Tags: Transformation

Why fast growing SoftServe is a good fit for the digital economy

Is being a smart digital operator all just about building software effectively? SoftServe, a fast growing digital consulting company with a global operation and footprint, knows that there is more to it. The creation of software is part of a means to an end. But what is that end? In Creative Intellect Consulting’s (CIC) 2016/2017…

NetSuite transforms support offering

Oracle NetSuite has announced what it is claiming to be a transformational change to its support offering. This announcement is a logical step following the launch of Suite Success last year at SuiteWorld. SuiteSuccess was the new customer engagement model that helps companies to implement and enhance their ERP installation. This latest announcement around its…

How do you achieve 98% customer satisfaction

At Workday Rising in Barcelona, ET spoke to Karen Minicozzi, Vice President, Pre-sales, Workday. Workday had just completed its annual survey and revealed a 98% customer satisfaction rating. We talked about how Workday looks at engagement with customers from pre-sales through to the in-life experience. Minicozzi gives some insights about how Workday manages that lifecycle and how…

Unit4 and Grant Thornton bring new dawn to finances of Malta government

Unit4 has won a major deal with the Malta government in partnership with Grant Thornton. Its relationship with the global accounting firm is clearly deeper than the announcement last week that saw Grant Thornton sign up to implement its ERP solution. The overall contract is worth €11.6m and will see Grant Thornton Malta assist the…

Intuit announces competition for firm of the future

Intuit has launched a competition to find the accounting firm of the future. Cloud vendors are delivering increasingly sophisticated cloud accounting solutions. With embedded machine learning and the ability for accountants to oversee their client in real time the traditional roles are changing. Automation of expenses means that less time is spent by accountants checking…

Sluggish online growth raises questions for GPs servicing NHS England

The results of the NHS England’s latest GP Patient Survey are just out. Jointly published with Ipsos MORI the survey, conducted between January 2017 to March 2017, “provides information on patients’ overall experience of primary care services and their overall experience of accessing these services”. Given the focus on digital transformation we have witnessed in other…

HR plus Finance will power business change

A new study by the MIT Technology Review and Oracle has unveiled insights into how companies are enabling the changes brought on by cloud transformation programs. The survey reveals some interesting directions for Finance, HR and IT Teams. The boundaries between teams are breaking down. There were 700 respondents to the survey. These included representatives…

Real time product updates delivers transformation at AS ONE

AS ONE is using the Oracle Cloud to disseminate its product information in real time. To do so it has created API’s leveraging the Oracle Database Exadata Express Cloud. This means that catalogues are now updated immediately through the API’s rather than through a daily update. The challenge may seem trivial at first glance. However,…

BlackLine for UK Government

BlackLine has announced the availability of its software on G-Cloud 9. The successful application will mean that over 36,000 public sector organisations are able to purchase the financial automation software from the Digital Marketplace. The minimum term for any agreement is 36 months. BlackLine deliver four solution sets that public sector organisations can purchase. These…

Stormy weather ahead for Oracle and SAP in Tel Aviv?

Rimini Street has announced that it has doubled its client base in Eastern Europe and Israel, in the year up to December 2016. While the loss of revenue for Oracle and SAP is not massive for the two ERP giants it is significant. As Rimini Street increases its coverage across the globe of its services…