Oracle held its annual conference last week combining SuiteWorld and CloudWorld. In her keynote address at Oracle CloudWorld, Safra Catz, CEO of Oracle, urged companies to say “Yes”. Evan Goldberg, Founder and EVP of Oracle NetSuite, delighted the audience with the firm’s spectacular growth and new technology innovations in his keynote address.
Zoho announced a major release of its already powerful and widely used Analytics platform, Zoho Analytics. This latest release infuses AI across the entire platform, making it more efficient for businesses to extract insights.
Salesforce announced the launch of Agentforce Atlas, the latest version of its Agentic AI solution.
Oracle NetSuite kicked off SuiteWorld 2024 with a series of product update announcements and AI innovations across the product suite. NetSuite announced a new integration tool for Salesforce, the NetSuite Connector for Salesforce.
ColorTokens has acquired PureID to strengthen its Xshield Microsegmentation platform.
At Zoholics Qatar in Doha, Zoho revealed that it is opening its first office in Doha, revealing huge growth in the region.
Skyview Innovations announced the acquisition of OMM, a leading creative, sports technology and experiential company.
Pulseway has released version 9.8 of its RMM solution, with several minor improvements that could have a huge impact on its automation capabilities.
Qumulo has released its latest solution, Cloud Native Qumulo (CNQ), on Amazon Web Services (AWS).
Privacera has announced that it has open-sourced its GenAI governance solution, Privacera AI Governance (PAIG).
Rootstock announced that Salesforce and Rootstock Software ERP will displace SAP at The Greenery in the Netherlands and beyond.
Accounting Seed has sponsored and will be present at Dreamforce to demonstrate the latest updates to its accounting solution.
Workday has published the latest edition of its semi-annual Global Workforce Report drawing data from the Workday platform and other sources. It highlights trends around hiring and retention without a global workforce.
Endor Labs has published the 2024 Dependency Management Report, reinforcing a problem many developers have known for years.
Following recent announcements, Enterprise Times spoke to Raju Malhotra, the Chief Product and Technology Officer at Certinia. Certinia also celebrated breaking through the 1 million users mark for just its Professional Services (PS) Cloud solution.
Precisely announced more details about its Trust ’24 Data Integrity Summit.
11:11 Systems
11:11 Systems published a case study revealing how The Texan Organ Sharing Alliance (TOSA) is using the 11:11 Disaster Recovery as a Service (DRaaS) for Zerto as a simpler, more flexible and more reliable alternative to traditional offsite disaster recovery.
Using the solution, TOSA has been able to
- Significantly cut costs while boosting scalability
- Reduce downtime for critical systems
- Achieve continuous data availability and business uptime
- Add multi-layered data protection
- Simplify day-to-day management of disaster recovery systems
Burendo
Burendo has announced the selection of Yorkshire Air Ambulance as its charity partner for 2024/25.
Shaana Sandhu, People Partner at Burendo, commented, “We’re delighted that our Burendoers have chosen Yorkshire Air Ambulance as our charity partner for 2024/2025. As a company with Yorkshire roots, partnering with a charity that gives back to the community by providing essential life-saving services perfectly aligns with our values and commitment to support our local area.”
Burendo also announced a partnership with Mindway AI, a leader in AI-driven gambling safety solutions. The strategic alliance will leverage Burendo’s expertise in the betting and gaming sector and Mindway AI’s innovative technology to enhance safer gambling practices across the industry.
Glenn Crossley, Founder of Burendo, commented, “Our alliance with Mindway AI represents a powerful partnership of technology and expertise. By combining their advanced detection software with our product development, data engineering and consultancy services, we provide clients with comprehensive solutions for building responsible and successful gaming experiences.”
Deltek
Deltek released the story of how consulting firm McGill Smith Punshon has leveraged Deltek Ajera’s project management and accounting software since 2017. The firm uses Ajera to help with project management and financial management, including reporting and also finds the mobile timesheet application invaluable.
Andrea Fullbeck, director of finance and human resources, said, “There is a lot this solution can do for a firm. I think it’s a great platform for smaller companies, especially when you have limited staff.”
