Zendesk launches new products for customer engagement
Zendesk has announced two new platform capabilities to enhance customer engagement. The first is Gather, a community forum designed to provide guided assistance to customers looking to answer questions. The second...
Armis warns of unpatchable vulnerabilities in critical hardware
IoT security company Armis has revealed more medical and manufacturing device vulnerabilities linked to its URGENT/11 disclosure at Black Hat. The details were released in a coordinated vulnerabilitiy disclosure from Armis, the...
Epicor invests in EDI platform
Epicor has announced the acquisition of 1 EDI Source, Inc. 1 EDI Source is provider of electronic data interchange (EDI) solutions and business visibility software. It placed as a high performer...
Modex blockchain database to simplify blockchain deployment
Modex, a blockchain enablement platform provider has launched its enterprise platform for simplified blockchain deployment. Modex designed its blockchain database platform (Modex BCDB) to enable enterprises to deploy their first blockchain...
Report highlights Artificial Intelligence impact on retail merchandise management
Symphony RetailAI has released a research survey on the topic of how Artificial Intelligence is impacting retailers’ merchandise management processes. The survey participants, senior execs at leading retailers, answered questions including...
SAP and GK Software tackle retail together
SAP is to deepen its partnership with GK Software SE targeting the Retail industry. SAP and GK Software have already worked together on nearly 100 joint projects including Hornbach, Telekom Shop...
Smartsheet targets creative agencies
Smartsheet has announced several new features and accelerators to enhance its work management platform. Gene Farrell, Chief Product Officer of Smartsheet commented: “The solutions we’re unveiling today are relevant to a...
Open Source is a licensing model not a business model
As Open Source continues to grow its share of the software market, there are increasing questions being asked about the state of licensing. At Percona Live in Amsterdam, CEO Peter Zaitsev...
GrainChain to unite Honduras’ coffee industry
GrainChain, a software platform which creates blockchain and internet-of-things (IoT) solutions for the agricultural industry, has signed agreements with stakeholders from every part of the coffee industry in Honduras to deliver...
New finance-as-a-service solution launched to support digital transformation
A new finance-as-a-service (FaaS) solution has been launched by coalition of companies. GenOne, a FaaS solution built around Workday Financial Management, provides a business model allowing companies to scale, manage finance...