Epicor has announced that it will launch a new regional data centre in India. In addition to the new data centre, Epicor has opened a new office in Bengaluru, one of its largest offices anywhere. The new centre will increase the capacity for the region’s product development and engineering teams. This investment will help customers globally as it expands the capabilities of its R&D function.
The announcements came as Epicor is investing in its international expansion. Earlier this year, it announced a new data centre in UAE that would open in Spring 2023 to support growth in the Middle East. It also recently announced a new hosting partnership with Kinetic in China, which will launch an Epicor Managed Hosting Service in China.
Vibhu Kapoor, Epicor Regional Vice President, Middle East, Africa & India, commented, “Epicor customer cloud adoption in India grew more than 150 per cent year-over-year in 2022. The addition of our new India data centre – slated to be online mid-year – will help provide customers in the region, greater performance and speed to run Epicor purpose-built solutions such as Epicor Kinetic for manufacturing, as well as improve security.”
Has Epicor cracked India?
The new region will support the rapid growth it has seen in India. Epicor has a long history of working in India. Enterprise Times asked Epicor about its success in the country. Rich Murr, CIO at Epicor, answered, “India is one of the fastest growing countries for Epicor globally. Our go-to-market strategy in India, similar to other international markets we serve, includes both a direct model and a growing partner ecosystem to deliver the deep industry expertise our customers require.”
Epicor is partnering with Microsoft and deploying its products across the Azure data centres in India. Microsoft currently has two data centre regions in India, in Central India (Pune) and South India (Chennai). With data sovereignty assured for Indian companies, this will help boost Epicor’s chances in competitive deals.
It means the implementation will have business continuity and benefit from Azure’s security. Murr explained further, adding, “We take our customers’ business continuity needs extremely seriously, and our product architecture reflects this by incorporating numerous native Azure capabilities and services that enable for disaster recovery capabilities and enhance our products’ cybersecurity posture.”
Enterprise Times: What does this mean
These data centre announcements indicate that Epicor is managing to migrate existing customers to the cloud and win net new business in its international regions. Not only is Epicor investing in its infrastructure it also has a new CMO on board, Jenny Victor, who is set to evolve the marketing teams at Epicor to a new level of effectiveness. Epicor now has the capacity for growth in more regions. How quickly will it fill them with customers? Will other announcements follow? Will Epicor look to further expand regional data centres? Between managed hosting partners and new data centres, it looks to be filling out its hosting options for customers worldwide.
