Tags: PSA

BigTime gets into big time

BIgTime has announced the launched of a new Premier product. The product is SaaS based and includes the functionality found within the Express and Pro products. Pricing starts at $27.20 per user per month for a ten-user system and has an onboarding fee of $395.00. There are discount bands that start at 20 users. Professional…

BDO sees platform strength of Unit4 PSA

Unit4 has announced of its first major wins since its acquisition and rebranding of Assistance Software in 2017. BDO will replace its in-house developed system with the Unit 4 PSA suite. This is not a deal that would have happened quickly. However, it is vindication of the strategic direction that Unit4 has taken since the…

Krow Software continues release cadence into 2018

Krow Software has announced the latest version of its PSA (Professional Services Automation) software in a blog by CEO David Vanheukelom. The blog includes a link to download the latest version, 26.1 of the software. Not all details have yet appeared on the Salesforce AppExchange but no doubt will do shortly. This does not appear…

Fujitsu and Microsoft collaborate on AI

Fujitsu and Microsoft have announced plans to build “human-centric” solutions by combining their AI technologies. The two companies claim that they are aiming: “to accelerate the transformation of the ways people work in companies.” The new jointly built solutions will be based on Microsoft 365. According to a statement from Shingo Kagawa, SEVP and CTO,…

Collaboration is key to success for PSA

Mavenlink has announced a new integration with Slack aimed at PSA organisations. Without communication projects are often doomed to failure. As Joseph Priestley once wrote: “The more elaborate our means of communication, the less we communicate.” Some PSA solutions seek to deliver communication inside the solution. However, this rarely works well. The reason is that people…

Accelo finds new growth through advocacy

Accelo has announced in a blog a new partnership with Business Success Systems (BSS) based in Victoria, Australia. The announcement does not appear to see BSS as a new channel partner, looking to resell and implement Accelo but rather as a referral partner. Accelo has two types of partner, certified and referral. It currently has…

Krow PSA strikes brightly

Krow has announced a new version of its Professional Services Automation (PSA) software. Version 25 is now available on the Salesforce App Exchange. Interestingly the blog appears to include announcements of features from the last two releases. Version 24 was made available about a month ago. This is in fact the fourth update since August…

Where is FinancialForce headed?

Enterprise Times sat down with Dan Brown, Chief Product Officer at FinancialForce to discover where the company and its products are headed in the future. Brown is the fourth senior member of the leadership team joining Tod Nielsen, Fred Studer and Joe Fuca as it looks to scale.  Brown reveals the three reasons why he…

Tenrox 2018 R1 has focus on project management

Upland has announced the latest release of Tenrox PSA, 2018 R1. The release is the largest one of the year and follows on from one in October, when Tenrox introduced a new UI for its resource management module and mobile application. This release focuses on three areas of improvement. They are: Enhancing user experience especially…