FourKites
FourKites announced its annual customer awards. The winners included:
- Dow received the Golden Kite Award for Improved Customer Experience for its success in leveraging FourKites’ Dynamic ETA and real-time tracking features to enhance customer experience.
- Cracker Barrel and Averitt Supply Chain Solutions received the Golden Kite Award for End-to-End Optimization for successfully enabling real-time tracking of purchase orders globally, optimizing yard management, and reducing uncertainty through Dynamic Yard.
- Paccar received the Golden Kite Award for Supply Chain Agility, leveraging FourKites saved reports to gain real-time visibility into inbound shipments, proactively manage delays and adjust production schedules, resulting in time savings and reduced labour costs.
- Topco received the Golden Kite Award for Collaboration for integrating Tive temperature tracking devices into the FourKites platform, allowing them to monitor trailer temperatures in real time, quickly resolve claims, and avoid costly fines.
FourKites also recognised several individuals for the impact on their business whilst using FourKites, and contributing to the FourKites Community. The winners were:
- Jordin Katzenberger, Manager, Supply Chain Technology, Pactiv Evergreen
- Chad Boswell, Analyst, C&S Wholesale
- Jillian Bourbina, Global Business Process Expert, Dow
- Ed Miller, Director; Transportation, Atkore
- Carrie Conrad, Transportation Systems Analyst, Land O’ Lakes.
Infor
Infor has published several short customer videos in its latest additions to Customer Corner.
Andrew Gellert, President of the Gellert Global Group, talked about Infor solutions they use and how they have aided in business operations to help them deliver success across the continent.
Jeff Roseman, Vice President of Information Technology at Marmon Foodservice Technologies, speaks about how it transformed their operations with Infor.
Steve Turner, Director of IT at Oberg Industries, shares how the team relies on Infor’s modern ERP system to manage their diverse projects, from medical devices to housing construction.
Infosys
Infosys announced that it has collaborated with Clearstream, the post-trade services part of Deutsche Börse, an international exchange organisation and leading provider of market infrastructure. The collaboration supported the successful Generation 2 launch of Clearstream’s D7 platform, an innovative digital post-trade platform that allows market participants to issue securities digitally.
Dennis Gada, Executive Vice President and Global Head of Banking & Financial Services at Infosys said, “We are delighted to have collaborated with Clearstream, part of Deutsche Börse, on their digital transformation journey towards the D7 platform for issuance of securities.
“This integration has empowered Clearstream to enhance time-to-market, streamline operations, simplify their technology landscape, and effectively manage regulatory changes, all while fostering sustainable growth. This transformation sets an example for future modernization and digitization of the securities and stock exchange industry.”
iplicit
iplicit announced that startup consultancy SoMax Finance has selected iplicit as the optimal solution for medium-sized organisations transitioning from entry-level cloud software or outdated on-premises systems. SoMax Finance was founded by Mark Pullen and Ian Halliwell, former Sales and Marketing Director of Xledger UK.
Ian Halliwell, CRO & Co-Founder, stated: “Mid-market organisations growing successfully and moving beyond entry-level accounting software require a new system that is cost-effective and quick to implement – and iplicit is the perfect fit. SoMax Finance brings together a team with extensive software and finance backgrounds, adding significant value to the iplicit ecosystem.”
Marigold
Marigold launched its latest Relationship Marketing Trends: Brand Rankings Report. The report ranks two hundred brands based on personalization, omnichannel experience, trust, and loyalty. The report has four critical takeaways:
- Personalization is essential but often lacking:
- Zero-party data (ZPD) is the key to increasing personalization
- Omnichannel experiences engage loyal customers
- Trust is fundamental for relationship-building
Micki Howl, CRO of Marigold, commented, “In today’s competitive marketplace, gaining and retaining loyal customers is increasingly challenging. Our new Relationship Marketing Trends: Brand Rankings Report underscores what we share with our clients daily—that brand loyalty is earned through personalized interactions, seamless omnichannel experiences, and a genuine commitment to understanding customers.
“This report provides valuable insights into the ‘secret sauce’ of effective marketing, offering strategies to help marketers achieve more with less by targeting the right audience with the right message at the right time.”
