Tag: Service Cloud
![AW139 and Midnights By US Customs and Border Protection (USCBP) [Public domain], via Wikimedia Commons](https://www.enterprisetimes.co.uk/wp-content/uploads/2018/03/CBP-324x160.jpg "CBP chooses Salesforce to transform internal systems")
LATEST NEWS
Elia Group + Energy Web launch partnership based around EW-DOS
Elia Group and Energy Web (EW) are to partner in a multi-year strategy. This will focus on testing and validating the technological promises of...
MineralTree raises $50 million and makes double acquisition
Payments automation solution provider Mineral Tree has raised $50 million in a Series D funding round. It was led by existing investors Great Hill...
atSpoke doubles down on Slack integration
atSpoke continues to enhance its workplace operations platform. Its latest announcement sees further enhancements to the atSpoke for Slack integration. It builds on announcements...
Report highlights CMS digital experience innovation gap
Contentful has released results of the industry’s largest-ever survey of digital leaders and content creators. While 90% of respondents believe delivering digital experiences is...
ConnectWise launches bug bounty programme
ConnectWise has launched a bug bounty programme to improve the quality of its software. The programme will be managed by HackerOne, who run programmes...
TikTok accounts spreading scam apps for iOS and Android
Avast has discovered rogue TikTok accounts promoting adware scam apps on iOS and Android. To compound matters, these are apps that have been approved...
HIBCC and Chronicled offer HIN data integration within MediLedger blockchain
HIBCC (the Health Industry Business Communications Council) is partnering with Chronicled to make its Health Industry Number (HIN) System available to registered HIN licensees....
Salesforce announces Digital 360 – transforming customer engagement
Salesforce has launched Digital 360, a new platform bringing together key components and new innovations in the Salesforce Customer 360. The solution helps digital...
Will DisrupTor help take down more dark web marketplaces?
DisrupTor, a joint operation between the US Department of Justice, Europol and other JCODE members struck yesterday. It has resulted in over 176 arrests,...
Hedera now processes 1.5M transactions/day, surpassing Ethereum
Hedera Hashgraph is delivering on significant milestones - achieved during the first year of availability of open access of its network (in September, 2019)....
Home office under fire for 120% surge in data loss incidents
The UK Home Office recorded a 120% surge in data loss incidents over the two most recent financial years. There were 1,895 individual incidents...
Would you ransomware test your IT infrastructure?
Ransomware attacks continue to proliferate, and organisations continue to pay to get their data back. In the last week, the UK National Cyber Security...
HPB hardware random numbers decentralised applications
The HPB blockchain proposes a distributed and verifiable hardware random number solution with a designed-in incentive mechanism. This emerges from a blockchain project combining...
Rise in outbound email drives increase in data breaches
A rise in outbound email, driven by COVID-19 and work from home, is being blamed for an increase in data breaches. Overall, 93% of...
