Tags: Salesforce

Salesforce trio boosts Health cloud

Salesforce has announced a trio of new functionality for Salesforce Health Cloud on the eve of HIMMS. One year after Salesforce Health Cloud became generally available, Salesforce has delivered three enhanced capabilities. These are, Lead-to-Patient Conversion, Risk Stratification and Advanced Segmentation capabilities to the platform. It is a platform that has also seen several innovative partner…

Fairsail surges forward, clear seas ahead

Fairsail has announced the completion of a successful 2016. The full year results saw them hit £10 million in revenue (US$12 million). The company has doubled its workforce since 2013 to 135. Based in Reading, UK, it opened its second US office in Chicago, IL, and brought on board Rebecca Foreman Janjic to its advisory board.…

Apttus brings end to contract woes

Apttus has announced Intelligent Import this week, a product created in collaboration with ABBYY. Its purpose is to automatically ingest contracts into the Apttus contract management solution. The solution automatically scans, loads and analyses components of each document. The problem For companies deploying a quote to cash solution, including contract management, there is the headache…

Equinix delivers private access to Salesforce

Equinix has announced it is delivering direct and private access to Salesforce via the Equinix Cloud Exchange. This is available to all US and European customers with no details of when they will support other regions. Private and dedicated connections improve speed and reliability. They also reduce compliance concerns for customers in regulated industries. According…

Artificial Intelligence in your service centre

Salesforce has announced Service Cloud Einstein to deliver artificial intelligence solutions to customer service agents. Salesforce pushed Einstein, its AI platform, heavily at Dreamforce last year. It has a huge development focus on the product. This effort has culminated in the release of Einstein for Service cloud. It delivers artificial intelligence, arguably machine learning, to the service industry. Salesforce have…

Has Salesforce Quip outsmarted Office

Salesforce has announced the next version of Quip. They have delivered several enhancements that ties it closer to Salesforce and improves the productivity and collaboration components of the software. The new features include a new design, project management features and Salesforce integrations. Listening to its users Talking to some ex Facebook employees last year at…

Salesforce powers “Bridges to Opportunity”

Salesforce has announced the US Farm Service Agency (FSA) is to implement Service Cloud in a new program known as “Bridges to Opportunity“. FSA is part of the US Department of Agriculture which has used Salesforce for several years. Bridges to Opportunity Powered by Salesforce the new program allows FSA employees to advise farmers and…

Cincinnati Bell create “One Team” with FinancialForce

FinancialForce recently announced the successful implementation of its PSA (Professional Service Automation) solution at Cincinnati Bell. Enterprise Times spoke to Sarah Norris, lead business analyst at Cincinnati Bell to find out more about the project. Cincinnati Bell consists of three business units, domestic, business and CBTS. The project saw 1,400 staff at CBTS go live…

Bluewolf shrinkwrap Salesforce for the SMB market

Bluewolf has announced a new program, Bluewolf Go. It helps customers complete a Salesforce implementation within 30 days at a fixed price. There are four options in the program. One is aimed at companies with little or no knowledge of Salesforce. This takes approximately 60 days and costs €40,000. The solution is only available for Sales…

Unit4 boosted by Jeremy Roche CPO role

Unit4 has announced that Jeremy Roche, former CEO of FinancialForce will rejoin the senior management team as Chief Product Officer. He takes over from Ivo Totev who is stepping down from the role after a two month handover. Roche served as COO at Unit4, for the first three years he was CEO at FinancialForce. He…