Call Centre Robot Image by Pete Linforth from Pixabay

Is your call centre agent AI augmented?

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A short time ago the idea of call centre agents enhanced through the use of artificial intelligence seemed more like science fiction. However, recent announcements by vendors such as Contexta360, NICE...
Dreamforce 2019

How do you deploy an ERP in four and a half months?

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Aphria is a fast growing multinational cannabusiness in Canada. It recently deployed a combination of Salesforce, Rootstock and ComplianceQuest to replace a multitude of legacy systems in an organisation built through...
Jo'burg

Terra’s CREDIT cryptocurrency thrives in emerging markets

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Johannesburg-based blockchain project Terra, recently celebrated the first anniversary of Credit (CREDIT) block production. CREDIT is a decentralised proof of stake cryptocurrency which Terra claims is simple to mine and which...
Global Payments Image by mohamed Hassan from Pixabay

A look at the concerns of global payments

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According to research by Levvel Research and sponsored by Tipalti, cross border global payments are on the rise. The report also highlighted the concerns faced by companies making the payments. It...
Smart cities need smart thinking (Image Credit: JC Gellidon on Unsplash)

Securing Smart Cities requires smart thinking

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Smart Cities are all the rage. Everyone wants to talk about the benefits that they can bring to citizens and to cities. The problem is, once you start to ask about...
Funding Image Source Pixabay/Geralt under CCO https://pixabay.com/en/dollar-money-us-dollar-arrangement-1443244/

Iterable raises $60 million

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Iterable has announced a Series D funding round. It raising $60 million led by Viking Global Investors. Other participants in the round included previous investors CRV, Index Ventures, Blue Cloud Ventures, Harmony...
Privacy Cookie Image by Ryan McGuire from Pixabay

Cookie consent: French websites ignoring privacy law

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Cookie consent is all about privacy legislation. It is designed to allow users to choose what can be stored and retrieved from their device. In Europe, it was adopted into law...

SpaceChain sends blockchain to the ISS

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SpaceChain has sent its blockchain hardware wallet technology to the International Space Station (ISS). It travelled aboard a SpaceX Falcon 9 rocket as part of today's CRS-19 commercial resupply service mission....
Robot Digital Leader Image by Jonny Lindner from Pixabay (c) Comfreak

The Chief Digital Officer, a fad or here to stay?

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Is the CDO or Chief Digital Officer as fad or does it have a permanent position in the C-Suite? This was a question that Mindtree looked to answer in a survey...
Matouk Monogram (c) 2019

Modernising a 90 year old manufacturer

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Matouk is 90 year old manufacturer and distributor of luxury textiles. At Dreamforce, Stuart Kiely, VP Digital Strategy at Matouk gave a presentation on how the company modernised its operations with...

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Autumna achieves golden results

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Autumna has announced that it has achieved huge revenue growth over the last two years. Founded in 2019, the company achieved revenues of £419,000...
Acquisition BeyondTrust of Entitle. Image credit https://pixabay.com/users/absolutvision-6158753/

BeyondTrust acquires Entitle at JIT PAM capability

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BeyondTrust has announced the acquisition of Entitle, the just-in-time permissions access management vendor. This is the first acquisition announced by BeyondTrust since its July...
Oracle Netsuite (credit image/Pixabay/Michal Jarmoluk)

NetSuite to provide UK and Ireland companies with connector for AI-Powered insights across multiple...

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Oracle NetSuite has launched NetSuite Analytics Warehouse Multi-Instance Connector. The new connector enables customers in the UK and Ireland to reduce costs and improve...
Appointment Door - Photo by Dima Pechurin on Unsplash

Creditinfo appoints John Cannon as its first Chief Customer Officer

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Creditinfo has announced the appointment of John Cannon as its first Global Chief Customer Officer. Cannon will lead the strategy and execution behind Creditinfo’s...
How to change or add a Status in Zoho Project - Unsplash+ In collaboration with Getty Images

How to change or add a Status in Zoho Projects

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We are currently using the "Premium" version of the Zoho Projects. While the "Enterprise" version has far more customisation options available, there are some...
CoPilot AI Image by Pete Linforth from Pixabay

Tricentis launches testing Copilot

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Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Slack AI

Salesforce extends availability of Slack AI

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Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
Kota Benefits screen

Kota adds Vitality healthcare to benefits platform

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Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...
Oracle Netsuite (credit image/Pixabay/Brian Bird)

Goldberg firmly ties Oracle NetSuite’s mast to AI and data connectivity.

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Evan Goldberg, Founder and EVP, Oracle Netsuite provided the keynote address at the SuiteConnect 2024 event in London. Delegates packed the St Paul’s venue...
Appian does deal with AWS for make GenAI more accessible - Image by Graphix Made from Pixabay

Appian does deal with AWS to make GenAI more accessible

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Appian and AWS have signed a strategic collaboration agreement to make generative AI more accessible to business processes. Importantly, although it is using AWS...
commercetools (credit image/Pixabay/RJA1988)

commercetools unveils commerce innovations and partnership with Paypal

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commercetools has announced a series of enhancements, solutions and partnerships to enable businesses to solve increasingly business complex problems. This includes a collaboration with...
go-e charger installed at home

Monta powers up go-e EV charging to new levels

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Monta continues to forge partnerships to extend its presence in the EV Charging market. It has now signed a partnership with Austrian headquartered go-e,...
Why does NTT see IOWN and photonics as the future? (Image Credit: Ian Murphy using Adobe Firefly)

Why does NTT see IOWN and photonics as the future?

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NTT is a technology conglomerate that invests around 30% of its global profits into R&D. That amounts to around $3 billion per year, a...
GoPuff (Credit image/Pixabay/Rudy and Peter Skitterians)

Gopuff launches platform enabling brands to fulfil Instant Delivery from eCommerce websites

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Gopuff, an Instant Commerce platform, has launched Powered by Gopuff, a logistics and technology platform. The solution enables brands to offer affordable delivery from...