Fall October Image by jplenio from PixabaySeveral conventions are taking place this week with major announcements, including TSW. Planview is attending for the first time with this form brand. FinancialForce unveiled its Fall release and its newly released Services CPQ solution. Rootstock also revealed its completed Lightning look and IFS announced a deeper integration with Boomi. TriggeshMesh launched an open-source IPaaS while Docuware also revealed a new release.

Xero has unveiled plans for a new-look reporting that is already rolling out. Infor announced its intent to target the public sector in the UK alongside Fifth Quadrant. Groove raised $45 million. Enterprise Times also published a conversation with Edward Chung of Technology One.

Research this week included a study by ProjectManager on how Project Managers are working post-pandemic.

Pick of the week

A study by SD Worx shows that HR digitalisation is primarily aimed at making HR’s life easier, but not so much that of employees. Among the key findings, 37.7% (up 1.1% from 2020) of European companies report a high level of digital maturity in HR.

Digital maturity varies enormously depending upon the function targeted. For example, payroll, presence & absence management and expense management are highest on the digital maturity scales. The bottom three are Labour Law and legislation, offboarding, and the lowest is employee welfare.

Cathy Geerts, Chief HR officer at SD Worx, “A possible path for HR to (re)connect with employees is to prioritise employee experience in their digital transformation. This can be achieved by selecting tech that allows for collaborative HR. For example, our multi-country core HR solution SD Worx People, engages managers, employees and HR professionals in multiple countries to efficiently collaborate on HR, guided by self-service workflows.

“The user-friendly tool significantly improves the employee experience, while it gives HR the certainty that all people data are accurate, as the CORE HR is based on the payroll system.”

The findings are broken down by European country and make fascinating reading.


Billtrust has acquired iController, a leading B2B provider of intelligent solutions for collections management, for $58 million, financed with cash on hand.

ECI Software Solutions has acquired Merchant Systems Group Limited, the U.K.-based developer of the eCommonSense® platform, a market-leading eCommerce and product data management solution specifically designed for lumber & building materials, hardware/home centre and related home supply dealers. The terms of the deal were not disclosed.

Outreach, the first and only engagement and intelligence platform, today announced the acquisition of Canopy.io, a revenue intelligence software company.

Priority Software has acquired Ovdimnet, a market-leading Israel-based provider of AttenIX-TS, an advanced cloud-based Time & Attendance software for workforce management.

Visma has acquired its first Austrian based company, ProSaldo.net, a pioneer in cloud-based accounting and invoicing.


BigTime Software has appointed veteran software sales executive Pete Smith as Vice President of Sales.

Forterro has appointed Frederic (‘Fred’) Stark joins as chief technology officer (CTO) and Sharon Looney as chief human resources officer (CHRO).

SAP has appointed Supriya Jha as chief diversity and inclusion officer, effective November 1, 2021.

SYSPRO has appointed Michael Bennett as Global Channel Executive.


Advanced is sponsoring the Hel Performance Bournemouth Kawasaki Racing Team for the British Superbike Championship 2021 Finale.

Codeless Platforms today announced that it has signed a partnership agreement with Clear Business Outcome, a premium Epicor partner and reseller. Clear Business Outcome will now use the BPA Platform for future Epicor Kinetic integration projects to help manufacturing, engineering and distribution businesses streamline their processes and increase efficiency.

ECI Software Solutions announced a new strategic relationship with LillyWorks Inc, to deliver Protected Flow Manufacturing (PFM) to its Macola ERP software users.

Experian has partnered with UK and Ireland’s largest digital automotive marketplace, Auto Trader. Using Auto Trader’s AutoConvert platform, Sellers will benefit from Experian bureau data for the first time. It will enhance credit-risk decisioning processes and offer unique and more accurate insights into a customer’s suitability for lending.

HubSpot, the customer relationship management (CRM) platform for scaling companies, announced today the launch of The CRM Platform Fund — a $100 million fund to actively support early- and growth-stage technology companies who share in HubSpot’s mission to help millions of organizations grow better.

Intuit announced the second cohort of the Intuit Prosperity Accelerator: AI. The cohort includes:

  • Adaptive Pulse (Waterloo, ON) helps businesses keep a pulse on every customer while predicting and prioritizing their retention efforts, reducing churn and increasing revenues.
  • Aphrodite (San Francisco, CA) is a plug-n-play data analytics platform intended to help users drive revenue by providing financial clarity and data-driven insights to small businesses.
  • Bankuish (New York, NY) is a marketplace that provides gig workers and freelancers a simple way to access affordable banking.
  • city Inc (Toronto, ON) is an advertising automation platform that helps businesses optimize their performance and skyrocket profits automatically.
  • Boom (New York, NY) is on a mission to level the playing field for the 110 million renters in the US by making housing more flexible, affordable, and attainable.
  • QuoteMachine (Montreal, QC) is software that brings humans back to digital commerce by helping independent retailers close more deals through simplified and personalized sales processes.
  • Stamped AI (Quebec City, QC) is an AI platform that streamlines and automates accounting data certification, making small businesses year-end ready, all year round.

