Last week, there were a huge number of conferences, with several announcements from most of the vendors concerned. Some of the Conference news included:
Zoho held its US conference, Zoholics, in Austin, Texas, making several major announcements. These included a new Security stack combination and the launch of an updated CRM solution, CRM for Everyone.
Jitterbit held a conference in London making several product announcements. Also revealing a trio of new hires.
At its DevCon 2024 developer conference, Workday also made a set of announcements, including a new Built on Workday program.
At the Salesforce World Tour London, Salesforce made several announcements. It revealed that the company has selected London for its first AI Centre. It will be a physical space that will foster collaboration by bringing together industry experts, partners, and customers to advance AI innovation while providing critical upskilling opportunities. During her keynote, Zahra Bahrololoumi, Salesforce UKI CEO, revealed five steps to AI Enterprise and the availability of Data Cloud Vector Database.
With Sapphire underway, Precisely announced that Precisely Automate Studio (formerly Winshuttle Studio) now supports SAP Fiori.
In other news
Overcast HQ, the full-stack video management cloud solution for enterprises, has raised $1.2 million in a bridging round.
Boku, a global network for localised payment solutions, has announced that it now supports BLIK.
Qumulo joined the Ultra Ethernet Consortium. The organisation which aims to deliver an Ethernet-based open, interoperable, high-performance, full-communications stack architecture to meet the growing network demands of AI & HPC at scale.
IXOPAY announced the appointment of Brady Harris as its new CEO. Clari announced the appointment of Claire Darling as its Chief Marketing Officer. Certinia announced the appointment of Raju Malhotra as its new Chief Product & Technology Officer. Wrike announced the appointment of Christine Royston as Chief Marketing Officer. SoSafe appointed Laura Ryan as its first Chief People Office.
Research from AI-powered market intelligence platform AMPLYFI revealed that the vast majority (80%) of knowledge workers admit to making business decisions based on information they aren’t entirely sure about.
Zoovu, a provider of an AI-powered product discovery platform, has published the Ultimate Guide to Product Detail Pages (PDPs). The report examines how some of the biggest B2C eCommerce brands sell their goods online.
Enterprise Times published an interview with Drew Millen, CTO of VertiGIS. He spoke about the plans for the company and how the Geospatial industry is evolving.
11:11 Systems
11:11 Systems announced the availability of 11:11 Cloud Object Storage for Amazon Web Services (AWS). By default, 11:11 Cloud Object Storage for AWS redundantly stores a customer’s mission-critical data across a minimum of three data centres. As opposed to other providers who always store data in a single physical building. Customers will also be able to reserve capacity to secure storage discounts through a long-term contract while still paying monthly. Additionally, the simplified and lower price point of this new solution includes no fees for egress or API requests. It also comes with 11:11 Systems’ 24/7/365 support.
Justin Giardina, CTO of 11:11 Systems, commented, “Storing mission-critical data in a single data center creates the potential for a single point of failure. With cyber-security threats looming larger than ever, using a storage solution with eleven 9s of data durability that redundantly stores data across multiple data centers is key.”
Celebrus
In a LinkedIn post by Andy Dellbridge, R-Cubed revealed its partnership with Celebrus to create a robust fraud detection and prevention solution. The collaboration aims to address various fraud types targeting sportsbooks, including Bonus Abuse, Account Takeover, Money Laundering, and ID Theft, ahead of the UEFA Euro 2024 competition in Germany.
Deltek
Deltek published a blog detailing how Frontier Electronic Systems (FES), a government contract agency, has used Deltek Costpoint for around two decades to support its success in the aerospace and defence industry. In 2010, it adopted Deltek TIPQA quality management to automate non-conformance, corrective action, in-process inspection, receiving inspection, supplier quality and document control.
Tim Bowman, Director of Finance and Administration at Frontier Electronic Systems, commented, “Deltek is at the heart of our operations. Government contracting strongly emphasizes project management, and Deltek allows us to handle the unique requirements of government contracting, such as the ability to track and report earned value requirements. Both Costpoint and TIPQA are very configurable, which has allowed us to continuously implement different features to address new issues as they arise.”
Infor
In a LinkedIn post, Infor revealed that Wared Logistics had leveraged CloudSuite WMS to slash infrastructure costs and harness data analytics to navigate the ever-evolving market landscape with finesse.
