Independent wealth management group James Hambro & Partners (JH&P) has selected global FinTech firm InvestCloud to support its digital transformation. The company expects the project will put it far ahead of most peers in the way it communicates to clients.
The London-based manager, with over £3.4bn assets under management, is embarking on the biggest technology spend in its 10-year history. InvestCloud is a platform for the development of digital financial, pre-integrated cloud solutions. The platform currently supports more than US$2 trillion in assets.
JH&P will use the InvestCloud Blue suite of apps to enable digital client communication, automation and management. InvestCloud Blue digitises client onboarding, engagement and advice, including financial planning and reporting, giving managers a comprehensive view of clients. InvestCloud will also empower intuitive and responsive client experiences tailored for specific client bases.
Supporting digital transformation
Using InvestCloud’s experience with Iress Pulse, alongside its modular and scalable software, JH&P expects to achieve cost savings through client onboarding automation.
Andy Steel, CEO of JH&P said, “We have an increasingly complex client base. We have to deliver flexible technology solution that allows people to absorb services in the way that best suits them. If that’s sitting across the table having a one-to-one discussion that’s great. We’re always going to be here for that traditional approach. But busy people on the move want to absorb data in different ways. They want information at their fingertips in a format they can configure to best suit them.”
Steel added, “We think InvestCloud has solved the digital transformation needs of the investment management industry. We wanted to modernise our client and adviser digital experiences without increasing our IT department. InvestCloud’s solutions will help us future-proof the way that we serve our adviser clients and their end-investor clients alike. Client growth and retention is paramount – along with operational efficiency – and InvestCloud enables these.”
Increasing Operational Efficiency
InvestCloud’s financial digital solutions provides clients with financial platforms and an ever-expanding library of modular apps. The company’s Programs Writing Programs (PWP) technology enables the customisation at a scale that JH&P requires.
John Wise, InvestCloud’s Co-founder, CEO and Chairman, said: “James Hambro & Partners is a welcome addition to our strategic client base. By using the InvestCloud platform, the firm will be able to leap-frog the competition. The platform will bring significant operational efficiency to its growth strategy to JH&P”
James Hambro & Partners is an independently-owned wealth management group established in 2010 by Jamie Hambro and long-serving industry experts. The founding partners wanted to create a wealth manager offering high standards of personal service often associated with smaller businesses. While delivering strong investment performance by capturing the best aspects of expertise and process found in large, less-personal investment houses.
Enterprise Times: What this means for business?
The challenge for all professional services organisation is the way it communicates with its professional adviser clients. And how they, in turn communicate with their wider client-base or key stakeholders.
InvestCloud have successfully developed and niche offering for themselves, providing a suite of financial solutions, pre-integrated into the cloud. The company offers on-demand client experiences and operations solutions using an ever-expanding library of modular apps, resulting in comprehensive products.
Firmly focussed in financial markets, it would be interesting to see, if InvestCloud is ever tempted to enter new marketplaces. E.g. Retail or real estate?