UK, eBay Fulfillment by Orange Connex launched the first end-to-end fulfilment service for sellers with faster delivery options. The company says it improves logistics management, more efficient processes, and enhanced seller protection.

(Credit image/LinkedIn/Callum Campbell)
Callum Campbell, Chief Executive Officer at Linnworks.

We’re pleased to deepen our partnership with eBay and provide our customers with, what we believe, is a world-class service,” said Callum Campbell, Chief Executive Officer at Linnworks. “It’s more critical than ever to invest in solutions that streamline logistics such as fulfillment and automation. With the partnership, our customers will have more flexibility to manage and fulfill their orders, helping them grow their business.”

The Great eCommerce Acceleration

Linnworks’ recent study, The Great eCommerce Acceleration, found 42% of retailers that expanded selling channels in 2021 began retailing through eBay. (Respondents in the UK were 115% more likely to have started selling on eBay than those in the US). Additionally, 92% of all retailers surveyed indicated they are prioritizing investing in omnichannel capabilities for 2022.

The integration with Linnworks offers sellers end-to-end management of customer inventory, and provides order fulfilment services. This includes same-day handling, late cut-off times, and the option for next day and standard delivery to customers. Merchants can send a portion of their stock to eBay Fulfillment, and Orange Connex completes all the warehouse management processes. This includes picking, packing, shipping, and after-sales support. Users will be able to track available stock levels and sync order updates to fully manage their eBay fulfilment orders.

“I am delighted with the new integration of eBay Fulfillment by Orange Connex to Linnworks. eBay sellers can access more flexible delivery solutions for customers,” said Cristian van Tienhoven, Chief Operating Officer of eBay UK. “Logistics and delivery is one of the biggest pain points for sellers. We continue to work closely with trusted partners to remove obstacles and offer cost-effective solutions to allow them to scale. While offering customers a better delivery experience.”

Enterprise Times: What this means for business

It sounds all good on paper. The rapid eCommerce growth, particularly because of Covid-19 has inevitably put new strains on fulfilment centres around the globe. Automation is often cited by analysts as the technology that can help warehouses and distribution centres. The integration allows Linnworks customers to have visibility of their eBay Fulfillment activity while tracking orders and inventory levels. The integration is expected to streamline logistics operations for eCommerce businesses navigating the global supply chain. However, the proof will be in the eating with more satisfied customers utilising the new integration effectively.


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