Three key steps to enhancing digital customer experience
Enterprise Times met with Mike Micucci, CEO of fabric. fabric solutions are designed to provide commerce services that enable customers to build digital experiences anywhere. Mike, a former VP in Salesforce, is...
Track Changes in MS Word
Many of my students take a sharp intake of breath when I say that we are going to learn about Track Changes. This subject seems to fill them with horror. The...
Tips – using range lookup in the Vlookup function in Excel.
In my last tip, Using Vlookup in ExceI, I explained how to create a Vlookup function. I only showed you how to use the first three lines of this function and...
Tips – Pivot Tables part two
I have shown you how to create a simple Pivot Table in my last tip. Now I would like to show you how to expand on that.
This is the result of...
Frustrated with selecting large areas in a spreadsheet?
I often hear from my students that they take a long and frustrating time to select the information they need in large spreadsheets. They use the mouse to click hold and...
Five tips on how enterprises can find out where their customers are
Celine Maher of @Zendesk outlines her top five tips on how enterprises can find out where their customers are.
What is and how to use the Outline View in MS Word
When you first go into Word the default view is Print Layout. This shows you the size of the paper, margins and an indication of the font and size of text...
Tips – Search folders in Outlook 2016
How many times do you spend just ages looking through your emails only not to find what you were looking for? Or how many times do you miss new emails coming...
Tip – Drawing Tables in Word
I often see people struggling with tables in Word. They create a table by inserting it. There is nothing wrong with that. But what they then need is different sized cells...
Tips – Cloud acronyms: MaaS, SecaaS and FWaaS
This weeks Cloud Acronyms: Maas, SecaaS and FWaaS
MaaS: Monitoring as a service
Monitoring servers, networks, applications, security and many other parts of the IT infrastructure is probably the biggest single task inside...