Is your call centre agent AI augmented?
A short time ago the idea of call centre agents enhanced through the use of artificial intelligence seemed more like science fiction. However, recent announcements by vendors such as Contexta360, NICE...
How do you deploy an ERP in four and a half months?
Aphria is a fast growing multinational cannabusiness in Canada. It recently deployed a combination of Salesforce, Rootstock and ComplianceQuest to replace a multitude of legacy systems in an organisation built through...
Terra’s CREDIT cryptocurrency thrives in emerging markets
Johannesburg-based blockchain project Terra, recently celebrated the first anniversary of Credit (CREDIT) block production. CREDIT is a decentralised proof of stake cryptocurrency which Terra claims is simple to mine and which...
A look at the concerns of global payments
According to research by Levvel Research and sponsored by Tipalti, cross border global payments are on the rise. The report also highlighted the concerns faced by companies making the payments. It...
Securing Smart Cities requires smart thinking
Smart Cities are all the rage. Everyone wants to talk about the benefits that they can bring to citizens and to cities. The problem is, once you start to ask about...
Iterable raises $60 million
Iterable has announced a Series D funding round. It raising $60 million led by Viking Global Investors. Other participants in the round included previous investors CRV, Index Ventures, Blue Cloud Ventures, Harmony...
Cookie consent: French websites ignoring privacy law
Cookie consent is all about privacy legislation. It is designed to allow users to choose what can be stored and retrieved from their device. In Europe, it was adopted into law...
SpaceChain sends blockchain to the ISS
SpaceChain has sent its blockchain hardware wallet technology to the International Space Station (ISS). It travelled aboard a SpaceX Falcon 9 rocket as part of today's CRS-19 commercial resupply service mission....
The Chief Digital Officer, a fad or here to stay?
Is the CDO or Chief Digital Officer as fad or does it have a permanent position in the C-Suite? This was a question that Mindtree looked to answer in a survey...
Modernising a 90 year old manufacturer
Matouk is 90 year old manufacturer and distributor of luxury textiles. At Dreamforce, Stuart Kiely, VP Digital Strategy at Matouk gave a presentation on how the company modernised its operations with...