Immersive customer experience is only a few steps away
Zendesk has published its latest CX Trends report; the subtitle for this year is the rise of immersive experiences. Customer service is seen as increasingly important. Despite the economic challenges in...
NTT takes a leap into the future with Private 5G
NTT has launched the first globally available Private 5G Network-as-a-service platform, P5G. The solution is a complete solution for organisations looking to deliver connectivity across large campuses. NTT will provide an...
Xero effortless Tax
Xero have made several announcements at Xerocon Melbourne, Australia this week. These include integrations with Adobe and Dropbox to improve the workflow between accountants and clients using Xero Tax. Xero subscriber numbers...
A round up of Dreamforce 2022 news
Dreamforce is over for another year. Yet again, Salesforce did not disappoint with a flurry of announcements and press releases indicating innovation, partnerships, philanthropy and customer success.
Salesforce Genie
Top of the list...
WhatsApp goes down for users across the UK
WhatsApp has gone down for users across the UK, with thousands of people reporting being unable to send or receive messages. Downdetector, which tracks outages, said more than 12,000 reports of...
“Loneliness in older adults has been described as ‘your world dying before you do'”
The IBM Institute of Business Value (IBV) has published a fascinating report:: "Loneliness and the aging population - how businesses and governments can address a looming crisis". It is recommended reading, irrespective...
Unaric aims to turn molehills into mountains
Unaric is a new firm with a brand, with ambitions for growth in the Salesforce sector. It is not another ISV but a company that is looking to buy up, initially,...
IFS goes rat catching
IFS has announced that it has helped Anticimex integrate its IoT sensors into IFS applications to deliver business value. Many companies are now piloting IoT systems and Anticimex has delivered an...
IFS announces its Cloud October 2022 release with sustainability goals
IFS has announced the latest enhancements to IFS Cloud platform. The October 2022 release contains numerous enhancements designed to help customers meet their environmental, social and governance (ESG) goals. Many features...
Upland spends $37 million on a Fax software company
Upland Software has announced the acquisition of InterFAX Communications Ltd for $37 million. This is the first European acquisition that Upland Software has made. Interfax offers a cloud based faxing solution...
LATEST NEWS
Autumna achieves golden results
Autumna has announced that it has achieved huge revenue growth over the last two years. Founded in 2019, the company achieved revenues of £419,000...
BeyondTrust acquires Entitle at JIT PAM capability
BeyondTrust has announced the acquisition of Entitle, the just-in-time permissions access management vendor. This is the first acquisition announced by BeyondTrust since its July...
NetSuite to provide UK and Ireland companies with connector for AI-Powered insights across multiple...
Oracle NetSuite has launched NetSuite Analytics Warehouse Multi-Instance Connector. The new connector enables customers in the UK and Ireland to reduce costs and improve...
Creditinfo appoints John Cannon as its first Chief Customer Officer
Creditinfo has announced the appointment of John Cannon as its first Global Chief Customer Officer. Cannon will lead the strategy and execution behind Creditinfo’s...
How to change or add a Status in Zoho Projects
We are currently using the "Premium" version of the Zoho Projects. While the "Enterprise" version has far more customisation options available, there are some...
Tricentis launches testing Copilot
Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Salesforce extends availability of Slack AI
Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
Kota adds Vitality healthcare to benefits platform
Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...
Goldberg firmly ties Oracle NetSuite’s mast to AI and data connectivity.
Evan Goldberg, Founder and EVP, Oracle Netsuite provided the keynote address at the SuiteConnect 2024 event in London. Delegates packed the St Paul’s venue...
Appian does deal with AWS to make GenAI more accessible
Appian and AWS have signed a strategic collaboration agreement to make generative AI more accessible to business processes. Importantly, although it is using AWS...
commercetools unveils commerce innovations and partnership with Paypal
commercetools has announced a series of enhancements, solutions and partnerships to enable businesses to solve increasingly business complex problems. This includes a collaboration with...
Monta powers up go-e EV charging to new levels
Monta continues to forge partnerships to extend its presence in the EV Charging market. It has now signed a partnership with Austrian headquartered go-e,...
Why does NTT see IOWN and photonics as the future?
NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a...
Gopuff launches platform enabling brands to fulfil Instant Delivery from eCommerce websites
Gopuff, an Instant Commerce platform, has launched Powered by Gopuff, a logistics and technology platform. The solution enables brands to offer affordable delivery from...
