Spring May Image by pasja1000 from PixabayLast week Precisely held its annual virtual conference, Trust 23. The news included the launch of EngageOne RapidCX, a new unified Customer Communications Management (CCM) platform for highly regulated industries. Josh Rogers, CEO, led off two keynotes that revealed research from Drexel LeBow and the latest thinking around ESG Data, plus an overview of the latest Integrity Suite enhancements.

Tipalti revealed that it had raised another $150 million in funding from partner JPMorgan Chase Bank and Hercules Capital, Inc. Infosys renewed its partnership with bp, signing a memorandum of understanding to cover another five years of end-to-end application services.

NetBase Quid announced the addition of ChatGPT to its search capabilities within its market intelligence platform. Agiloft announced a new partnership with Mitratech at the Corporate Legal Operations Consortium (CLOC)’s flagship event in Las Vegas.

Pick of the week

At Knowlegde23, ServiceNow made several announcements across business, product and partnerships. The partnerships include one with NVIDIA to build generative AI across enterprise IT and a multi-year sponsorship partnership with the North American National Hockey League.

The product announcements included:

  • A major expansion of the ServiceNow portfolio, applying intelligent automation to business‑critical processes, with the launch of Finance and Supply Chain Workflows.
  • Employee Growth and Development (EGD) is an AI‑powered talent transformation solution that drives skills‑based workforce management.
  • ServiceNow Generative AI Controller and Now Assist for Search expand ServiceNow’s already extensive AI functionality with built‑in capabilities that apply the power of generative AI to enterprise applications.
  • ServiceNow Cloud Observability is one of the industry’s first integrated end‑to‑end observability solutions for cloud applications. ServiceNow Cloud Observability helps organizations manage the growing scale and complexity of cloud and cloud‑native infrastructure and break down siloes for complete visibility across the entire enterprise, all within a unified solution.
  • org is a new initiative within ServiceNow dedicated to digitally transforming non‑profit organizations to enable them to drive even greater impact. ServiceNow.org brings the power of the Now Platform to non‑profits to streamline operations, improve experiences, and better manage resources to further their missions.

On education, ServiceNow announced it is enhancing its training program with an expanded curriculum to include partner courses. The more comprehensive curriculum builds on the momentum of the RiseUp with ServiceNow goal to skill one million individuals on the Now Platform by the end of 2024.

The company will deploy $1 billion in investment capital to ServiceNow Ventures, the company’s global strategic investment arm, by 2026. ServiceNow announced that its Board of Directors had authorized the company’s first‑ever share repurchase program of up to $1.5 billion in shares of common stock.

The ServiceNow Compensation Committee granted equity awards under the ServiceNow 2022 New‑Hire Equity Incentive Plan. 247 newly hired employees received, in the aggregate, restricted stock units representing 66,484 shares of ServiceNow common stock.

Bill McDermott, Chairman and CEO of ServiceNow, commented, “There is an app for everything, but no one wants every app. CEOs need a single platform that can orchestrate the entire technology value chain to drive faster business outcomes.

“Knowledge is the place where our customers and partners realize how they can address the biggest challenges facing their businesses today. As the intelligent platform for end‑to‑end digital transformation, ServiceNow is meeting people where they engage with fully automated solutions to build great experiences in a new generation of cloud software.”


Globant has entered into a definitive agreement to acquire French-based Pentalog. Pentalog is a digital transformation company that creates high-quality technology solutions and products for digitally native organizations in key industries such as finance, sports, gaming, travel, and education.

Qlik has closed its acquisition of Talend, expanding the company’s best-in-class capabilities for modern enterprises to access, transform, trust, analyze, and take action with data.


BambooHR has appointed Ryan Packer as Chief Technology Officer.

BlackLine announced it is expanding its presence in the Asia-Pacific (APAC) region by opening a new office and launching a new data centre in Sydney. It has also appointed Rosie Cairnes as regional vice president of the account management organization and Nikhil Parambath as regional vice president for enterprise accounts.

