Tag: Customer Service
![Entrance to Tobacco Dock The original uploader was Sue Wallace at English Wikipedia. [CC BY 2.0 (https://creativecommons.org/licenses/by/2.0)]](https://www.enterprisetimes.co.uk/wp-content/uploads/2019/04/Tobacco_Dock-324x160.jpg "Fresh expansion by Freshworks in Europe")
LATEST NEWS
90% of UK eCommerce startups fail within 120 days
The vast majority of eCommerce startups are set to fail within their first 120 days of operation, new research has revealed. A survey of...
Kimble targets Australia with new team
Kimble Applications has announced the opening of a new office in Australia and the appointment of Steve Litsos as General Manager for the region....
Mihoko Matsubara talks about Cyber Security strategy at NTT
A cyber security strategy has to encompass the entire company. For many businesses, it is a fragmented set of policies, procedures and approaches that...
Givex launches POS system in partnership with Brazil’s Ofner
Givex, a solution provider for gift card, voucher and loyalty services and Ofner, a traditional coffee chain in Brazil, announced a partnership in the...
Why is empathic explainable AI so important ?
Peter van der Putten is the Director of Decisioning Systems at Pega Systems. Enterprise Times spoke to him during the PegaWorld conference where the...
Deutsche Telekom and Software AG to create global Internet of Things platform
Deutsche Telekom and Software AG have announced a partnership to deliver Internet of Things (IoT) services on a global scale. Deutsche Telekom’s enterprise customer...
Matthew Gyde takes over at NTT Security
NTT Security has announced Matthew Gyde is its new Representative Director, President and Chief Executive Officer (CEO). Gyde's previous job was as Group Executive...
Facebook gets derisory $5 billion fine
The US Federal Trade Commission (FTC) has voted to fine Facebook US$5 billion. News of the fine came from the Wall Street Journal who...
BlackBerry goes threat hunting with CylanceGUARD
BlackBerry has announced CylanceGUARD, the second new product from the security company it acquired earlier this year. CylanceGUARD is a Managed Detection and Response...
New LastPass study finds 92% of businesses experience identity challenges
LastPass by LogMeIn today announced the results of a new study conducted by Vanson Bourne into the state of identity and access management (IAM). The report...
Amazon Alexa to dispense NHS advice
NHS England has signed a deal with Amazon to provide health information via its Alexa voice assistant. The deal is aimed at two groups....
Worldpay partners with University of Cincinnati to help close skills gap
Worldpay Inc and the University of Cincinnati (UC) are on a mission to help fill a widespread skills gap, while creating career opportunities for...
Banks vulnerable to cyber attack
Are the world's top 100 banks secure from cyber criminals and hackers? Based on the recent ImmuniWeb's State of Application Security at World's 100...
Poor shipping experience turns off online shoppers says report
BigCommerce, has released a new report, Shipping, Delivered: Best Practices & Expectations for 2019. The study examined survey responses of 3,000 digital consumers and...
