Tag: Customer Service
![Entrance to Tobacco Dock The original uploader was Sue Wallace at English Wikipedia. [CC BY 2.0 (https://creativecommons.org/licenses/by/2.0)]](https://www.enterprisetimes.co.uk/wp-content/uploads/2019/04/Tobacco_Dock-324x160.jpg "Fresh expansion by Freshworks in Europe")
LATEST NEWS
WFMSG reborn as CommunityWFM
Workforce Management Software Group has rebranded itself as CommunityWFM. The cloud-based workforce management vendor provides a solution for contact centres. It creates visibility, collaboration...
Huobi digital asset management platform and custody services
Huobi is launching a digital asset management platform - with custody services for institutions. Huobi claims the platform matches qualified institutional investors and high-net-worth...
Are you ready to go BackToWork?
Zoho has announced a new solution to help organisations as they start returning employees to the workplace. Like similar initiatives earlier this year Zoho...
TASE to launch central blockchain securities lending platform
The Tel Aviv Stock Exchange (TASE) will launch a central blockchain securities lending platform. It is promising that this will offer "innovative and groundbreaking...
Cellebrite adds cryptocurrency and blockchain investigations solution
Cellebrite has launched Crypto Tracer. This is a cryptocurrency investigation solution designed to speed up investigations involving blockchain technology and cryptocurrencies. Such a tool...
Are your SOC staff looking for a way out?
First-time security analysts can’t wait to get the heck out of the Security Operation Centre (SOC). Half of the first time (entry-level) security analysts...
Unilog announces Acumatica partnership
Unilog has joined the Acumatica Marketplace as an Independent Software Vendor (ISV) partner. The Marketplace offers Acumatica customers and reselling partners access to complementary applications...
FastPOS author pleads guilty in US
The author of the FastPOS malware that affected point-of-sale (POS) systems has pled guilty to RICO charges in the US. Valerian Chiochiu, aka “Onassis,”...
Blockchain Catch-up Week 29 (to w/e 31st July)
This is a start-of-the-week Enterprise Times ‘blockchain catch-up’ for Week 29. The catch-up is not intended to be comprehensive; it seeks to highlight developments...
Belarus arrests GandCrab operator
An alleged operator of the GandCrab ransomware has been arrested in Belarus. The arrest was a joint operation between the UK, Romania and the...
BigTime Software adds payments to PSA
BigTime Software has added a payments engine to its PSA solution. Its BigTime Wallet is available to both Pro and Premier users. The solution...
eftpos to pioneer micropayments using Hedera Hashgraph
eftpos Payments Australia is collaborating with Hedera Hashgraph on a micropayments proof-of-concept. This aims to create a seamless Australian payment experience for web users....
BootHole exposes billions of devices to attack
Are you preparing to patch all your Linux, Windows and other devices today? No? Well, you should. Researchers at Eclypsium have announced BootHole. It...
Chainalysis’ Market Intel for understanding cryptocurrencies
Chainalysis has launched Market Intel. Market Intel is powered by Chainalysis's proprietary data, which it has systematically collected and linked to real world entities...
