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Manhattan embeds generative AI to aid customers

Steve Brooks - May 16, 2024 0

customer service - Image by Gerd Altmann from Pixabay

Customer Service trumps enticing offers

Steve Brooks - March 11, 2024 0

BINARY human robot, Image credit Pixabay/Geralt

Cyara adds Generative AI to chatbot testing

Steve Brooks - May 23, 2023 0

hands (Image credit/Pixabay/Gerd Altmann)

Freshworks extends Meta partnership and delivers customer success

Steve Brooks - February 6, 2023 0

NIBs (Credit image/Pixabay/unserekleinemaus)

Retail and eCommerce news from the week beginning 11 April 2022

Roy Edwards - April 18, 2022 0

Cyara and Botium acquisition puzzle

Cyara adds Chatbot testing piece to CX platform

Steve Brooks - April 6, 2022 0

(Image credit/Pixabay/Tama66)

Retail eCommerce news from week beginning 26 April 2021

Roy Edwards - May 4, 2021 0

(credit image/Pixabay/Gerd Altmann)

Preparing for the rise of digital labour – virtual agents

Roy Edwards - February 8, 2021 0

Boosting customer experience with AI-powered Chatbots - Image by Gerd Altmann from Pixabay

Boosting customer experience with AI-powered Chatbots

Praveen Kumar - July 28, 2020 0

(Image credit/Pixabay/Károly Meyer)

Retail eCommerce news from week beginning 13 July

Roy Edwards - July 20, 2020 0

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Celebrus closes year off with successful AGM

August 9, 2024

Zoho 'Young Creator Programme' (YCP) in Indonesia at ITS

Zoho adds Zoho Creator to University Curriculum

September 3, 2024

LATEST NEWS

Disabled travellers first victims of TfL cyber-attack (Image Credit: TfL)

Disabled travellers first victims of TfL cyber-attack

September 5, 2024

Jitterbit unveils AI-infused Harmony Platform (Image Credit: Ian Murphy using Microsoft Designer)

Jitterbit unveils AI-infused Harmony Platform

September 5, 2024

Hull Univeristy Hull University by Ian Taylor, CC BY-SA 2.0 , via Wikimedia Commons

The University of Hull moves to Workday ERP

September 5, 2024

Why Shadow IT Prevails for UK SMEs - Image by Gerd Altmann from Pixabay

Why Shadow IT Prevails for UK SMEs

September 5, 2024

CSIS Security Group acquires Security Alliance Limited (Image Credit: getty-images-BabUQWicolM-unsplash)

CSIS Security Group acquires Security Alliance Limited

September 4, 2024

Neo4j adds GenAI and accelerates graph adoption to Aura (Image Credit: getty-images-dRbS5SxLMAs-unsplash)

Neo4j adds GenAI and accelerates graph adoption to Aura

September 4, 2024

Appointment - Image by Alexander from Pixabay https://pixabay.com/photos/door-handle-doorknob-lock-door-3633943/

Rootstock brings in new SVP of Global Alliances

September 4, 2024

WithSecure sells open-source data business and products to Patria (Image Credit: getty-images-qF3NvCxTCsM-unsplash)

WithSecure sells open-source data collection business and products to Patria

September 4, 2024

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