FinancialForce has announced a partnership with Infosys that will see the global SI become a partner of the ERP and PSA company. The focus of the partnership is on EMEA and APAC. In Europe, Infosys will leverage the Salesforce expertise within Fluido, a Salesforce consultancy firm it acquired in 2018. Fluido claims to be the leading Salesforce partner in Europe. It has more than 400 experts across ten offices in eight European countries.

Stewart Monk, VP and General Manager, EMEA, FinancialForce, commented, “I’m delighted to announce this partnership with Infosys which is critical to our continued expansion across EMEA. Infosys’ global presence, combined with their Salesforce expertise and the European Fluido practice, creates a fantastic opportunity for delivering value and supporting the growth of our joint customers.”

What isn’t clear is how Infosys will partner within APAC? Will the agreement see Simplus, another Salesforce platinum partner and Infosys company extend their relationship with FinancialForce? Simplus already lists FinancialForce as a referral partner. Alternatively, will Infosys set up a consultancy team in APAC to leverage the opportunity?

Dinesh Rao, Executive Vice President and Global Head, Enterprise Application Services, Infosys, said, “Today, digital transformation forms the bedrock of any organization for enabling customer success and furthering business growth. We are pleased to collaborate with FinancialForce as we believe that this will provide a wide range of benefits to enterprises who are looking to navigate the Salesforce ecosystem and embrace the power of FinancialForce’s ERP and PSA platform.”

Enterprise Times: What does this mean

This is a significant announcement by FinancialForce and brings it a much bigger capability in Europe than it previously had. FinancialForce has recently extended its localisation for its ERP across several European countries, and several global consultancies already use its PSA solution.

If Salesforce can provide the opportunities and Infosys starts picking up work, other SIs will take interest. Success may breed further success in this instance. This is a significant step for Scott Brown, CEO at FinancialForce, as he adjusts the organisation to become partner-centric, a strategy he shared in an interview earlier this year. He commented: “Partners are a key part of our strategy. We will be a partner-led model, and we’re going to focus on delivering great innovation and helping enable them.”


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