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Is Sigma solving the problem of data and insights in the Enterprise

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Sigma Computing is a fast-growing startup that delivers an analytics and business intelligence platform that aims to make data and its insights available to the entire organisation. It was founded by...
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Precisely and AWS power mainframe modernisation

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Data integrity vendor, Precisely, has announced Precisely Data Replication for AWS Mainframe Modernisation. The announcement came at AWS re:Invent, held in Las Vegas. Using Precisely Connect, it will deliver real-time replication...
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News from week beginning 14th December

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News from week beginning 14th December includes some interesting research on #trust by The Workforce Institute at @UKGInc
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News from week beginning January 11th 2021

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As COVID vaccines start to roll out globally, there are glimmers of hope that some kind of normality will return during 2021. At the moment, it still seems a long way...
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Research from the week beginning 17th January

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Research from the week beginning 17th January contained offerings from @Qualtrics, @SiSense, @Workday, @Zendesk and @SysPro
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News from the week beginning 2nd October 2023

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News from the week beginning 2nd October 2023 includes product updates from @Ceridian, @Alteryx, @Mineral, @Boomi, @QuickBase, and @Skedulo
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Property Graph launched by Precisely

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Precisely has launched the latest addition to the Precisely Addresses product family. Property Graph is a solution that will enable customers to leverage data from the Precisely portfolio and beyond for...
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News from the week beginning 25th July 2022

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News from the week beginning 25th July 2022 includes a new product line from @Trinet to bring benefits to SMEs.
Precisely Amazon Redshift Cyara Strengthens AI-based Chatbot Optimization Capabilities with Acquisition of QBox Strategic acquisition delivers advanced conversational AI testing capabilities for improved chatbot accuracy and performance REDWOOD CITY, Calif.—Nov. 28, 2023—Cyara, the leading AI-powered Customer Experience (CX) Assurance Platform provider, today announced its acquisition of industry-leading conversational AI testing company QBox. This strategic move significantly expands Cyara’s conversational AI testing capabilities, solidifying its position as a global market leader in chatbot optimization. The acquisition of QBox complements Cyara’s existing chatbot testing & training capabilities, enabling enterprises to optimize the development, delivery, and impact of their chatbot and conversational AI investments. By combining Cyara’s expertise in CX assurance, including the optimization of conversational AI, with QBox’s unique approach to testing conversational AI applications, organizations will be able to address the needs of the entire team working on chatbots and voicebots, throughout their development lifecycle – from conversational designers to developers to QA professionals to business analysts. “As organizations accelerate their investments in chatbots, voicebots, and conversational AI, the need for optimization,testing and risk management becomes a critical success factor, to ensure flawless digital experiences are delivered at scale efficiently” said Alok Kulkarni, CEO and Co-Founder of Cyara. “This acquisition marks a milestone in Cyara's journey to provide a comprehensive solution for optimizing AI-driven chatbot and voicebot performance and underscores our commitment to ensuring our customers can deliver a seamless and elevated CX in today’s evolving AI landscape.” QBox brings a powerful natural language processing (NLP)-driven platform that allows organizations to fully deploy, test, and continually improve conversational AI chatbots at scale. Designed to assess the quality of NLP training data and evaluate a chatbot's efficiency in serving customers, QBox provides crucial visibility into the impact of changes or additions to the training data model. This insight enables companies to make informed decisions on scaling their chatbots' domain knowledge and understanding performance. Cyara’s acquisition of QBox marks a pivotal step in the company’s ongoing strategy to empower organizations in transforming and enhancing their CX through insights, automation and AI. With this acquisition, Cyara enhances its solution set in two key ways: ● Business Approach to Natural Language Understanding (NLU)/ NLP Testing: Cyara recognizes the diverse needs of product owners, business analysts, and designers in the realm of NLU and NLP testing. The integration of QBox into Cyara's portfolio streamlines the testing process, offering a business-oriented approach that aligns with the priorities of these stakeholders. This enhancement will enable a broader group of stakeholders within an organization to ensure the effectiveness of their conversational AI solutions with efficiency and precision. ● Live-interaction Monitoring: QBox monitors real customer interactions to identify where the bot is performing well, and where it is failing to meet customer needs. This complements Cyara’s approach to bot monitoring whereby we execute a test case to perform a health check and make sure the bot is responding appropriately to critical use cases. “By joining forces with Cyara, we bring together our unique capabilities to solve more use cases for a broader customer base,” said Benoit Alvarez, CEO of QBox. “Together, we can accelerate the advancement of conversational AI testing solutions and provide organizations with the confidence they need in deploying and managing conversational AI-driven interactions effectively.” “We are proud founders of QBox, taking it to market in 2019. Handing the baton to Cyara is an exciting new chapter in conversational AI testing and performance management. Congratulations to Alok and his Team,” said Chris Sykes, CEO, Volume Group. To learn more about Cyara’s conversational AI optimization solutions, visit cyara.com. About