DocuSign announced the appointment of Blake Grayson as Chief Financial Officer.

GoodData announced that data industry leader and co-host of the Super Data Brothers show Ryan Dolley has joined the company as Vice President of Product Strategy.

Introhive has appointed Saeideh Fard as its new Chief Financial Officer.

LexCheck has appointed Vishal Singhania as its new Vice President of Product.


Cleo has entered into a global partnership with Cognizant to power the Cognizant Cloud Integration Brokerage (CCIB) for the enterprise market.

Dynatrace launched its Services Endorsement Program. The program provides Dynatrace partners access to new training and exams focusing on unified observability and security, AIOps, advanced DevSecOps and CloudOps.

Ellucian announced a partnership with SenecaLab to resell Ellucian solutions in Panama and other parts of Latin America.

FD Technologies partnered with Amazon Web Services (AWS) to launch kdb Insights as a fully managed cloud-native service on Amazon FinSpace, AWS’s data management and analytics service for the financial services industry.

MHR announced a collaboration with Globalisation Partners (G-P) to enable businesses to expand globally using the global employment platform integrated with MHR solutions.

N-able announced its CEO, John Pagliuca, has signed the CEO Action for Diversity and Inclusion™ Pledge, reinforcing company support and commitment towards its Diversity, Equality, and Belonging philosophy.

Neo4j announced a strategic partnership with Imperium Solutions, one of Singapore’s leading data science, artificial intelligence and cyber security solutions companies, to jointly pursue growth opportunities from leading public and private sector enterprises as the pace of digital transformation accelerates.

Newgen Software announced that it had extended educational support to over 5000 students through its partnership with KHUSHII.

Nintex is to establish a regional office in Saudi Arabia.

OneStream announced a brand ambassador sponsorship with American soccer player Sophia Smith.

More Oracle solutions have attained FedRAMP approval. The latest services include  Oracle Cloud Infrastructure Network VisualizerOracle Cloud Infrastructure Vulnerability Scanning ServiceOracle Cloud Infrastructure GoldenGateJava Management ServiceOracle Cloud Infrastructure BastionOracle Cloud Advisor, VPN Connect, Programmable Network Platform (Dynamic Routing Gateways Transit Hub), Oracle Cloud Infrastructure Data Integration, and Oracle Cloud Infrastructure Logging Analytics.

Oracle has joined the Scheduling Standards Consortium (SSC). In collaboration with organizations such as Arrive Logistics, Blue Yonder, Convoy, Coyote Logistics, e2open, Echo Logistics, J.B. Hunt, One Network Enterprises, and Uber Freight, our goal is to define the standards for APIs to enable streamlined sharing of scheduling information.

PTC announced new initiatives as part of its environmental sustainability practice. PTC signed the Science Based Targets Initiative (SBTi) commitment letter, pledging near-term emissions reductions and long-term net-zero targets. In addition, PTC is expanding its relationships with Ansys and aPriori to support manufacturers’ environmental sustainability goals in product dematerialization and manufacturing efficiency.

Teradata and FICO, the analytics software provider, announced an agreement under which they plan to bring to market integrated advanced analytic solutions for real-time payments fraud, insurance claims, and supply chain optimization.

Terzo launched a redesigned website, terzo.ai.


Cleo technology partner Riverhead Data Synergies, a System Integrator (SI) with expertise in business-to-business (B2B) supply chain processes, has implemented Cleo Integration Cloud (CIC) for joint customer R.C. Moore, Inc, a 67-year-old family-run freight logistics and transportation company with headquarters in Scarborough, ME and locations throughout the US East coast.

Cortical.io has been selected as a vendor by The Stagwell Marketing Cloud (SMC), a suite of SaaS solutions that powers research, communications, and media activation for in-house marketers. Cortical.io’s technology will be deployed inside SMC’s Comms Tech Unit, integrating Cortical.io’s Natural Language Processing (NLP) functionalities into its market-leading comms tech platforms.

