Tulips March Image by pasja1000 from PixabayWith HIMMS and Adobe virtual conference, there was a lot of news, not least from Adobe and Salesforce (see below). BMW Group and Adobe expanded their partnership. Shantanu Narayen, Chairman and CEO of Adobe, delivered a brief but impressive keynote at the Digital Experience Conference.

Tipalti revealed findings from a survey highlighting how few organisations in the US and the UK had adopted automation within finance.

Rockset unveiled new Azure Connectors to enable real-time analytics to all major cloud vendors.

Pick of the week

Visier, the people analytics company, has launched six new Visier Now applications. Ryan Wong, CEO of Visier, commented: “With the full launch of Visier NOW, Visier is one step closer to providing our customers with the human truth behind their business and their employees. Organizations that apply Visier NOW to their complex workforce challenges will have a headstart in empowering their organization, especially managers, to better support the heart of their business–their people.”

The six new applications are:

Hire Smarter: Highlights gaps in the hiring funnel and the efficiency of key channels and resources. It also helped to identify potential internal sourcing.

Strategic Compensation: Looks across the organisations’ compensation plans and helps HR Leaders and managers to allocate compensation equitably.

Happiness Factors: Does a deeper dive into employee survey data and surfaces what matters to employees. This helps business leaders to make the right decision on employee initiatives.

Better Managers: It highlights managers’ performance across the organisation, focusing on retention, performance, and engagement.

Talent Pathways: Identifies the career paths for employees that have worked and will work to further their careers.

Revenue Team Management & Optimization: Links people data with sales data. It looks at the high performers and flags whether their compensation matches their input to the organisation. It enables business leaders to reduce revenue risk, optimize compensation plans, and see the impact of training programs to develop top-performing teams.

Acquisitions

Cornerstone OnDemand has entered into a definitive agreement to acquire EdCast, a learning experience platform software provider.

Appointments

Bill.com appointed Rinki Sethi to the position of Vice President and Chief Information Security Officer.

Reputation announced three senior appointments. Amit Goyal is now Chief Technology Officer and Michael Erisman is Chief People Officer. In addition, the company has promoted Jason Grier to Chief Operating Officer.

UKG announced that Pat Wadors would become its Chief People Officer (CPO) on 18 April 2022.

Business

Alteryx has updated its partner program powering its partner-centric growth strategy to maximise customer value.

BambooHR announced its UK customers have two new partners in the BambooHR Marketplace that provide integrations for UK payroll: Pento and PayFit. JumpCloud and BambooHR have partnered to deliver an integration for a premium employee experience across the entire employee lifecycle.

Demandbase has joined the World Wide Web Consortium (W3C) as the only Account-Based Experience (ABX) member.

Customer

LAIYE, the leading Intelligent Automation provider, announced that it has signed a strategic partnership with ACW Distribution to power its distribution strategy and pave the way for digital transformation for organizations in Hong Kong.

Waste Management, New Zealand’s leading materials recovery, recycling and waste management provider, has improved nearly 50 processes across the company’s four operating business divisions by standardising on Nintex Promapp for business process management and optimisation.

NTT is to deliver Private 5G (P5G) to Schneider Electric’s Lexington Smart factory. P5G is an on-premise private network solution and digitization enabling platform that can dramatically advance digital solutions in the manufacturing environment.

Credicorp Capital, a leading trading investment advisory firm in Latin America, has chosen Tier1 Financial Solutions to accelerate its workflows and harmonize customer data and intelligence sharing across its sales, trading, and research desks.

Financial Reports

Cyara closed the first half of its 2022 fiscal year with 35% growth in product bookings, a 93% customer retention rate and 10 billion+ seconds of synthetic CX testing traffic annually.

intelliHR revealed strong Q3 results. It increased ARR by 162% YoY to AU$6.5million. It now has 300 contracted customers and saw 92% of Q3 revenue growth outside of Australia.

Product

Alight announced the first of two releases for Worklife in 2022. It includes an enhanced chatbot, a new data-driven design, more AI-driven insights and the ability to create journeys multi-step tasks automated to improve efficiency.

BlackBoiler announced the launch of a new and advanced platform designed for rapid implementation, a seamless user experience, and faster time to value.

HubSpot launched a new and improved Service Hub, customer service software that enables companies to prioritize the customer experience with an easy and connected platform that delivers authentic service.

Kaseya has released upgrades to Powered Services Pro. New enhancements include product sales certifications, the Powered Services Supercharge Forum, Done-4-U social media services. It has also added the TruMethods framework to the platform.

Microsoft announced advancements in cloud technologies for healthcare and life sciences with the general availability of Azure Health Data Services and updates to Microsoft Cloud for Healthcare.

Newgen Software has integrated Omnidocs with Microsoft Azure Applied AI Services for enhanced automation and support for Azure Form Recognizer for intelligent document processing.

Oracle Cloud Infrastructure (OCI) for Government has achieved FedRAMP+ authorization, adding to Oracle CIoud’s growing list of DISA and FedRAMP High JAB authorizations.

Qualtrics released Digital Experience Metrics (DX Metrics). It is a simple, science-backed framework designed to measure how a customer’s digital experience across an organization’s website, mobile apps, digital marketing, and social channels impacts how much they spend.

Salesforce unveiled innovations across Customer 360 for Health, including Patient Data Platform and Patient Commerce Portal updates. It also added encryption out-of-the-box for Healthcare and life sciences using Commerce Cloud. Other innovations to Salesforce Customer 360 for Health included Patient Care Coordination, Patient Virtual Care, Patient Unified Health Scoring, Patient Data Platform and Patient Commerce Portal.

Salesforce revealed a new, intelligent AppExchange homepage experience that makes it easier for customers to discover relevant apps, experts, and content.

Lightstep Incident response from ServiceNow is generally available. Lightstep Incident Response will enable developers and site reliability engineers (SRE) to reduce downtime by arming them with the service context and automation they need to effectively respond to incidents, such as a software bug, power outage, or down network.

Syncari announced new Quick Starts for lead management. These templatized workflows contain pre-built field mappings to Syncari’s unified data model and business logic that helps customers automate common lead management processes with data.

The latest release from Upland Kapost helps enterprise B2B marketing organizations more effectively manage complex content operations from one central location, resulting in higher revenue-generating campaigns and win rates.

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