Extensiv has announced an integration with BUKU Ship, a leading provider in eCommerce shipping CX solutions for 3PLs and brands. Entensiv delivers omnichannel software solutions for warehouse, inventory, and order management.
With this integration, Extensiv’s 3PL customers will receive AI-driven shipping solutions to deliver amazing customer experiences. The solution minimises errors and turn shipping into a profit centre. In addition, BUKU customers will be able to leverage Extensiv’s 3PL Warehouse Management Solution (WMS). The solution better serve customers, operate their warehouses more efficiently, and increase growth.
The integration is made possible through the recent launch of Extensiv Parcel API. Parcel API builds on Extensiv 3PL Warehouse Manager’s Small Parcel Suite, a SaaS-based paperless warehouse efficiency solution for 3PLs offering ecommerce and omnichannel fulfilment. With the Small Parcel Suite, 3PL warehouses reduce packing time by 50% by offering order packing and packing from shelves.
The BUKU and Extensiv integration comes at a time when small parcel volume continues to rise. In 2021 roughly 2.14 billion people (27% of the world population) made online purchases. That number is only projected to increase in 2022. As volumes continue to increase, so does the demand for enhanced small parcel shipping capabilities.
Benefits of the Extensiv/BUKU integration include:
- Expanded shipping partners domestically and overseas: BUKU’s shipping software provides access to hundreds of integrations across the eCommerce shipping supply chain ecosystem. In addition to USPS, DHL, UPS and FedEx, BUKU supports Landmark Global, OSM, Parcll, same-day carrier IndyShip and more. BUKU also has strategic alliances with international companies and customs authorities, offering international tax and duty estimation and IOSS filing for their customers.
- High volume printing: BUKU enables high volume and batch printing. When combined with 3PL Warehouse Manager’s small parcel suite, 3PLs can efficiently print batches of hundreds of shipping labels. This enables teams to hit delivery SLAs.
- BUKU IntelliRate: BUKU uses cart psychology and dynamic rate shopping to display lowest fully landed costs in the shopping cart at checkout. This enables brands to make more strategic decisions about shipping options and turn shipping into a profit centre.
- BUKU Dashboards: The BUKU team provides a strategic analysis of shipping & order data. BUKU provides live P&L dashboards for 3PLs to analyse all their shipments. Alternatively a single store owner to gain valuable shipping insights to control costs, improve service, and focus investment on goals.
According to Ken Muir, CEO of BUKU “We look forward to introducing our customers to Extensiv’s unique intelligent distribution platform. At the same time helping Extensiv customers streamline shipping experience – saving time, increasing customer loyalty, and protecting profit margins. Our joint warehousing and shipping CX expertise will allow mid-size 3PLs to take the next step in their evolution.”
“The 3PL market is exploding and the increased demand requires new technology and approaches. Together, Extensiv and BUKU give 3PLs an unprecedented opportunity to expand their operations and profitability.”
Enterprise Times What this means for business.
Shipping, is often considered the final leg of the eCommerce experience. However shipping is rapidly evolving. Online drop shipping, kerbside pickup, guaranteed 24-hour delivery, click and collect are some of the recent innovations in the sector. As a result, it can be difficult for customers to keep up with the latest transportation innovations. It’s often the final integration that is often overlooked during the development process. It is interesting that Extensiv and BUKU Integration has been positioned as streamlining the shipping customer experience. With the added ingredient of operating within an Intelligent Omnichannel Distribution Platform. Building on the Extensiv Parcel API, BUKU says its integration offers 3PLs reduced shipping costs and expands access to carriers. This will be definitely needed as brands and retailers struggle to reduce costs and maintain superior customer experiences.
