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B2B eCommerce lags behind B2C for customer experience
Poor product images is preventing B2B eCommerce customers from making online purchases according to a new report by e-commerce agency PushON. The company surveyed 500...
Global far-right uses Twitter to push for Brexit
The UK has been wrestling with Brexit for three years now. It has been a divisive debate within and without parliament. It is a...
Four steps for running an intelligent business
Digital transformation is at the top of every business agenda. Modernising IT infrastructure, overhauling customer service, and accelerating innovation, are all paths businesses are...
SDL report highlights six ways to use content to engage with global audiences
A Forrester Consulting report, commissioned by SDL reveals that companies need to develop a Global Content Operating Model (GCOM) to engage international markets. GCOM...
Customer experience disconnect is putting businesses at risk
Research from Dimension Data shows that 70% of respondents said customer experience is not represented at board level. The research indicates that lower-level management...
Accenture paint vision of the Intelligent Enterprise
On Stage at the first Oracle Openworld Europe this year Yves Bernaert, Senior Managing Director at Accenture was the first main speaker on stage....
Hey Alexa, 95% of consumers don’t want to talk to a robot when shopping
A new global study highlights the disconnect between retailers and consumers and the role of new technologies in the shopping experience. People do not...
JDA and Panasonic integrate retail tech
JDA and Panasonic have announced a partnership to jointly develop and market integrated solutions. Panasonic technology will be integrated into the JDA Luminate family of solutions.
The...
Workday HCM AI powered up by IBM Watson
Workday held its European Rising conference last year. One of the key themes from the event was how it is embedding AI into its...
CCC Group finds the Oracle shoe fits
Oracle has announced that CCC Group S.A., the global footwear retailer, has seen significant business improvements using Oracle technology. As a modern omnichannel footwear...