MHR revealed that Platform Housing is using iTrent HR software

DeKalb County District Attorney’s (DA’s) Office in the Atlanta, Georgia, metropolitan area will deploy NICE Justice, one of the solutions in NICE’s Evidencentral platform, to digitally transform how it manages digital evidence, from evidence intake to case-building and trial preparation.

Bon Secours Mercy Health, a longtime UKG customer and one of the largest health systems in the US, is transforming its employee experience to deliver outstanding patient care with the AI-powered UKG workforce management suite.

Financial Reports


Bizagi published a business update from its last fiscal year ending March 31, 2023. ARR from cloud revenues grew 64%. Expansion bookings grew 78%. Net retention increased by 115.5%. It added 38 new enterprise customers across industries, including Manufacturing, Retail, Transportation, Banking and Investments

CEO Gustavo Gomez said, “In becoming a Cloud-ARR company Bizagi has reached an important inflexion point, putting us in a very strong position for the future. We have done this by focusing more than ever on partnering with our customers to realize the huge value they can deliver with Bizagi.”


Contract Logix announced another 12 months of tremendous growth for the company. Contract Logix has seen a triple-digit percentage increase in electronic signatures, completed tasks for reviews and approvals, contract requests, and automatic workflows triggered by its customers. In addition, the company saw a nearly 100% increase in the millions of contracts and documents managed in its software and a 60% increase in users.

Karen Meyer, Chief Executive Officer of Contract Logix, commented, “Contract Logix has had another year of tremendous success as more customers take advantage of our data-driven contract lifecycle management software. Our strategic emphasis on customer success and adoption coupled with our continued investment in the platform, and expanded leadership team, have helped our customers adapt and utilize our solutions to optimize their businesses and digitally transform their contracting efforts.”


Docuware revealed it increased revenue by 21.5% in 2022 and added more than 3,000 customers. Its partner network now has more than 800 members. Cloud revenue grew 47.4% year over year, and by the end of the year, it had 8,500 cloud customers.

Dr Michael Berger, President of DocuWare Group, stated: “We have closed fiscal year 2022 very successfully both in revenue and new customer growth, this year and for the past many years. These numbers clearly demonstrate that we help businesses find solutions to their needs, solve issues and maintain sustainable growth, even in crisis situations.

“We continue to work on innovative technology solutions to help them further and DocuWare will dedicate even more personnel and financial resources towards product development – we have invested an additional Euro 15M over the next three years in order to secure our position as a leading software company facilitating digital transformation for businesses worldwide. “


Synopsis reported results for its second quarter of fiscal year 2023. Revenue for the second quarter of fiscal year 2023 was $1.395 billion, compared to $1.279 billion for the second quarter of fiscal year 2022. Key figures include:

  • Revenue: $1.395 billion
  • GAAP earnings per diluted share: $1.76
  • Non-GAAP earnings per diluted share: $2.54

Aart de Geus, Chair and CEO of Synopsys, commented, “Synopsys generated excellent financial results and operational execution in the second quarter. We exceeded all our guidance targets, while reaching another quarterly revenue record.

“Our financial performance is the product of a relentless drive for technology innovation and years of building trust in our customer base. Our industry-leading AI-driven design platform, Synopsys.ai, unleashes our next wave of impact as our customers drive a groundswell of ‘smart, secure, and safe’ new products.”


Accenture has made a strategic investment through Accenture Ventures in SpiderOak, a leader in zero-trust cybersecurity and resiliency solutions for next-generation space systems.


ActiveCampaign has launched tools that generate content for marketing messaging and sales outreach while empowering businesses to create and iterate on the best marketing strategies. The beta release of ActiveCampaign AI is available now in its email designer and will provide customers with in-context content generation while building out their emails.

