Tags: CRM

Equinix delivers private access to Salesforce

Equinix has announced it is delivering direct and private access to Salesforce via the Equinix Cloud Exchange. This is available to all US and European customers with no details of when they will support other regions. Private and dedicated connections improve speed and reliability. They also reduce compliance concerns for customers in regulated industries. According…

Has Salesforce Quip outsmarted Office

Salesforce has announced the next version of Quip. They have delivered several enhancements that ties it closer to Salesforce and improves the productivity and collaboration components of the software. The new features include a new design, project management features and Salesforce integrations. Listening to its users Talking to some ex Facebook employees last year at…

Salesforce powers “Bridges to Opportunity”

Salesforce has announced the US Farm Service Agency (FSA) is to implement Service Cloud in a new program known as “Bridges to Opportunity“. FSA is part of the US Department of Agriculture which has used Salesforce for several years. Bridges to Opportunity Powered by Salesforce the new program allows FSA employees to advise farmers and…

SugarCRM to resell TrustSphere Relationship Analytics

TrustSphere has signed up SugarCRM as the master reseller for the TrustSphere Relationship Analytics for Sugar solution. It allows customers to integrate other data sets that they own with their CRM data. This provides them a much deeper understanding of how their sales staff interact with customers. Manish Goel, CEO at TrustSphere said: “Customer relationships…

Bluewolf shrinkwrap Salesforce for the SMB market

Bluewolf has announced a new program, Bluewolf Go. It helps customers complete a Salesforce implementation within 30 days at a fixed price. There are four options in the program. One is aimed at companies with little or no knowledge of Salesforce. This takes approximately 60 days and costs €40,000. The solution is only available for Sales…

Salesforce gets to the Krux of Marketing Cloud

Salesforce has announced an update to Salesforce Marketing Cloud that brings several new features to the platform. It includes features built using the Krux technology that Salesforce completed the acquisition of last month. This is a speedy implementation and one that wasn’t expected before 2017. Krux data management platform is key Salesforce bought Krux for its modern and sophisticated…

Is VR coming to get you?

Oracle has released a report today entitled: Can Virtual Experience Replace Reality? (registration required). The report asked 800 EMEA sales and marketing professionals about the impact of emerging technologies on their businesses. With chatbots and Virtual Reality (VR) getting so much attention at the moment, the timing is good. The respondents certainly appear to see…

Infor and Pegasystems NetBonded to AT&T

AT&T has announced that they have added Infor and Pegasystems to the AT&T Netbond Ecosystem via the AWS direct connect bundle program. This allows enterprises to create a highly secure connection between themselves and the Infor and/or Pegasystems cloud solution. Infor are one of the largest ERP companies across the globe. This announcement will help…

Why we upgraded our ERP solution

Geofabrics Australasia has just completed the upgrade of its IFS erp solution to IFS Applications 9. The decision was taken following a realisation that the latest version delivered specific enhancements. Those enhancements included an improved CRM solution to support their sales team and enhanced forecasting. Relationship management key Geofabrics first implemented IFS in 2005 and…

Carewatch selects Infor in Healthcare

Infor has announced that Carewatch Home Care has selected the Infor CloudSuite Business solution. This is a cloud-based deployment and includes CRM, Fixed Assets and several financial modules. The selection process took eight months and Carewatch looked at a number of solutions including Access ERP. It took just five months from design to build and into…