Eye EYE (c) 2016 Pixabay / cocoparisienne https://pixabay.com/en/eye-blue-eye-iris-pupil-face-1173863/ Several interesting pieces of research were published this week. They included a very interesting report from Sage about sustainability and the manufacturing sector’s circular economy.  Companies see benefits from adopting sustainability strategies.

Rob Sinfield, Head of Business Unit, Sage X3 and Sage Intacct Manufacturing, commented: “32% of organisations adopting circular economy strategies are already reaping the rewards – from greater profitability and productivity to improved resource usage and an enhanced brand reputation. Better yet, a further 32% believe they will achieve benefits within the next three years.”


Betterworks published The State of Performance Enablement: Redefining performance management to develop top talent and reduce churn. The survey it is based on was conducted back in February, though, which calls into question its current validity, with 46% saying they are planning to look for new jobs in the next year.

In more recent surveys, that number has fallen. Of importance are the reasons behind the then desire to leave, though. 72% quit to get away from their old job, and only 28% leave for a new exciting job. A lack of career development is cited as the main reason for leaving.

Doug Dennerline, Betterworks CEO, commented: “Voluntary turnover is not inevitable. We tend to think that the Great Resignation is hitting everyone equally, but what we see in this data is that employers need to consider a real change to retain their talent.

“Employees are telling us they like their companies, but if they aren’t enabled to perform and don’t get the career development they need, they are leaving anyway. Companies who are focused on what employees want — development, feedback, and career growth opportunities — will see lower levels of churn.”


Collibra announced the publication of a new IDC whitepaper it sponsored: Data Intelligence Maturity to Drive 3x Better Business Outcomes. As the title suggests, it found that data intelligence is crucial to making informed business decisions and driving better business outcomes.

Three statistics stood out:

  • 67% of respondents said having access to intelligence about the data used to make decisions is crucial to success.
  • Over 65% of organizations are challenged with identifying and controlling data sources in their organization.
  • Only 5% of respondents claim not to have organizational data governance challenges.

Stijn “Stan” Christiaens, Co-founder and Chief Data Citizen at Collibra, commented: “The findings from IDC show that while organizations recognize the need for data intelligence, adoption and cultural barriers remain the biggest challenge to maximizing value and sustained business success.

“When organizations have executive leadership prioritizing data culture and actively engaging a variety of stakeholders in data intelligence, digital transformation efforts succeed. Making an investment in data culture is the most significant move an organization can make to ensure efficiency, productivity, and a strong competitive advantage.”


Research from MYOB showed that 62% of Australian small businesses believe they could save up to 10 hours every week by adopting eInvoicing. Once adopted, MYOB believes that automation could save Australian businesses up to $11,000 annually.

MYOB Chief Employee Experience Officer Helen Lea commented: “Saving just five of the hours spent invoicing every week is equivalent to 260 hours – or 10 full days – each year. That’s a lot of time SMEs could be spending on other activities that’ll grow their business.

“We’re delighted to see awareness of eInvoicing has raised significantly since we last took a temperature check in January 2021. Sixty-four per cent of SMEs had heard of eInvoicing this July, versus 43% 18 months ago. However, now’s the time to turn that awareness into action and take advantage of this huge cost and time saving opportunity.”

The revelation came before eInvoicing week (August 15-19), as the Australian Tax Office hosted nearly 200 events.


A business resilience report from Qualtrics has highlighted firms’ current strengths and weaknesses across twenty industries. The inaugural 2022 Qualtrics Business Resilience Report looks at how organisations are durable relationships with their employees and consumers.

Technology and financial industries ended Q2 best situated for long-term success. By comparison, the airline and rental car industries struggled to meet customer expectations while grappling with supply chain and staffing shortages as Americans returned to travel.

Bruce Temkin, head of Qualtrics XM Institute, commented: “When companies are faced with something they can’t change – such as inflation or supply shortages – it’s paramount that they invest in the aspects of their business they can control.

“Successful organizations build strong, human connections, and this new report offers a view – for the first time ever – of which industries are building resilient relationships that can withstand external pressures at a high-stakes time for many global industries.”

The report also highlighted how the Gen Z generation is the toughest to please, and organisations ignore the next generation of purchasers at their peril.

Technology One

Technology One research entitled “Creating a superior student experience in the new hybrid learning world” looked at the experience of applying for university in the UK. 60% of students have had difficulty applying. There are some critical learnings from this research:

  • 18% chose not to apply to a particular academic institution if it failed to provide accessible information about campus and accommodation options.
  • 21% chose not to apply for students who could not find easily accessible course-related information.

What wasn’t revealed is how many universities this is related to. However, even once they joined, there were concerns:

  • 76% of students want more pastoral engagement from their places of learning.
  • 73% of university students want to see more tailored help and resources relating to their course, as well as more regular online check-ins with academic staff.
  • 71% of students want more regular in-person check-ins on their well-being.

Peter Nikoletatos, TechnologyOne’s Higher Education Industry General Manager and Adjunct Professor, commented: “Universities are investing increasingly larger sums to attract and retain students, so it’s disappointing that hundreds are considering dropping out in their first term, as a result of issues that could be tackled through better conversations and interaction.

“As we approach year three of the pandemic, it’s become clear that the way we work, learn and access support has been irrevocably changed and universities are overdue an upgrade. Better data and insight into students’ needs and concerns can provide better experiences for those adapting to a new way of studying, while also helping tackle retention issues for universities.”


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