Adobe announced the new Adobe PDF Accessibility Auto-Tag API, powered by Adobe Sensei, Adobe’s AI and machine learning framework. By simplifying and accelerating the process of transforming PDF content, Adobe’s new API can help organizations save hours, days or even weeks and millions of dollars – all while improving legal compliance and providing better employee and customer experiences.

Applaud unveiled its Almeida release. It adds several new features, from Experience insight refinements to help visualize data to re-running workflows to save hours of manual data updates.

Bizagi revealed information about its Spring 2023 release with new capabilities under the ‘Bizagi Apps umbrella. Bizagi Apps is the easiest way to create robust enterprise apps with built-in governance.

SS&C Technologies Holdings, Inc. has launched SS&C Blue Prism Process Intelligence 2.0, the next-generation AI-powered process and task mining solution. The solution is powered by ABBYY Timeline 6.0, accelerating process discovery and identification time by up to 80%. It also announced the latest product updates to its SS&C Blue Prism Intelligent Automation Platform.

Boomi announced Boomi AI – a first-of-its-kind, simplified user experience that harnesses generative AI to connect and integrate applications, data, processes, people, and things across organizations – creating business outcomes faster than ever.

CData Sync is now available on the SAP Store, the online marketplace for SAP and partner offerings.

ContractPodAI announced that its Generative AI Legal Services hub, Leah, powered by GPT-4, AI research and deployment company OpenAI’s most advanced AI system, is now available as a standalone product and a service within its CLM platform.

Demandbase announced improvements to its Smarter Sales Intelligence solution, with new functionality that simplifies the day-to-day work of B2B sales reps. With Demandbase Sales Intelligence, sellers can access all the tools, data, and prescriptive insights they need in one place, making it easier to figure out what to do next with their most important resource: time.

FloQast Accounting Operations Platform is now available on SAP® Store, the online marketplace for SAP and partner offerings.

GoodHabitz added three new features to its LMS platform using ChatGPT: Quiz Time, Personal Learning assistant and Drive to Sell.

insightsoftware announced the launch of the insightsoftware Platform to ​​combine the company’s applications in a single location. The insightsoftware Platform empowers organizations with more speed, flexibility, and control when solving multiple business problems.

Lexcheck launched two new products for procurement and private equity (PE) firms to accelerate businesses’ growth by helping companies agree and close deals faster.

The SAP Integration and Certification Center (SAP ICC) has certified that the integration software for its Medius Pay integrates with RISE with SAP S/4HANA Cloud using standard integration technologies.

Mendix announced it would unveil Mendix 10, the next major release of the industry-leading low-code development platform, on June 27th, 2023.

Nexthink announced the first AI-powered virtual assistant for Digital Employee Experience (DEX), Nexthink Assist.

Nitro has added new document accessibility features as part of the latest release of Nitro PDF Pro.

Onit announced a range of new product developments that help corporate legal departments optimize their material impact and evolve into more modern and interactive business partners.

Ontra announced the availability of Ontra Synapse, an AI solution that automates private market firms’ most critical legal workflows.

Pipedrive announced its new ‘Power’ plan to meet the specific needs of scaling businesses and drive more value from their CRM. Power features include more automation, flexibility and support when businesses manage their busy pipelines and complex team structures.

PTC announced its Creo+ software as a service (SaaS) computer-aided design (CAD) solution and released the tenth version of its Creo CAD software. Creo+ combines Creo’s power and proven functionality with new cloud-based tools to enhance design collaboration and simplify CAD administration.

SalesAgility announced SuiteCRM 8.3. the latest release includes Notifications, Subpanel Filtering, Hidden Column Display and more.

Trintech has launched Adra Suite into the DACH market. It has also invested in an expanded in-region team and continues to strengthen its partner ecosystem.

UKG announced the enhanced UKG Developer Hub, a dedicated portal that further unlocks the already highly extensible UKG HCM suites for customers, partners, and third-party developers, helping businesses adapt quickly to changing needs.

News from the week beginning 8th May 2023



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