News from the week beginning 19th December 2022
News from the week beginning 19th December 2022 includes appointments by @Billtrust, @GoIvanti, @KonsolidatorUK and @MediusGroup
Has Anaplan started an acquisition spree
Following the major changes in the executive team at Anaplan and its new ownership under Thoma Bravo, it has already started investment in acquisitions. It has announced the acquisition of the...
Capterra UK research suggests call-based customer support with humans is still first choice
Research by Capterra UK found phone-based customer service with human agents to be the most popular for customers. The report suggests, AI-powered customer service tools such as chatbots are yet to...
Research from the week beginning 12th December 2022
Research from the week beginning 5th December 2022 includes concern about skills shortages from @MYOB, @SnapLogic and @Unanet
Precisely extends geo addressing and data enrichment worldwide
Precisely has expanded its unique location identifier, the PreciselyID, for its World Points of Interest (POI) data offering. It means that the PreciselyID is now tagged across more locations globally. It...
Precisely combines with OneShield to target Insurance sector CX
Precisely announced a partnership with OneShield that will make EngageOne RapidCX available to OneShields insurance customers. OneShield delivers cloud-based and SaaS solutions to many of the world's property and casualty (P&C)...
News from the week beginning 12th December 2022
News from the week beginning 12th December 2022 includes business updates from @Jotform, @Laiye, @Serviceaide and @WSO2
Demandbase announces Workspaces
Demandbase has announced that it will add a Workspaces capability to its platform. Workspaces will enable organisations to add account partitions for their business units to keep data and activities separate,...
ITV switches on Zoho low code platform Creator
ITV has been quietly increasing its usage recently of Zoho Creator to connect siloed systems and data across the organisation. The revelation comes in a short video posted by Zoho on YouTube...
MRI Software research reveals employees want ‘hotel-style’ amenities at the office
Employees today want more ‘hotel-style’ amenities such as areas for socialising, state-of-the-art infrastructure, outdoor spaces, onsite cafes and air conditioning. These flexible work facilities are required to entice them back to...
LATEST NEWS
Tricentis launches testing Copilot
Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Salesforce extends availability of Slack AI
Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
Kota adds Vitality healthcare to benefits platform
Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...
Goldberg firmly ties Oracle NetSuite’s mast to AI and data connectivity.
Evan Goldberg, Founder and EVP, Oracle Netsuite provided the keynote address at the SuiteConnect 2024 event in London. Delegates packed the St Paul’s venue...
Appian does deal with AWS for make GenAI more accessible
Appian and AWS have signed a strategic collaboration agreement to make generative AI more accessible to business processes. Importantly, although it is using AWS...
commercetools unveils commerce innovations and partnership with Paypal
commercetools has announced a series of enhancements, solutions and partnerships to enable businesses to solve increasingly business complex problems. This includes a collaboration with...
Monta powers up go-e EV charging to new levels
Monta continues to forge partnerships to extend its presence in the EV Charging market. It has now signed a partnership with Austrian headquartered go-e,...
Why does NTT see IOWN and photonics as the future?
NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a...
Gopuff launches platform enabling brands to fulfil Instant Delivery from eCommerce websites
Gopuff, an Instant Commerce platform, has launched Powered by Gopuff, a logistics and technology platform. The solution enables brands to offer affordable delivery from...
Appian launches ProcureSight to boost US federal acquisitions
Appian has launched ProcureSight to enable federal procurement professionals to accelerate acquisitions and achieve better outcomes. Although it is powered by Appian's AI process...
Kantata relaunches Analysers as embedded analytics analysers
Kantata has announced a significant update to Kantata SX. Its PSA is built natively on the Salesforce platform. The update sees the launch of...
Nord vLEI becomes first European GLEIF vLEI Issuer
Nord vLEI has become the first European-based GLEIF Qualified vLEI (QVI) Issuer. The vLEI is a digitised version of the Legal Entity Identity. It...
Innominds collaborates with Qualcomm to accelerate enterprise digital transformation
Innominds has announced the availability of iDhi, which is an enterprise and industrial IoT Edge Compute box. This Edge AI Platform is built around...
Privacera AI Governance get boost with new controls
Privacera has boosted its Privacera AI Governance (PAIG) solution with a set of new access controls and data filtering functionality. It wants to ensure...
