Tags: Microsoft

Infor empowers CRM with LinkedIn

Infor announced today that it has integrated its CRM solution with LinkedIn Sales Navigator. It was one of several announcements during the Inforum keynote. Infor has been quiet about its CRM product in recent years. This seems to be changing this year. Infor also announced a new AI platform, Coleman that will integrate with its…

IFS delivers the future to service engineers with HoloLens

IFS has announced a proof of concept to deliver augmented reality solutions to A&D service engineers using Microsoft HoloLens.  This is the latest technology integrated by IFS Labs into its ERP solution. The integration will allow service engineers to view IFS data superimposed upon an asset they are working on using a HoloLens screen using…

Trillion-Dollar AI impact on CRM?

  By 2021, the AI impact on CRM could increase global business revenues by US$1.1T claims a new Salesforce-commissioned study. The study estimates the global market for AI in CRM will jump, from US$7.9B in 2016 to US$46.3B by 2021. AI-powered CRM activities will, allegedly, drive new efficiencies in how companies sell, service, and market.…

PeopleSoft’s PeopleTools finally gets update

Oracle has announced version 8.56 of PeopleTools for PeopleSoft. The announcement came in a blog by David Bain, Director, PeopleTools Product Management. The wait of eighteen months since the last release is considerably longer than expected. PeopleTools is a development toolset that supports PeopleSoft. It helps customers develop and modernise their PeopleSoft applications. So what does…