May Cat week KKR announced it is to take majority ownership in Agiloft. With FTV Capital and JMI Equity taking minority stakes. Applexus Technologies Inc, a global SAP services provider, has announced the acquisition of Absoft, a UK-based SAP implementation and managed services company.

Sage has announced details of the latest update for Sage Intacct, 2024 R2. Umbraco has released Umbraco 14, its open-source .NET web content management system (CMS). CedCommerce, a multichannel enabler has launched the CedCommerce MCF Connector, designed to streamline cross-channel order fulfilment for non-Amazon sellers.

Jitterbit, the iPaaS vendor that offers a low-code platform that helps organisations transform business operations through automation, has announced Jitterbit Premier Support. FourKites has announced that it will join the Scheduling Standards Consortium (SSC) as a collaborator.

Precisely, the global leader in data integrity has announced that its Data Integrity Suite Data Governance Service has begun the FedRAMP authorisation process.

Rootstock published its second State of Manufacturing Technology report. Rapyd, the global fintech operator, has released its report, “2024 State of Payments: High-Opportunity Industries.” commercetools released its research, “Accelerating Your Digital Vision: Taking Your Strategy to the Next Level.” The report examines digital maturity in the B2B commerce market.


Infosys enhances Roland Garros experience

Infosys has yet again partnered with the French Tennis Federation (FFT). It also unveiled several AI-first innovations for Roland-Garros 2024, marking a pivotal evolution in the sixth year of their partnership.

Leveraging Infosys Topaz, an AI-first set of services, solutions, and platforms using generative AI technologies, the new feature set will enhance the RG digital experience for fans, players, coaches, and the media. Beyond the set of existing innovations such as AI Assisted Journalism, AI Videos, and Match Centre, the following new experiences are slated to be launched this year.

  • RG Gen AI Poster challenge. Fans can create and then vote on posters with tickers for RG 2025 available.
  • AI Bracket Challenge: Fans can predict results and potentially gain access to 2025 match tickets.
  • A new Symbol Room in the Infosys 3D Art Museum enriches the virtual visitor experience by providing a digital showcase of iconic symbols and moments from Roland-Garros history.
  • Split Screen Analysis in the Players Portal provides analysis alongside player videos for use by players and coaches.

Sumit Virmani, EVP and Global Chief Marketing Officer, Infosys, said, “The AI-first initiatives deployed at this year’s Roland-Garros exemplify our commitment to not just enhancing the game using cutting edge technologies, but transforming how fans, players, and the media experience it. By leveraging our industry-leading AI suite of offerings, Infosys Topaz, we are proud to preserve the tournament’s heritage while pushing the boundaries of application of AI and digital technology in sports.”

Stephane Morel, CEO FFT, said, “Our partnership with Infosys has been instrumental in integrating AI technology at Roland-Garros, setting a new standard for how major sporting events can engage with digital innovation to enhance global fan engagement and player performance.”

Commerzbank extends relationship

Infosys has collaborated with Commerzbank and Murex on a successful go-live of a consolidated, unified trading platform that streamlines the bank’s business processes and IT landscape. This joint project has enabled Commerzbank to consolidate FX, FX derivatives, equity, and commodities onto Murex’s integrated MX.3 platform. Thereby simplifying its operations, cutting costs, speeding up time to market, and preparing for future challenges.

Infosys helped Commerzbank with the implementation of the Murex platform. As a result, the Commerzbank’s trading operations saw substantial improvements. It also helped in the simplification of their technology landscape, lowering costs and preparing for the bank to scale.

Sebastian Kauck, CIO of Corporate Clients, Commerzbank, said, “The successful platform consolidation is a major achievement after three years of hard work. Throughout this project, the collaboration of our internal teams with Murex, Infosys and other external partners has always been an integral part of its success. The new setup enables Commerzbank to significantly enhance process efficiency and simultaneously reduce costs. Additionally, it lays the foundation for future business growth as adapting to market changes can be done more swiftly.”

Newgen Software

Newgen Software launched LumYn, a new Gen AI hyper-personalization platform designed specifically for the banking sector. LumYn uses predictive analytics and Gen AI to build a hyper-personalized understanding of each customer’s needs, behaviour, preferences and intent. It uses this to create deeper engagements while ensuring data privacy and security.

Key features included in LumYn are:

  • Conversational AI capabilities.
  • Rapid Development: The ability to create and modify AI models quickly.
  • Maximise Customer Lifetime Value by creating customised marketing journeys for individuals based on existing relationships and spending habits.
  • Accelerate time to market: Pre-built AI models enable banks to gain insights faster and take actions such as cross-sell journeys quickly.
  • Reliable and Secure AI: Complete transparency, and the Newgen platform prioritises security and data privacy.

Virender Jeet, CEO of Newgen Software, remarked on the launch, “LumYn is not just a personalized AI platform; it’s a hyper-personalized one, layered with Gen AI capabilities. This means that LumYn goes beyond traditional personalization by understanding and adapting to customers’ evolving preferences, behaviours, and life stages in real-time.”

Rimini Street

Sunway Group, Malaysia’s leading conglomerate, has selected Rimini ONE, Rimini Street’s powerful combination of Rimini Support and Rimini Manage services. To improve software support and capabilities, optimize IT spending, and reallocate resources towards strategic digital transformation projects.

Sunway has used JD Edwards since 2000 across 13 businesses, including construction, property, healthcare, leisure, hospitality, REITs and more. While satisfied with the solution it found it hard to get support from Oracle when support issues arose. Oracle didn’t support its customisations and upgrades proved a challenge.

Kevin Khoo, Chief Information Officer of Sunway, shared, “Rimini Street has enabled our acceleration in digital adoption journey by providing cost savings which we reinvested back into technology initiatives, has given us peace of mind with our system support needs, and confidence in our ability to explore new opportunities because we know Rimini Street will always be able to support us.

“The cost savings from Rimini Street have given us the opportunity to invest in innovation, especially AI. Every dollar we’ve saved has been reinvested to strategic technology adoption that aligns with our key business goals. Without Rimini, a ton of our projects would still be stuck at the proposal stage. Instead, they’ve allowed us to start executing AI projects and other major tech initiatives that will be fundamental to competing and providing an excellent customer experience going forward.”


Another set of reports and articles produced by TSIA, many behind a paywall.

TSIA also launched a Quick Poll, available until June 21st; it seeks to take a snapshot of where technology vendors are using partners within the LAER model.


Zoho announced that it would invest in two manufacturing startups, Karuvi and Yali Aerospace. Karuvi manufactures power tools, and was first launched in April 2024 by Zoho. Yali Aerospace manufactures drones for medical, surveillance and logistics to enhance and save lives throughout the world.

Sridhar Vembu, CEO and Co-founder of Zoho commented, “Manufacturing and technology capabilities are critical to a nation’s economic prosperity. For our country to gain in this area, conscious attention to building expertise that is currently scarce becomes necessary.

“Karuvi and Yali are startups that are not only innovating in their respective fields but are also creating jobs and bringing technical skillsets to smaller towns and villages, which aligns with our philosophy.”

News from the week beginning 20th May 2024



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