NetSuite
At SuiteWorld, the global ERP vendor made several announcements, some of which were covered last week, as mentioned above. The full list is:
- NetSuite Expands AI Capabilities for NetSuite Analytics Warehouse
- Vinted Dresses for Success with NetSuite
- AI Startups Anyscale, Clarifai, Cohere, and SymphonyAI leverage the power of NetSuite to innovate at scale.
- Oracle NetSuite Helps Accelerate Development, Processes, and Insights With New AI Offerings
- NetSuite Announces Innovations to Help Businesses Increase Efficiency and Accelerate Growth
- DoorDash Delivers America’s #1 On-Demand Delivery Service with NetSuite
- NetSuite Introduces New Enterprise Performance Management AI Capabilities to Help Finance Teams Accelerate Processes
- Vytalize Health Revitalizes Finance with NetSuite
Panasonic Connect
Panasonic made several announcements last week, including:
Panasonic Connect Europe today announced it will extend NDI (Network Device Interface) support, an open standard for connecting video devices over a network, to its 4K Integrated PTZ Cameras (AW-UE40W/K, AW-UE50W/K, AW-HE145 and AW-UE 150W/K) as well as the Memory Card Camera Recorder AG-CX350.
Panasonic Connect Europe announced its new AK-UCX100 Studio Camera and AK-CFA100 Camera Fibre Adaptor.
Panasonic Connect Europe today announced two new groundbreaking 4K multi-purpose cameras, the AW-UB50 and the AW-UB10, designed to unleash video production creativity.
Planful
Planful announced the significant expansion of its operations in India. The company opened a new office in Hyderabad, which serves as an expanded Research and Development (R&D) hub and will accommodate a doubling of its headcount in the region.
Grant Halloran, Planful CEO, stated, “Planful has a long history in Hyderabad, and we are proud to continue to invest in the region. Our new office as our global R&D center reaffirms our long-term commitment to Hyderabad, with its thriving IT ecosystem and world-class talent pool. This expansion enables us to continue to innovate on our best-in-class financial performance solutions for our global customers.”
TSIA
TSIA published several research articles last week, including:
- Research Report: Customer Success Plan Framework (subscription required). The paper outlines a Customer Success Plan (CSP) framework emphasizing customer-centricity and alignment with the customer journey map.
- Research Report: Customer Success Time Sampling (subscription required). This paper examines the importance of time sampling in customer success management (CSM) to optimize resource allocation and improve customer outcomes.
- Framework: The TSIA Offer Continuum Framework (subscription required). A Strategic Approach to Service Portfolio Rationalization.
- Quick Poll Insight: Customer Success Plays a Key Role in Adoption and Retention (Registration required). Some insights into the TSIA 2024 “Justifying the Value of Customer Success survey”. It looks at how customer success organizations add value to two of the key areas in the customer life cycle: adoption and retention.
- Quick Poll Insight: How Vendors Are Incentivizing Their Partners to Boost Renewal Rates (registration required). It provides an insight from TSIA’s 2024 Optimizing Channels for XaaS Renewal Quick Poll. The article looks at how vendors incentivize and provide resources to partners and the current dynamic between the two.
Workday
Workday announced the election of Rhonda J. Morris, vice president and chief human resources officer (CHRO) for Chevron Corporation, to its Board of Directors. She will join the board following her retirement in early 2025.
Carl Eschenbach, CEO of Workday, commented, “Rhonda’s extensive experience leading HR transformation and her deep understanding of the needs of global enterprises make her an invaluable addition to our BoardHer appointment reinforces Workday’s commitment to delivering transformative solutions to our customers that continue to propel the industry forward.”
Morris said, “I am deeply committed to empowering HR teams with innovative tools that not only enhance workforce experiences but drive meaningful business value at the same time. Having witnessed firsthand the transformative impact of Workday’s products, I am honored to represent the voice of the customer and look forward to contributing to the company’s continued innovation and growth.”
Zoho
Zoho has launched Zoho Data Prep version 2.0, supporting the Zoho Analytics announcement. The new elements include:
- Visual Pipeline Builder: Build Complex Pipelines with Ease
- AI assistant for data prep with Zia
- Reusable pipelines and pre-built pipeline templates
- A real-time monitoring dashboard to keep track of everything
- Zoho Flow and Webhooks to enable data workflow orchestration
- More integrations for seamless data transfer
