Cyara adds Generative AI to chatbot testing
Cyara has launched an integration of OpenAI’s ChatGPT into Cyara Botium, its automated chatbot quality assurance solution. The combination will allow customers to accelerate the development of chatbots and voicebots and...
Are Public Sector Organisations Failing to Digitally Transform?
Unit4 has published the results of its 2023 State of the Digital Nation. The report examines how public sector organisations digitally transform across the UK, Canada, the Netherlands and Sweden. Despite...
Research from the week beginning 15th May 2023
Research from the week beginning 15th May 2023 includes research from @Deltek, @Jitterbit, @RootstockMFG, and @Salesforce
News from the week beginning 15th May 2023
News from the week beginning 15th May 2023 includes details from Trust 23, the @Precisely conference and @ServiceNow Knowledge23
Infosys extends bp partnership to third decade
Infosys and bp have signed a Memorandum of Understanding (MoU) that places Infosys as bp’s primary partner for end-to-end application services. These services will include development, modernization, management and maintenance. This...
NetBase Quid extends market intelligence with ChatGPT
NetBase Quid has announced the addition of ChatGPT to its search capabilities within its market intelligence platform. The update is the first, but not the last, that will take advantage of...
Data Context is Critical for Data Insights
Trust ’23, Precisely’s annual conference did not disappoint. There were 2 keynotes and 8 in total. The two keynotes were divided into three 20-minute sessions. They were separated by brief, insightful...
Precisely delivers trusted communications management with EngageOne RapidCX
At Trust 23, Precisely announced the latest addition to its EngageOne portfolio of solutions, EngageOne RapidCX. RapidCX is a unified Customer Communications Management (CCM) platform for highly regulated industries.
The solution acts...
GOCardless TAPPs into Bluefort
GoCardless has partnered with Bluefort. GoCardless has integrated its payments platform with Bluefort LISA, a subscription management that runs on Microsoft Dynamics 365. The new integration will allow businesses to manage...
Icertis add sparkle at Sapphire with new integration
Icertis has revealed a new integration at Sapphire, the annual SAP conference. The new integration between Icertis Contract Intelligence (ICI) and SAP S/4HANA (Buy Side) is now available on the SAP...