Precisely Data Integrity Suite is Amazon Redshift ready

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Today, Precisely announced at AWS re:Invent, that its Data Integrity Suite has achieved the Amazon Redshift Service Ready designation. It allows customers to replicate data from on-premises systems to AWS in...
NTT Data helps Legal & General build data science business (Image Credit: campaign creators on unsplash)

NTT Data helps Legal & General build data science business

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NTT Data has been signed up by Legal & General (L&G) to help the latter build out its data science capabilities. L&G wants to use data science to help develop and...

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Autumna achieves golden results

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Autumna has announced that it has achieved huge revenue growth over the last two years. Founded in 2019, the company achieved revenues of £419,000...
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BeyondTrust acquires Entitle at JIT PAM capability

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BeyondTrust has announced the acquisition of Entitle, the just-in-time permissions access management vendor. This is the first acquisition announced by BeyondTrust since its July...
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NetSuite to provide UK and Ireland companies with connector for AI-Powered insights across multiple...

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Oracle NetSuite has launched NetSuite Analytics Warehouse Multi-Instance Connector. The new connector enables customers in the UK and Ireland to reduce costs and improve...
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Creditinfo appoints John Cannon as its first Chief Customer Officer

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Creditinfo has announced the appointment of John Cannon as its first Global Chief Customer Officer. Cannon will lead the strategy and execution behind Creditinfo’s...
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How to change or add a Status in Zoho Projects

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We are currently using the "Premium" version of the Zoho Projects. While the "Enterprise" version has far more customisation options available, there are some...
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Tricentis launches testing Copilot

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Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Slack AI

Salesforce extends availability of Slack AI

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Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
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Kota adds Vitality healthcare to benefits platform

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Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...
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Goldberg firmly ties Oracle NetSuite’s mast to AI and data connectivity.

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Evan Goldberg, Founder and EVP, Oracle Netsuite provided the keynote address at the SuiteConnect 2024 event in London. Delegates packed the St Paul’s venue...
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Appian does deal with AWS to make GenAI more accessible

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Appian and AWS have signed a strategic collaboration agreement to make generative AI more accessible to business processes. Importantly, although it is using AWS...
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commercetools unveils commerce innovations and partnership with Paypal

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commercetools has announced a series of enhancements, solutions and partnerships to enable businesses to solve increasingly business complex problems. This includes a collaboration with...
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Monta powers up go-e EV charging to new levels

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Monta continues to forge partnerships to extend its presence in the EV Charging market. It has now signed a partnership with Austrian headquartered go-e,...
Why does NTT see IOWN and photonics as the future? (Image Credit: Ian Murphy using Adobe Firefly)

Why does NTT see IOWN and photonics as the future?

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NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a...
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Gopuff launches platform enabling brands to fulfil Instant Delivery from eCommerce websites

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Gopuff, an Instant Commerce platform, has launched Powered by Gopuff, a logistics and technology platform. The solution enables brands to offer affordable delivery from...