Godlan has announced that it has implemented three Infor solutions at the Worden Group. A specialist consultancy in manufacturing ERP software, Godlan is an Infor Gold Channel Partner headquartered in Clinton Township, MI. The company is now seeing the benefits from the implementation Infor CloudSuite Industrial ERP, CPQ, and CRM.
Kyle Meyers, Master Scheduler/ERP Administrator, The Worden Group commented: “CloudSuite Industrial has allowed us to grow substantially this year without significant increase in resources, and managing customers through the Opportunities module (Infor CRM) is allowing us to see a clear picture of our Sales funnel and help us understand areas where we can grow.”
Over the last few years Infor has consolidated its solutions onto a single platform enabling its different solutions to integrate. The integration of the systems through sales to order to production in an efficient way, was key in an environment that has become increasingly competitive. Worden manufacture and sell furniture primarily for libraries. Its products are used in locations such as the Cambridge Public Library, University of Tennessee, Chattanooga (UTC) Library and the Beverly Hills Public Library.
It needed the integrated solution to support not just its standard extensive product ranges but also customised creations. Infor now enables the company to quote and build such creations. Meyers added: “CPQ has cut down on engineering time and allows us to easily accommodate customer requested modifications. APS has proven powerful in keeping our shop floor working on the right product at the right time while helping us be aggressive with our commitments to our customers.”
Not only does the software have to be a right fit but the choice of partner to deliver the solution is critical. In Godlan, Worden found its ideal partner. This is not Godlan’s first implementation in this industry. It has successfully installed Infor products at companies such as Herman Miller and Smith Brothers. That experience clearly helped. Meyers commented: “Godlan has been a delight to work with, their staff is very professional and very responsive, and they were patient as we strove to develop our people internally to successfully launch CloudSuite.”
Godlan is a certified specialist in three micro verticals; aerospace and defense, electronics, and speciality vehicles. Perhaps with the range of customers and experience it has within the furniture manufacturing industry, it should look to add a fourth. It has over 30 customer logos across the furniture and furniture fittings industries.
Enterprise Times: What does this mean
This proves again that while the choice of software is important, it is the choice of implementation partner that is critical for success. Software is becoming easier to implement with accelerators from vendors. Consequently, understanding the business is actually more important. Infor has one for Infor CloudSuite Business (SyteLine) already. However, while it is often easy to install it is the change management aspects rather than the technical ones that become key to success.
Godlan appears to have made that transition as a channel partner. It continues to rank highly in top VAR lists. In 2018 it was ranked in the top 100 for both Bob Scotts Insights top VAR’s and Accounting Today.
Infor is looking to grow its business and starting to challenge SAP and Oracle. All this while fighting off the threat of newcomers such as Rootstock. It needs to look how it can add VAR’s like Godlan to its list of partners. For Godlan, things look positive. If Worden becomes an advocate for the company it may help close even more deals in 2019.