Marius van Greunen, COO of Wared, commented, “Infor has supported our Digital Transformation journey enabling us to reduce infrastructure costs, make data-driven business decisions, and meet customer and supplier demands.”
Infosys
Infosys announced its collaboration with Nihon Chouzai (TSE), Japan’s leading dispensing pharmacy chain. The collaboration will expand healthcare access in Japan with enhanced online medication guidance services and payment solutions. Infosys has developed a mobile application, NiCOMS. This is a pioneering telemedicine service that enables patients to receive remote medication guidance from registered pharmacists. Thus eliminating the need for pharmacy visits. The application now integrates with OkusuriTechoPlus, Nihon Chouzai’s digital medication notebook, by merging the account and authentication processes.
Kunihiko Kurihara, Executive Officer, General Manager of IT Department, NIHON CHOUZAI CO., LTD., said, “Our collaboration with Infosys complements our best-in-class solution and gives it a new scale with the pioneering NiCOMS platform and its ability to bring positive experiences to our customers. What started a few years ago with the web version is now further strengthened by Infosys’ agility and expertise in digital transformation, which has helped us realize our vision for a one-of-a-kind telemedicine service.”
Hideyuki Aoki, Vice President, Country Head – Japan, Infosys, said, “Together with Nihon Chouzai, we are forging the future of digital healthcare in Japan through innovative solutions. This alliance will offer enhanced online medical services and increase access to quality pharmaceutical interventions, with an aim towards making a significant impact at scale.”
Newgen Software
Newgen Software announced that it partnered with Centennial Bank, Arkansas, to enhance its customer experience. The bank is all set to digitize the deposit account onboarding process for retail and commercial customers. The Newgen low-code solution helped the bank develop a Deposit Account Opening solution. Which would result in a frictionless experience for customers.
Steven Gutierrez, Digital Onboarding Director – Deposits, Centennial Bank, said, “Newgen has proven to be a true partner in our efforts to improve the online account opening experience for our customers. The flexibility of their low-code platform allowed us to accommodate our three brands under one solution easily and made the implementation seamless.”
Anand Raman, EVP and COO of Newgen Software, commented, “Our solution addresses the unique challenges faced by financial institutions, empowering them to thrive in a digital-first world. The integration with the existing core system will eliminate the challenges of manual processes and streamline deposit account opening processes for both consumer and business banking needs.”
Rimini Street
Rimini Street announced that Americanas Group has selected Rimini Street and its Rimini Manage for SAP service. These will take over governance, management, control and operation of the 95-year-old retailer’s vast, complex and evolving SAP system landscape. This spans corporate, e-commerce and logistic platforms, and more than 1,600 stores across Brazil.
Sérgio Barros, CTO of Americanas, commented, “Choosing Rimini Street’s premium services is part of our strategy to seek partners who can strengthen our environments and allow us to increase operational efficiency and robustness with continuous improvements. We count on Rimini Street to undertake relevant activities and contribute to our strategic vision and long-term planning. This aligns with Americanas’ execution discipline, which is part of our DNA: with clear guidelines, we have the capacity to implement quickly.”
“Partnering with Rimini Street, we can shift the focus of our internal IT team from day-to-day governance, management and operation of our SAP systems to developing ways to engage our customers through new and innovative shopping experiences.”
TSIA
TSIA announced
- Survey: 2024 Elements of Value in Technology Service Offers runs until June 28th (registered users only).
- Quick Poll: AI Impact on Knowledge Management Program Maturity runs until June 21st (registered users only).
- Quick Poll: Roadblocks and Obstacles to AI Success runs until June 28th (registered users only).
- Quick Poll: Using Channels for XaaS Renewals runs until June 28th (registered users only).
- Quick Poll: Maturity of AI in Professional Services runs until July 3rd (registered users only).
- Article: The Evolution of the Support Services Business Model (registered users only). This article examines the different economic engines of service strategies and how they impact service organisations.
- Article: Real-World AI Applications for Technology Companies (subscription required)
- Framework: XaaS Partner Pipeline (subscription required).
- Research Report: Striking the Balance, Human Touch and AI Efficiency in Modern Customer Success (Subscription Required).
