Professional Services Image by Gerd Altmann from PixabayAsana published the fourth annual Anatomy of Work Global Index, highlighting the importance of collaboration but also noting that not all collaboration methods work. Aprika, the vendor behind Mission Control, published an excellent ebook on effective change management that is worth downloading and reading.

Planview partnered with Rise8 to achieve Impact Level 4 (IL4) authorization accreditation. It will enable it to sell to the US Department of Defense and other federal agencies with higher clearance.


Accelo published three customer stories that focused on its Expert Services engagements. The three companies covered were Livewire HR, Safe Design Australia and Studio 78 Platinum Design. The expert service program aims to assist customers with challenges and achieve their goals through one-on-one consultations.

John Daly, Founder and Director at Safe Design Australia, noted, “I’ve had great experiences with the consultants at Accelo. The expert who helped us was knowledgeable, patient and went above and beyond to make sure he answered all of our questions. He showed us shortcuts that will save us so much time in the future.”

DuWayne Johnson, President, commented, “Agencies like ours need to be measuring several different areas on the performance of the company, as well as the performance of individuals — and be able to track it. Accelo has helped us get that information.”


Asana announced its Q4 and fiscal 2023 results. Q4 Revenues were $150.2 million, an increase of 34% year over year. While the GAAP net loss was $99.2 million, or 66% of revenues, this is an improvement over the 78% loss in Q4 2022.

For the full year, revenues were $547.2 million, an increase of 45% year over year. Annualized revenues from customers spending $100,000 or more grew 80% year over year.

For Q1 2024, Asana expects revenues of $150.0 million to $151.0 million, representing 24% to 25% annual growth. It expects a Non-GAAP operating loss of $40.0 million to $38.0 million. For 2024, Asana expects revenues of $638.0 million to $648.0 million, representing year over year growth of 17% to 18%. It expects a Non-GAAP operating loss of $130.0 million to $120.0 million.

Dustin Moskovitz, co-founder and chief executive officer of Asana, commented,  “Revenues for the fiscal year were up 45% year over year, and we reported significant improvement in operating margins. We are grateful to work alongside some of the largest, most innovative enterprises in the world. This offers us unique insights into their complex business needs which helps to inform our product strategies and investments in areas that can shape the future of work management.”


Kantata published stories from three women within its organisation to celebrate International Women’s Day last week. Emily Smith, Sr, Program Manager, shared a piece of advice to her younger self, “It doesn’t hurt to ask. If you don’t know what’s going on, if you need help… It’s always beneficial to ask.”

Naz Sarfraz, a Senior Customer Success Manager at Kantata, shares her motivations and views on what is holding women back in the industry. Her insightful observation was, “A lack of reinforcement and endorsement of women in tech I think has led to women lacking confidence and in turn developing imposter syndrome.”

The most senior of the trio was Sarah Edwards, Chief Product Officer, who shared her experiences at Kantata and explained her view on getting more women into technology. She stated, “My advice for anyone looking to get into technology — and any women looking to get into the technology industry — is be confident in yourself. I think there’s lots of opportunities in this industry, and I think it’s really important as a woman that you speak up, you push yourself further, challenge yourself.”

NetSuite OpenAir

Joseph Clancey, Product Marketing Specialist at NetSuite, published a sneak peek of the OpenAir 2023R1 in a blog. The latest release of the PSA tool sees improvements to the Project Centre. There are also updates to help project and resource managers have more flexibility and visibility.

Improvements to the Project Centre include managing project schedules and staff projects from a single screen. Also:

  • Source hours worked from logged time entries for better efficiency;
  • View total hours booked against each task and phase of the whole project to get an improved overview of planned efforts; and
  • Switch between weekly and monthly granularity to gain perspective on your project plan.

A new drag-and-drop feature enables users to add attachments to projects, expense reports, and receipts using the file drag-and-drop area. There is also support for thumbnails for several file types. The visibility of licensing usage is improved to help companies stay compliant.

The integration to NetSuite ERP is also enhanced with the ability to create custom workflows to move data to and from NetSuite from OpenAir.


Replicon launched an AI-powered Workforce Management solution that helps organizations achieve 100% labour and wage compliance.

Lakshmi Raj, Co-CEO at Replicon, commented, “Replicon invested big to develop the industry’s only workforce management solution with an evolving built-in labour compliance for 375 jurisdictions across 85 countries. Our in-house legal team continuously monitors global regulations around working time directives, schedules, time off and pay. Organizations can leverage the solution to stay ahead of the global labour and wage compliance risks while they run their global business.”

Replicon’s Work Management solution enables organisations to:

  • Automate time capture and pre-populate employee timesheets by leveraging ZeroTime, a revolutionary AI/ML technology.
  • Enables automatic collection of accurate time and work data from over 100 digital work apps.
  • Collects error-free, compliant data at the time entry level.
  • Enforces schedule adherence that complies with global and local time off policies and working time directives.
  • Identifies the best resource for every job with SmartSchedule, helping organizations manage complex job requirements across roles, skills, and shifts.
  • Enables managers and employees to manage their or their teams’ time off status in real-time.
  • Helps comply with working time directives, schedules, time off, and pay regulations in 375 jurisdictions across 85 countries.
  • Enables crew workers to turn any device into a cloud-connected kiosk for accurate time capture with the help of CloudClock.
  • Provides real-time updates on deployed and upcoming compliance rule changes through a comprehensive compliance dashboard.
  • Integrates with multiple payroll vendors like ADP, Ceridian, Paycer, SAP, and paylocity.

Raj Narayanswamy, Co-CEO at Replicon, added, “Our solution helps the professional services industry unlock ground-breaking efficiencies in managing a global workforce while being fully labour and wage compliant.”

PSA PPM and Work Management news from the week beginning 27th February 2023




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