Microsoft Dynamics 365 Business Central is teaming up with Shopify to help our customers create a better shopping experience. While Shopify provides merchants with an easy-to-use e-commerce solution, Dynamics 365 Business Central offers comprehensive business management across finance, sales, service, and operations teams within a single application.

NTT announced that it is the official technology partner for the Tour de France Femmes Avec Zwift. Starting in July 2022, NTT will create a digital experience for fans.

OneStream announced 88% year over year growth in Annual Recurring Revenue as of September 30. The business update also revealed it has more than 800 customers.

Oracle announced the opening of a new, highly secure underground cloud region in Jerusalem. Oracle will open 14 cloud regions with new locations across Europe, the Middle East, Asia Pacific, and Latin America. Upcoming cloud regions include Milan (Italy), Stockholm (Sweden), Marseille (France), Spain, Singapore (Singapore), Johannesburg (South Africa), Jerusalem (Israel), Mexico, and Colombia.

The company is also opening additional second regions in Abu Dhabi (U.A.E.), Saudi Arabia, France, Israel, and Chile. It plans to have at least 44 cloud regions by the end of 2022, continuing one of the fastest expansions of any major cloud provider.

Oracle Textura Payment Management Cloud Service has now managed subcontractor payments on construction projects valuing $1 trillion.

RapidMiner has partnered with Braincube, a leading Smart IIoT Platform and Advanced Business App Suite. These combined technologies enable manufacturers to master their use of data to perfect their production processes and enhance efficiency.

Sage was selected to the second annual Associated Builders and Contractors Tech Alliance, a consortium of firms that creates construction technology and innovative solutions for Associated Builders and Contractors (ABC) members. The additional members joining Sage on the 2021-2022 Tech Alliance are Autodesk, Bespoke Metrics, BuildOps, Flashtract, KPA, myComply, Points North, Procore, ProEst, Safesite, SmartBuild, StructionSite, SubHQ and Tenna.

Sage has partnered with the Purpose Coalition to ensure the levelling up agenda supports enterprise amongst underrepresented groups. Sage’s Chief Executive Officer, Steve Hare, becomes a Levelling Up Commissioner focused on extending enterprise to all people and communities.

Supernovae Labs partnered with Salt Edge to provide Italian financial institutions and third-party providers a much more secure and reliable way of aggregating bank data and initiating payments powered by PSD2.

SAP and EU TUMO Convergence Center for Engineering and Applied Science have launched a strategic collaboration aimed at helping university students and recent graduates understand, utilize and shape digital technologies.

KPMG and ServiceNow have expanded their alliance relationship to deliver environmental, social, and governance (ESG) focused solutions and services that extend KPMG offerings and help companies revolutionize risk management, resilience processes, and operations.

Tipalti has opened its first European office in London. It claims to deliver the UK’s first solution that automates the entire accounts payable (AP) process while also executing global payments.


UK-based Camira Fabrics Ltd. has selected Cleo Integration Cloud (CIC) as its multi-enterprise integration technology platform.

DNB Bank ASA will deploy the Fenergo SaaS-based CLM solution to consolidate know your customer (KYC) and anti-money laundering (AML) operations across all business lines, including corporate and institutional banking, personal market and private banking.

Jack in the Box has selected mParticle as part of the organization’s digital transformation strategy. A leader in the Quick Service Restaurant industry, Jack in the Box will deploy mParticle’s CDP as its customer data infrastructure and the foundation of its marketing stack.

Dutch telecommunications leader KPN has chosen Oracle Fusion Cloud Applications Suite.

Amarenco Group, a leading solar IPP that develops, finances, builds, and operates commercial and utility-scale solar PV projects, deployed the Planful platform. Helped by RSM UK, it will automate the financial close processes and upgrade its planning and reporting capabilities.

Hafil Transportation Company, the region’s biggest transportation company, has deployed a suite of Infor solutions, including Infor EAM (or, is that Hexagon EAM?), to help enhance efficiency across its operations in Saudi Arabia.

Al-Jazira Equipment Co Ltd (commercially known as AutoWorld), part of SEDCO Holding and a pioneer in auto leasing in the Kingdom of Saudi Arabia, has completed its deployment of Infor CloudSuite Equipment and Infor People Solutions to help spearhead its digital transformation supported by Infor Consulting Services and running on Amazon Web Services (AWS).

Healthier snack manufacturer, Whitworths, has made a crucial next step in its business transformation towards a cloud model by scaling and rolling out Qlik’s cloud-based data analytics platform to improve access to real-time analytics.

Healthcare providers across Australia and New Zealand have scaled up their use of Qlik as part of their efforts to maximise the value of real-time data for decision-making through the COVID-19 pandemic. Customers include the New Zealand Ministry of Health, Justice Health and Forensic Mental Health Network, South Australia Health, Tasmanian Health Service and Waikato District Health Board.

