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Capterra Research (credit image/Pixabay/snehaltechnotery)
Latest News

Capterra UK research suggests call-based customer support with humans is still...

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Pearson (Credit image/Pixabay/Gerd Altmann)
Business

Pearson study suggests human skills the ‘power skills’ in demand in...

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Latest News

Freshdesk is driving customer service at Thomas Cook

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Tips for Providing An Outstanding eCommerce Customer Experience - Image by Mediamodifier from Pixabay
Blogs

Tips for Providing An Outstanding eCommerce Customer Experience

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NIBs (credit image/Pixabay/ northernlightsgirl)
eCommerce

Retail and eCommerce news from the week beginning 20 June 2022

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DHL ((credit image/Pixabay/useche70)
eCommerce

DHL partners with what3words for UK Parcel App

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Devise Better Automation Decisions for Your Business’s Future - Image by Gerd Altmann from Pixabay
Blogs

Devise Better Automation Decisions for Your Business’s Future

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Coveo (Credit image/Pixabay/neshom)
eCommerce

Coveo research finds customers have lost patience with poor online service

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FluentCommerce_(credit image/Pixabay/metamiz)
eCommerce

Fluent Commerce launches Fluent Store, a web app for efficient in-store...

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(credit image/Pixabay/Anemone123)
eCommerce

Contentstack expands its Customer Support to cross-vendor service commitment programme

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