BlackLine has announced the expansion of its office in Bengaluru, India. The intelligent financial data platform vendor has added a new 50,000-square-foot office to its footprint in the city. The new space signals its commitment to growing globally. It will add operational scalability and maintain best-in-class customer support.
The firm first opened its presence there in 2022. It has grown as planned, its employee count to have several hundred employees by 2024, focusing on R&D, cloud operations, and support. The expansion will strengthen round-the-clock global support, accelerate product development, and enhance operational efficiencies.
The new office will also include a Network Operations Centre, which will be responsible for monitoring and supporting BlackLines’s global coverage. Last year, BlackLine opened its first data centre in APAC, in Sydney, Australia, as it supports the growing demand for its solutions.
Therese Tucker, Founder and Co-CEO at BlackLine, commented, “Our Bengaluru expansion represents a critical step in our continued commitment to scaling our global operations and enhancing support for customers worldwide. India’s deep talent pool and thriving technology ecosystem make it an ideal location to drive innovation, expand our capabilities, and accelerate our global impact to meet growing customer demand.”
BlackLine continues to invest in people
Bengaluru operates as a hub for engineering, customer success, and operations teams. The teams work together, collaborating on the support and development of existing and new products. The firm has 34 open positions in Bengaluru, mainly in Engineering, though there are some support roles. That is just over a third of the total number (95) of open positions that BlackLine has available globally.
BlackLine offers many benefits to employees and has a strong CSR tradition. It won the Tech Cares Award from TrustRadius for impactful corporate social responsibility programs for the fifth consecutive year in 2024.
Raghu Dwarakanath, Managing Director, India, said, “Bengaluru has been an essential part of BlackLine’s global strategy, and this new office reflects our commitment to innovation and operational excellence. With this expansion, we are better positioned to enhance customer engagement, drive product advancements, and strengthen our ability to support finance and accounting teams as they transform their financial operations.”
Expansion supports the local market in India, too
The expansion in India has not gone unnoticed. It has a growing presence in India with customers such as Jubilant FoodWorks, Mondelez India and Dell Technologies India. A larger team in India, helps support local customers and also drives greater knowledge and talent availability over time.
Mr. Narottam Sharma, CIO of Jubilant FoodWorks, commented, “With BlackLine’s expanded presence in Bengaluru, we look forward to even greater collaboration, faster innovation, and stronger local support to drive our finance transformation efforts.”
Enterprise Times: What does this mean?
This is a significant investment by BlackLine. It will help accelerate the development of its suite of applications over the next few months. It will be interesting to see how products evolve as it looks to maintain its position as the market leader. That was recognised when it was named a leader in the Worldwide Office of the CFO Record to Report, 2024.