- Research Reports: Scaling Customer Success with Product-Focused CSMs: Building Teams with the Customer Owning Multiple Products (Subscription Required).
- Research Reports Content Development: From AI to Z, Part Two – Process (Subscription Required).
- Research Reports: TSIA Customer Growth and Renewal Benchmarking (Subscription Required).
Workday
New Workday AI Capabilities
At Workday Devcon 2024, Workday announced new AI innovations to make it easier than ever for developers and partners to build intelligent solutions on the Workday platform – and for customers to discover and benefit from those solutions. This includes AI updates to the company’s developer platform, Workday Extend, and the general availability of Workday AI Marketplace. This gives customers access to the best AI solutions from Workday and its partners in one centralized place.
Matt Grippo, Senior Vice President Core Software, Workday, commented, “We are leading the enterprise AI revolution, and we’re doing that not only by innovating at Workday – but by enabling AI innovation for our customers and partners as well. With these new offerings, we are unlocking more possibilities for organizations to drive business efficiency and realize greater value from the Workday platform and ecosystem.”
New AI services include, intelligent answers, HCM recommender and Data Query. All three providing answers to natural language questions within their specific domains.
Workday and Google extend partnerships
Google announced that Workday will use Gemini models and Vertex AI to enable GenAI capabilities within Workday Extend. Thus helping customers optimize business performance, generate powerful business insights, and expedite transaction and closing processes. The new solutions will be available on the Google Marketplace.
Shane Luke, Vice President of Product and Engineering and Head of AI and ML at Workday, commented, “Thousands of developers use Workday Extend to innovate on the Workday platform and to rapidly build apps that help organizations adapt to fast-changing needs. With the expanded partnership, Workday users will be able to leverage sophisticated Gemini AI models to continue to accelerate innovation.”
Stephen Orban, VP of Migrations, ISVs, and Marketplace at Google Cloud, said, “Enterprises depend on Workday to manage millions of documents and power critical finance and HR functions. Google Cloud’s generative AI can help these organizations more efficiently search, analyze, and retrieve information from the Workday platform, including code generation that expedites the development of new applications.”
Zoho
Collaboration
At Zoholics US, the company also announced that it has brought AI, workflow automation, and industry-specific capabilities to its collaboration tools (Zoho Projects, Zoho Notebook, Zoho Workdrive and Zoho Sign). Thus accelerating momentum and driving better outcomes for global businesses managing asynchronous work.
Raju Vegesna, Zoho’s Chief Evangelist, commented, “Companies today are working on multiple devices and networks, in and out of the office, in varying time zones, making collaboration extremely difficult and time-consuming to manage. We’ve developed a tightly integrated set of collaboration tools powered by platform-layer services like AI and process automation underneath — all in an effort to help businesses be more productive. When people work well together, regardless of their timezone or network or device, and never once consider the technology that’s driving that work, that’s when we feel we’ve done our job.”
Development
Zoho also announced significant enhancements to its offerings for professional developers and application teams. These include early access to new services within Catalyst by Zoho. Catalyst is a pro-code platform designed to help developers rapidly build, test, and launch full-stack, production-ready apps. Additionally, Zoho announced the general availability of Zoho Apptics. This is an application analytics solution that seamlessly integrates into existing development workflows. Thus empowering companies to create data-informed roadmaps.
Raju Vegesna, Chief Evangelist, Zoho, commented, “Developers have expressed frustration about having to create custom solutions out of an array of disparate tools. At Zoho, we’re focused on providing a single, trusted source to meet developers’ needs from start-to-finish. With over 25 years of experience supporting developers, we’re continuously deepening our current offerings and expanding others. Today’s announcements round out the full development process with powerful solutions at every step — from ideation and design to deployment and analytics.”
Semiconductor Manufacturing
After weeks of rumours and some statements from Zoho Co-Founder Sridhar Vembu, Zoho has submitted an application to the Indian government. This is to establish a semiconductor manufacturing facility in India alongside a partner, possibly Scotland-based Clas-SIC. Zoho is looking to take advantage of government incentives while investing several hundred million US dollars itself (reports vary from $200m to $700m). Besides looking to access the business opportunity, Zoho will also bring jobs to Tamil Nadu region where it intends to locate the plant. It will also help to reduce reliance on semi conductor imports.
