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Call centre Image by Gerd Altmann from Pixabay
Latest News

Sanas Partners with Everise and Five9, Launches Noise Cancellation

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girl Ai chatbot digital image credit Pixabay/Geralt
AI

UK Consumers are avoiding chatbots

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NIBs (credit image/Pixabay/Mediamodifier)
eCommerce

Retail and eCommerce news from the week beginning 14 March 2022

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Rings integration Image credit Pixabay/The DigitalArtist
Latest News

NICE puts CXone onto Google Chrome OS

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CYara Toll Free Fast Check - IMage credit Pixabay\Peggy und Marco Lachmann-Anke
Latest News

Cyara introduces white-glove toll-free number testing

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(image credit/Pixabay/Gerd Altmann)
Blogs

Top 5 advantages of Cloud-based Contact Centres

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customer service - Image by Gerd Altmann from Pixabay
Blogs

Mapping the Full Customer Journey – 3 Reasons Why Voice Matters

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Workwave, Slingshot, Real Green Image by PIRO4D from Pixabay
Business

Workwave leaves IFS and acquires Real Green

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(credit image/Pixabay/Gerd Altmann)
Business

Preparing for the rise of digital labour – virtual agents

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(Image credit/Pixabay/octavioferro)
eCommerce

Colt and Atos partnership to deliver Contact Centre as a Service...

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