Riskified has been integrated with commercetools, a provider of critical composable commerce to deliver fraud prevention and risk management solutions. Riskified is a provider of eCommerce fraud and risk intelligence to merchants globally. The integration solidifies an innovation-led partnership that enables commercetool’s eCommerce platforms to offer Riskified’s Chargeback Guarantee, a top-rated, award-winning product. Riskified says the solution leverages machine learning and a global network of merchant data.
The company guarantees eCommerce revenues and safeguards merchants against financial loss and reputational damage by approving legitimate transactions. It rejects fraud in real time. Riskified is also integrated with other major eCommerce platforms, including SAP Commerce Cloud, Salesforce Commerce Cloud, Adobe/Magento, Shopify, and VTEX.
Through this integration, merchants utilising commercetools can effectively combat rising losses from payment fraud while ensuring a frictionless customer experience. Riskified will be available via commercetools’ Integration Marketplace, offering merchants a simple, seamless way to implement Riskified’s Chargeback Guarantee solution.
Optimising operations and protect revenue
“Merchants should never have to choose between stopping fraud and offering legitimate customers a friction-free experience. However, retailers often face this hurdle,” said Kevin Sprake, VP of Channel Partnerships at Riskified. “Our integration with commercetools helps us solve this problem for a larger pool of merchants. We are confident this collaboration will empower them to optimise operations, protect revenue, and provide a secure environment for shoppers.”
commercetools offers comprehensive commerce functionality to merchants, allowing them to build and customise customer experiences meeting unique needs and goals. Delivering highly functional, visually appealing customer experiences, commercetools enables business growth while also minimising costs.
“At commercetools, our main mission is to support the success of merchants in today’s highly competitive ecommerce landscape,” said Blaine Trainor, VP Global Partnerships and Alliances at commercetools. “By integrating Riskified’s risk management solution, we underscore this commitment, helping merchants to cut costs associated with fraud. At the same time, improving the overall customer experience. We are thrilled to have them as one of our partners.”
Enterprise Times: What this means for business
Both Riskified and commercetools are committed to helping retailers and brands survive and thrive in an ever-changing digital landscape. By combining their expertise, both companies are supporting merchants to overcome the challenges of fraud and risk management. This enables them to focus on delivering exceptional products and experiences to their customers. The integration streamlines merchant onboarding to Riskified’s fraud management platform. commercetools expects the partnership to enable frictionless eCommerce and further enhance the company’s composable commerce approach.
Merchants utilising commercetools can now effectively combat rising losses from payment fraud while ensuring a frictionless customer experience. The integration will be available via commercetools’ Integration Marketplace. This will offer merchants an easy way to implement Riskified’s Chargeback Guarantee solution.
