![Gedimat By Yann Gwilhoù (Own work) [CC BY-SA 3.0 (http://creativecommons.org/licenses/by-sa/3.0)], via Wikimedia Commons](https://www.enterprisetimes.co.uk/wp-content/uploads/2016/05/Gedimat-265x198.jpg "Can Gedimat catch up with JDA")
Zendesk launches new products for customer engagement
Zendesk has announced two new platform capabilities to enhance customer engagement. The first is Gather, a community forum designed to provide guided assistance to customers looking to answer questions. The second...
Ceridian to launch in Ireland on back of solid Q2 results
Ceridian has announced that it will launch Dayforce, its HCM and payroll platform in Ireland. The news comes almost a year after Ceridian announced the launch of Dayforce in the UK....
Infor introduces Business Process Mining
Infor has cemented a major partnership deal with the BPM provider Signavio. The partnership was announced on the first day of Inforum and will see Infor leverage the Signavio platform to...
A digital path for Wood in the Middle East
Cormac Watters and Infor continues to build out his senior executive team. Within the EMEA region he has appointed Jonathan Wood to head up the IMEA (India, Middle East and Africa)...
Study finds connectivity technologies are significant enablers to customer experience goals
Colt Technology Services has released a study in partnership with Global Research and Analyst Firm GigaOm. The study found that connectivity is viewed as a significant enabler when it comes to achieving...
Iceland expands JDA footprint
JDA has announced that Iceland, the UK frozen food retailer, has taken on board four new JDA software products in an effort to reverse its decline in profits. Last year Iceland...
KPMG adopts Ramco Systems HR for service offering
Ramco Systems has announced that KPMG Malaysia will utilise the Ramco HCM and Payroll solution as part of a new Business Process as a Service (BPaaS) solution. It will target clients...
Customer experience disconnect is putting businesses at risk
Research from Dimension Data shows that 70% of respondents said customer experience is not represented at board level. The research indicates that lower-level management or multiple managers often assuming responsibility. Furthermore,...
SAP boosts Africa Code Week – so can you
SAP has announced that it is to support Africa Code Week as part of SuccessConnect in London. SAP will donate one euro for every tweet that includes both #SConnect17 and #AfricaCodeWeek...
Microsoft make it easier to send and pay invoices
Vendors are queuing up to integrate their invoicing software to Microsoft Pay. First announced in 2016 the Microsoft Wallet was renamed Microsoft pay last year.
Microsoft has now enabled vendors to integrate...
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LCX partners with LunarCRUSH to deliver crypto market insights
LCX and LunarCRUSH have signed a memorandum of understanding to form a long-term partnership to provide advanced crypto market insights for security tokens and...
Does your security really protect your staff?
Talk about security and protecting staff and most organisations immediately think about electronic threats. Yet being in the wrong place at the wrong time,...
Can Totalmobile dominate FSM in the UK after two more acquisitions?
Totalmobile has announced the acquisition of both Lone Worker Solutions (LWS) and Software Enterprises, the company behind Global Rostering System (GRS). The news comes...
Quant Network’s Overledger integrated into SIAchain private blockchain
Quant Network's Overledger and SIA have successfully tested cross-blockchain interoperability between multiple Distributed Ledger Technology (DLT) protocols. Quant Network is a provider of blockchain...
Tech Trailblazers Awards opens for entries
Tech Trailblazers announced that its 2020 awards are open for submissions. This is the start of a process that will complete in November when...
Wix launches extended eCommerce Solution
Wix.com has launched an extended eCommerce solution. The new Wix eCommerce solution provides merchants, entrepreneurs and retail brands with new features including customisable branded...
Steve DeSantis confirmed as CFO of Mavenlink
Steve DeSantis was formally named as the CFO of Mavenlink this week. DeSantis joined the company in September 2019 after Piero Broccardo lefts in...
METACO partners for fintech with the Frankfurt School Blockchain Center
METACO has formed a partnership with the Frankfurt School Blockchain Center (FSBC). The former is a provider of security-critical infrastructure focused on enabling...
BigCommerce launches Page Builder to support shopping experiences
BigCommerce has released Page Builder, an intuitive, drag-and-drop visual design tool. The solution enables merchants to quickly build differentiated shopping experiences across their online...
Monday.com launches Apps Framework
Monday.com has launched a new Apps Framework. It is a low code product that will enable customers to create any workflow on top of...
University coughs up $1.14 million ransom to get its data back
Paying a ransom to get your data back is something that law enforcement across the world say you should ever do. When your data...
‘Sea to Table’ insights for sustainable seafood adopts IBM blockchain
Atea, Sjømatbedriftene (the Norwegian Seafood Association) and IBM are collaborating to use blockchain technology to share seafood supply chain data for Norway’s seafood industry....
Blockchain Catch-up Week 26 (w/e 26th June)
This is a start-of-the-week Enterprise Times ‘blockchain catch-up’ for Week 26. The catch-up is not intended to be comprehensive; it seeks to highlight developments...
Are COVID-19 immunity passports a risk to human rights?
COVID-19 immunity passports are seen as a way to get people back to work and travelling. The problem is that the phrase is misleading....
