Tag: Customer Service
LATEST NEWS
What a week for Salesforce!
While the physical version of Dreamforce was perhaps a more muted affair than normal with far fewer attendees than usual, the virtual event and...
NinjaRMM adds ticketing amid continued expansion
NinjaRMM has launched its own ticketing solution, Ninja Ticketing and business update for 2021. It is a natural addition to its RMM solution that...
Planview launches innovation tool for employees
At Planview Accelerate, one of the first product feature updates announced was Spigit Teamtap. This new feature offers a way for any user to...
Mastercard Strives to help MSMEs:
Mastercard has announced the launch of Strive, a program aimed to help micro and small businesses to digitize faster and effectively. The global payments...
Four steps enterprises need to achieve to protect their supply chain
4 tips for companies concerned about their supply chains from John Fay, CEO @TrueCommerce, a company with one of the largest global #supplychain networks
Organisations are falling short at managing employees well
A recent study by HR Acuity, entitled People Leaders and the Gap in Managing Employee Issues (registration required), found a shortfall in people management...
Etherisc and Mittweida develop blockchain-based decentralized insurance solution
Etherisc and the Blockchain Competence Center Mittweida (BCCM) have launched a joint project to develop a blockchain-based insurance prototype. Etherisc describes itself as an...
Benioff highights trust at Salesforce Dreamforce keynote address
Marc Benioff, Chair and CEO made a wide-ranging keynote address at Salesforce’s Dreamforce event in San Francisco. His address highlighted a number of societal...
Two tips for CEOs joining a PE backed firm
Grant Halloran CEO of @Planful offers 2 tips around joining a new company as #CEO. He suggests complete #transparency and a focus on #forecasting
Slack supercharges Salesforce Digital HQ with 16 products
Salesforce continues to launch integrated Slack and Salesforce solutions. As Dreamforce kicks off, Salesforce has announced new combinations and enhancements to the Slack platform...
Oracle and Oxford Uni target COVID with GPAS
Oracle continues to support Oxford University and the companies it has founded. Following the announcement of a partnership and $150 million investment in Oxford...
Report highlights the popularity of credit cards and flexible payment options
Marqeta has released a new report highlighting the increased the popularity of credit cards and flexible payment options. This includes options such as Buy...
NetSuite OpenAir PSA 2021 Release 2 emerges
NetSuite OpenAir PSA 2021 Release 2 is out, and NetSuite Product Marketing Specialist Joseph Clancey gave a sneak peek in a blog last week....
Charles Brett’s Blockchain Catch-up Week 37 (2021)
This is Charles Brett's start-of-the-week Enterprise Times ‘blockchain catch-up’ Week 37. Necessarily it is idiosyncratic and selective.
It is not intended to be comprehensive but...
