Salesforce made several announcements this week, not least a change in the leadership team with Gavin Patterson becoming Chief Strategy Officer and Brian Millham Chief Operating Officer. Lyle Ekdahl joined the board of Inoapps as it looks to expand in North America. Pricefx revealed how Aeromexico hopes to modernise its travel agency pricing with Pricefx.
Pick of the week
Salesforce has continued to champion DEI initiatives in enterprise businesses. It has already met two of its 2019 goals: doubling US representation of Black leaders (VP and above) and increasing the proportion of underrepresented groups to more than half of our US population. It has now announced a new goal aiming to reach 40% women-identifying and non-binary employees globally by the end of 2026.
The announcement came as it re-affirmed its other initiatives:
- Equal Pay
- Critical reproductive benefits
- Gender inclusive benefits
- Salesforce Parent and Families is its newest and 13th equality group
- Parental leave
- Flex work
The announcement was made by Lori Castillo Martinez, Chief Equality Officer and once again shows that Salesforce is willing to announce what it is doing and has achieved for DEI. Will it succeed, and will others follow its example?
Acquisitions
insightsoftware acquired Dundas Data Visualization, Inc, a Toronto-based business intelligence (BI), analytics, and data visualization platform.
Mitratech has acquired the high-volume, hourly employee-focused applicant tracking and onboarding platform, TalentReef.
Appointments
CData Software has appointed Josh Waldo as Chief Revenue Officer (CRO).
Digital Workforce has appointed Anna Andrae as the new country manager for Sweden.
TigerGraph established its Japanese subsidiary, TigerGraph K.K., and appointed Eisuke Saito as Vice President, Country Manager for Japan.
UiPath has appointed Brigette McInnis-Day as Chief People Officer. She will join the company in September 2022
Business
Act-On Software achieved ISO27001 certification, an internationally recognized standard for managing information security.
DataRails unveiled the first one-of-a-kind art collection created in Excel and made them available to buy as an NFT on OpenSea.
The Domo platform running on Amazon Web Service (AWS) – has earned Certified status for information security by HITRUST.
KNIME has opened the KNIME Certified Trainer Program to all KNIME users.
Leadspace and SalesIntel have expanded their partnership to deliver the industry’s richest B2B profiles. Rich B2B profiles enable sales and marketing teams to create territories, campaigns and account-based marketing programs to achieve the fastest way to turn a company’s total addressable market into new opportunities and customers.
OneStream opened the company’s new global headquarters facility in Birmingham, Michigan.
The 2022 Pega Community Hackathon is now open for registration. In its third year, this global contest invites both professional and citizen developers to compete in building meaningful new apps that help solve real-world business and social problems that continue to emerge.
UiPath has enhanced its partnership with Accelirate. It introduces Accelirate’s go-to-market UiPath managed services practice, offering customers advantages such as lower total cost of ownership and turnkey automation that simplifies an organization’s implementation strategy.
Customer
Wadi Degla, one of Egypt’s premier multi-sport coaching, academies and leisure centres in Egypt and Kenya, selected Freshworks Freshchat for conversational messaging that makes support, sales, and marketing easier for their employees and customers.
Jenzabar celebrated that 16 institutions selected their solutions during Q2 2022. They included American College of the Mediterranean, Baptist Health College Little Rock, East Central Community College, Jewish Theological Seminary, Merrimack College, and Oakwood University.
The international insurance giant Zurich has rolled out two major new enterprise-wide solutions that streamline workflow for underwriters and transform the user experience for 1.5 million customers. Both solutions were built using the Mendix low-code platform.
Scope, one of Australia’s largest providers of disability support services, has chosen the NICE CXone platform to help streamline its contact centre operations and better support its clients across Victoria and New South Wales (NSW). The implementation provides Scope with one smart and complete CX platform underpinned by omnichannel capabilities that will scale and expand with the business into the future.
The University of Lincoln will start its new academic year powered by TechnologyOne’s state-of-the-art Student Management System as part of its strategic plan to enhance student learning experiences further and grow as an internationally recognised academic institution.
Banco de Crédito e Inversiones (Bci) has moved its on-premises data analytics platform to Teradata Vantage on Microsoft Azure.
Nordisk Film, the Nordic region’s leading creator and distributor of films, has adopted Qlik Cloud Analytics to realize operational efficiencies, reduce costs associated with data preparation and analysis, and ultimately expand data-decision making throughout the organization.
Financial Reports
Action1 Corporation issued a business update for H1 2022, ending June 30th, with 342% sales growth.
Billtrust revealed Q2 2022 results with 35.4% year-over-year software and payments segment revenue growth and record bookings. Total revenue increased 22.5% year-over-year to $49.3 million.
Konsolidator announced 45% ARR growth in its H1 2022 results. The company is also seeking to raise DKK 20-25m in further equity capital to restore the negative equity and secure financing for the current 2022-24 strategy.
Product
Qualtrics launched EX25 for Healthcare, a new methodology that provides hospitals and clinics with key questions to ask their employees to understand what matters most to their people and take action on what they hear. EX25 for Healthcare provides a modern framework that lets organisations keep a pulse on six key outcomes of employee experience: intent to stay; engagement; experience vs expectations; inclusion; well-being; and burnout.
ServiceMax added new features to ServiceMax Core to drive better customer field service management performance, revenue, and margin growth. ServiceMax Core 22 R3 release adds a tighter connection between the Zinc collaboration platform and ServiceMax’s premier Scheduling solution Service Board.
