Tags: Support

Superior Uniform Groups extends ERP life with Rimini Street

Rimini Street has announced that Superior Uniform Group (NASDAQ:SGC) has switched support for its SAP solution to them. Superior Uniform went live with SAP R/3 ERP system in 2000. It now uses both SAP’s ECC 6 system and SAP’s Apparel and Footwear Solution (AFS) module. The problem with legacy ERP solution Like many other companies…

Rimini Street knocks back SAP in Japan

Rimini Street has won the support agreement in Japan for Saison Information Systems (SISCO) SAP ERP implementation. This is a boost for Rimini Street as it looks to expand its operations significantly outside the North American market. It has already had success in Latin America and Eastern Europe. It is now seeing success in other…

Rimini Street announces new home in Sao Paulo

Rimini Street has announced the opening of a new larger office in Brazil. The company has seen good success in LATAM with more than 140 customers in the region. These are not just satellite offices for US multinationals but also local companies. They recently completed the switch over of support for Petrópolis Group who continue to use…

SAP Expert Chat is free, faster and the future

SAP is trying to re-energise the use of its SAP Expert service amongst its customers in a new announcement. The announcement links to a new Gartner report by Derek Prior and Duy D Nguyen that analyses the service which was first launched in June 2016. Gartner reveals that while the free service has significant benefits…

Why do some vendors live in the past

Rimini Street looks back at NCI Building Systems success Rimini Street announced this week that NCI Building Systems “switched to Rimini Street for support of its Oracle E-Business Suite systems.” What is frustrating is that this is not new news but what happened in 2014. So why is it important now? Sensibly the press release does…

How BrightSource found the funds to invest in hybrid IT

BrightSource Energy will use Rimini Street for future support of four Oracle products. Additionally Rimini Street announced that they will support Oracle EBS, Database, Fusion Middleware and Agile PLM products rather than Oracle. The savings generated by the deal will enable BrightSource Energy to invest in a hybrid IT architecture, mixing on-premises with cloud-based solutions. Shimi Ben…

Telstra invests in Boomtown for support tech

Telstra Ventures has announced an investment in Boomtown. Boomtown is a US based company that provides a solution for delivering software and technical services support to SME’s. According to Crunchbase Boomtown received $2.3 million in investment as recently as June 2016. This latest investment should see the company expand into Australia as Telstra are trialling…

Infor makes it easier to do business

Infor has announced the availability of the Infor Services Marketplace. The website enables customers to request consultancy services direct from Infor. Darren Saumur, Executive Vice President, Infor Services commented: “Customer satisfaction is of the utmost importance to Infor and Infor Services strives to locate and solve pain points for customers. With that goal in mind, we…

Is Rimini Street growth revealing

Rimini Street has announced that it saw a 39% growth in revenue across all Oracle product lines. This increase covers the 12 month period ending June 30 2016 compared to the previous year. Growth is not just from existing clients as Rimini Street saw its client base increase by 34%.  In terms of products, Oracle Database…

KLM selects Unisys for IT services

Unisys has announced that they have won a five year contract in the Netherlands with KLM Royal Dutch Airlines. Service desk and on site services will be provided by the Dutch subsidiary of Unisys at KLM’s key locations: Schiphol Airport and Amstelveen. The contract will see Unisys staff supporting all 30,000 of KLM Royal Dutch…