Black Friday: CX teams dealing with ’emergencies and outages’
Research from FullStory sheds light on the key challenges and contradictions in the world of website and mobile app optimisation. FullStory surveyed 700 digital customer experience professionals across the globe. The...
Knowledge in the flow – Lighting the Fuse
Fuse, the vendor behind the learning platform that lights up learning in organisations, has created a new Knowledge Intelligence Engine. It has combined its solution with that of newly acquired PowerGuides...
Codeless Platforms releases Amazon Connector v1.0 for Amazon Seller Central integration
Codeless Platforms has released its Amazon Connector v1.0 providing a straightforward way of connecting Amazon Seller Central with third-party systems. The solution is managed via BPA Platform and the new Selling...
Infor launches new Cloverleaf FHIR Server
Infor has announced the Infor Cloverleaf Fast Healthcare Interoperability Resource (FHIR) Server. The new server will provide healthcare organisations with a solution that aims to solve interoperability challenges within their organisation....
Zoho extends solutions available in UAE with Payroll
Zoho has announced the introduction of its Payroll solution in UAE, further extending the number of applications that it has available in the region. Last month is published a blog about...
Charles Brett’s Blockchain Catch-up Week 31 (2021)
This is Charles Brett’s start-of-the-week Enterprise Times ‘blockchain catch-up’ Week 31. Necessarily it is idiosyncratic and selective.
It is not intended to be comprehensive but does seek to highlight ‘Quick Takes’ on...
Research from the last two weeks of 2023
Research from the last two weeks of 2023 includes research from @Salesforce and @Intuit with TEI reports from @Pigment and @mondaydotcom
Beeveejay looks to future with Prophet 21
Dental and medical equipment supplier Beeveejay has selected Epicor Prophet 21 as part of a digital transformation program. Headquartered in the UK, Beeveejay distributes a wide range of healthcare products across...
Netskope GovCloud gets FedRAMP High Authorisation
Netskope has achieved FedRAMP High Authorisation for its Netskope GovCloud solution. The US Department of Veterans Affairs acted as a sponsor to help the company achieve the Authority to Operate. The application...
Epicor applies Predii intelligence to automotive aftermarket data
Epicor is to leverage the Predii AI solution to deliver insights from the vast amount of data it collects from its solutions for the Predii Intelligence to analyse both structured and...