Tags: Professional Services

Krow delivers PSA update

Krow software has announced the latest release of its PSA software. The version 21 release comes with the marketing slogan of a next generation professional services automation suite. However, while there appear to be significant improvements to the functionality, there is nothing to suggest that it is a substantial leap forward for the software. Especially…

Business Leader Interview – Ray Grainger CEO of MavenLink

Ray Grainger is the CEO and co-founder of MavenLink. MavenLink provides professional services automation software. It opened its first office in London earlier this year where we spoke to Grainger about founding and leading the startup company that is now multinational with thousands of customers. ET: What is MavenLink’s vision? Ray Grainger: It’s quite bold,…

Kimble gets Rockstar status

Kimble has announced that is has achieved “Rockstar” status as a Sage ISV partner. The company has a long relationship with Sage. The announcement should help Kimble in its endeavours to expand, especially in the US. Kimble already integrates with Sage Live and has customers using software from both vendors. The announcement came as Kimble completed…

Lori Ellsworth talks prodserv economy for PSO

We spoke to Lori Ellsworth at Community Live in London, the FinancialForce user conference in the UK. Lori Ellsworth spoke about how the product service economy is impacting professional services organisations.  How analytics will help professional services organisations and how professional services automation is evolving. Where are FinancialForce going with Einstein and IBM Watson. Finally…

Profitability tips for your PSO

“Remind people that profit is the difference between revenue and expense. This makes you look smart.” – Scott Adams Reducing costs and increasing revenues are the simplest way to increase profitability. There is however a third way of doing so. Every Professional Service Organisation (PSO), in fact every organisation should also strive to improve efficiency.…

Augmented Intelligence comes to PSA

Software companies are racing to announce they have artificial intelligence built into their applications. The latest is Kimble who  has taken a more accurate view and announced augmented intelligence within their latest release. Augmented intelligence is also known as intelligence amplified (IA) to differentiate itself from artificial intelligence (AI). In the former, machine learning supplements human…

Atlas Cloud Solutions grows with Kimble

In a blog by Dave Kremer, Atlas Cloud solutions he tells of why and how his company selected Kimble to become its new PSA solution. Founded in November 2015 it provides Salesforce consulting services across industries including financial services, healthcare, retail and high tech. Customers include TMC Financing, a company that provides access to over…

Unit4 buys Assistance Software for PSA solution

Unit4 has announced the acquisition of Assistance Software a provider of cloud based PSA (professional services automation) software. The solution is closely integrated with Dynamics CRM as well as other ERP solutions including Unit4 Business World. The terms of the agreement were not announced. Headquartered in Naarden, Netherlands, Assistance Software operates in customers across Europe.…

Are you ready to scale your Professional Services Organisation?

Many professional services organisations (PSO) are successful and grow, fewer grow successfully. Each pathway to growth presents its own challenges. Some are more hidden than others and it takes an experienced leader to spot the issues. These problems can occur in both large and small operations. Paths to growth. There are several pathways to growth…

To cloud or not to cloud SAP HANA

Centiq has the answer Centiq has announced a set of new “pre-packaged” services to help companies identify if they should migrate their on-premises SAP HANA solutions to the cloud. Some companies claim there are significant advantages going to public cloud providers such as Microsoft Azure and Amazon EC2. It is also an ever evolving market place…