Open Universities Australia (OUA) has engaged Rimini Street to build and deliver regulatory updates for the reporting of new and existing student data as required to comply with the Government of Australia’s new Tertiary Collection of Student Information (TCSI) regulations. It will do so within PeopleSoft, the platform it has supported since 2017.

ServiceNow Australia today reported that nearly 1.7 million appointment bookings have been made and more than 1.2 million doses of COVID‑19 vaccines delivered by New South Wales Health through the ServiceNow Vaccination Administration Management (VAM) solution, supporting the rapid scale‑up of the state’s vaccine rollout.


Accelo has launched its new Google Contact API, previously flagged in its fall release.

At its annual conference, Bizagi announced several updates to its low code platform. Bizagi Modeler Enterprise now supports process mining. In 2022 Bizagi will move to the new delivery model called Bizagi unlimited. The offering comprises three channels– Early Adopters, Innovation and Enterprise– which describe their innovation approach, but each can map to any size of organization. The model offers maximum flexibility for customers, even enabling the ability to run multiple instances that move at different speeds if required.

BrightHR has launched two HR products. Bright Lightning is a brand-new HR AI platform that can answer any HR question in English. The Bright Exchange is a free marketplace where clients can promote their business and services to 430,000+ consumers.

Crust Technology has released Corteza 2021.9, its low code platform. The release includes added support for internationalization, an Integration Gateway, a new reporting tool, the ability to export and import complete applications created with the low-code platform and an improved UI.

EasyProject 11+ includes new Mind Maps, B2B CRM, an enhanced helpdesk for your clients, search 2.0, and high contrast theme. The new Mind Maps feature integrates fully with task creation and is well worth a look.

At INBOUND, Hubspot announced the latest update to its CRM platform. It has introduced more advanced customization and controls for customers, including enhanced reporting capabilities and a new enterprise tier of its Operations Hub product.

The company also introduced all-new customer experience, enhancing features like HubSpot Payments, custom surveys, and customer portals. It also launched HubSpot Payments, an end-to-end payment solution built to deliver a more delightful and connected buyer experience.

mParticle announced new Data Planning tools and best practices to help marketers, developers, and product managers realize the full benefit of customer data by simplifying data plan implementation and mitigating dirty data

Nintex announced the latest enhancements to its next-gen cloud automation platform, Nintex Workflow Cloud, including new security and authorization milestones, enhanced governance features, workflow tracking for business owners, intelligent forms integration, and more.

SAP launched SAP SuccessFactors Opportunity Marketplace. It is a new solution that connects workers with individualized recommendations to fuel personal growth and development and increases organizational agility.

Scratchpad announced the immediate availability of the first workspace commenting system designed and built for sales organizations. Scratchpad’s workspace commenting system eliminates the daunting process of searching for data and messages in Slack and Chatter while providing the freedom to switch between messaging apps, Salesforce, calendar, email, notes, docs, and sheets.

ServiceNow announced a new, integrated ESG solution powered by the Now Platform that helps companies activate ESG strategies, programs, and initiatives – from enhancing diversity and inclusion and reducing carbon emissions to enabling business resilience – across the enterprise.

Seismic announced the Fall 2021 release at INBOUND 21, the Hubspot conference. The highlight is a new integration to Hubspot. The new Digital Sales Rooms supports two-way communication where sellers and buyers can comment, tag, pose questions, and use emoji reactions to collaborate throughout a deal cycle and beyond.

TaskRay unveiled its Fall 2021 release. It includes enhanced filtering and Task Weighting, a new resource planner.

Tipalti, a global payables automation company has unveiled innovations, including integration of its current Procurement and Payables solution at Illuminate, its inaugural user conference. It also launched a corporate payment card to help high-velocity companies control costs and improve spend visibility. Additionally, it announced the expansion of its financial operations capabilities, including integration capability with expense management provider Expensify and with tax-filing provider Zenwork, a mobile app experience, and invoice socialization.


Appian published the “Tech Leaders Strain to Deliver In Australia” report. It shows that Australian IT teams are losing control of digital infrastructure as non-IT business units take the lead in procuring or developing most of the applications that they use.

Nexthink published “HR & IT: The Grand Alliance” on the interdepartmental collaboration between the two departments. Shockingly 19% of respondents say poor IT is the biggest contributor to burnout. 65% of respondents say that data demonstrating how much time is lost to IT issues is the most helpful information to see about their workforce.

Yassine Zaied, Chief Strategy Officer of Nexthink, commented, “We’re at an inflection point, work from home and hybrid offices are not going away. We must reprogram our understanding of the employee experience to better account for the effect a poor digital experience can have on employee burnout and retention.

“HR departments need to understand how technology is impacting the employee experience, and that means closely collaborating with IT to see how workers are using applications, what roadblocks stand in the way of productivity, and how to leverage tech to increase engagement.”


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