Retail and eCommerce news from the week beginning 10 April
Retail and eCommerce highlights this week include: UK sustainable household products brand Bower Collective is adopting Inventory Planner by Sage to facilitate smarter, slicker inventory planning. New KPMG alliance leverages Acquia’s...
Automation Anywhere brings together AWS and Google to launch new AI features
Automation Anywhere has deepened its relationship with Amazon and Google and launched new AI-powered solutions on the Automation Success Platform. The new solutions, with more to come, leverage generative AI from...
SurveyMonkey launches GetFeedback (CX) Platform
SurveyMonkey has launched its new customer experience (CX) solution, the GetFeedback platform. Announced at SurveyMonkey's inaugural customer experience event, the CX Impact Summit, the multi-channel offering is a CX solution that...
Veit Group irons out its ERP software
German-based Veit Group, a manufacturer of ironing equipment, is rolling out an ERP solution from Epicor Software in an effort to improve efficiency and increase competency.
The Epicor ERP is to be...
Spam down phishing up
The amount of Spam hitting inboxes has fallen to its lowest level in a decade, according to Symantec but is this really a cause for celebration?
For decades, the amount of spam...
Data skills shortage preventing companies delivering personalisation
More than one-in-four UK business leaders believe a lack of data skills within their organisation (27%) is impacting their ability to deliver engaging, personalised experiences for customers. Adobe’s Mind the Data...
Warehouses face generational challenge says Berkshire Grey research
Berkshire Grey, the AI-enabled robotic solutions provider that automates supply chain processes announced their 2022 State of Retail & eCommerce Fulfilment Report. The research, conducted in partnership with Hanover Research, surveyed...
SCADA password list posted online
A list of default passwords used in over 100 industrial control systems has been published online. The list has been created by the SCADA StrangeLove group of security researchers who are...
Salesforce puts the power in the hand of customers with new Field Service capabilities
Salesforce has announced the availability of new capabilities for Field Service Customers. In addition, earlier this week, it unveiled DocuSign CLM for Salesforce Field Service, though this is not available until...
Zoho Desk delivers accessibility and Blended Conversations
Zoho has announced the latest release of its flagship customer services application, Zoho Desk. Zoho Desk is an online customer service desk. It is used by over 100,000 businesses worldwide. This...
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Iwoca targets European growth with £270 million funding
Iwoca, one of Europe's largest lenders to SMEs has secured a £270 million of debt funding from Citi and Barclays. The funding will enable...
PriceSpider partners with It’sRapid to enable eCommerce brands to generate shopping campaign content
PriceSpider has announced a new partnership with It'sRapid, a pioneer in AI-driven creative automation for eCommerce content and retail media. It'sRapid aims to provide...
Nexi and shopreme partner to elevate in-store checkout experiences for consumers across Europe
Nexi, a European PayTech company has announced a strategic collaboration with shopreme, a pioneer in advanced checkout technology. The partnership will see Nexi integrate...
DigiCert has announced World Quantum Readiness Day
DigiCert has announced the first World Quantum Readiness Day. It will take place on September 26, 2024. Its goal is to highlight the need for...
Mission Control blasts out latest release of PSA
Mission Control has released version 1.68 of its PSA solution. The update contains two significant improvements and enhancements to some key elements. There are...
Acquia simplifies website accessibility compliance to support users with disabilities
Acquia, an open digital experience software provider has added WCAG 2.2 to its Monsido web optimisation platform. WCAG 2.2 is the latest web content accessibility...
Merkle and Celebrus combine to help brands walk the tightrope of customer engagement
Merkle, part of dentsu and Celebrus, have combined forces to launch CXM Signals. Powered by the Celebrus platform and implemented rapidly by the Merkle...
How to add or edit a status option for a task in Zoho Projects
We are currently using the "Premium" version of the product. While the "Enterprise" version has far more customisation options available, there are some very...
Agiloft unveils generative AI Prompt Lab
Agiloft has announced the latest release of its contract lifecycle management (CLM) platform. Release 26 includes new generative AI capabilities that enable organisations to...
Can AI drive PSOs away from Spreadsheets to manage their business?
Certinia has published a report that looks at the opportunities and challenges facing professional services organisations (PSOs) in 2024. The Global Service Dynamics 2024...
Similarweb launches beta release of its Digital Intelligence Sales Assistant
Similarweb has launched an open beta release of SAM, an AI-powered sales assistant that brings digital intelligence insights into the salesperson’s daily workflow. SAM...
Cashflows enhances Develeop Portal
Cashflows has announced a major update to its Developer Portal. The Developer Portal is a secure online portal that gives merchants and partners access...
Newgen sees strong annual growth
Newgen Software Technologies has announced strong growth for its full fiscal 2024. After a positive fourth quarter, ending March 31st 2024. The firm achieved...
Cyera brings data security from the cloud to on-premises
Cyera is bringing its cloud-based data security to on-premises systems. It claims it will help customers discover data, classify, detect, and remediate data security...
