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Zendesk launches new products for customer engagement

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Zendesk has announced two new platform capabilities to enhance customer engagement. The first is Gather, a community forum designed to provide guided assistance to customers looking to answer questions. The second...
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Report highlights Artificial Intelligence impact on retail merchandise management

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Symphony RetailAI has released a research survey on the topic of how Artificial Intelligence is impacting retailers’ merchandise management processes. The survey participants, senior execs at leading retailers, answered questions including...
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Cheetah Digital unveils integrated customer engagement suite

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Cross-channel engagement platform provider, Cheetah Digital, has launched its Customer Engagement Suite. The suite integrates Cheetah Digital’s existing products – Cheetah Experiences, Cheetah Messaging, Cheetah Loyalty and the Cheetah Engagement Data...
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Fast ERP for fast Fashion

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Fashion Retail-in-a-Box is new solution package offered by Fortude across the US, Europe, Australia, NZ and Asia. It is targeted at small and medium sized fashion businesses that produce and sell...
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Episerver’s survey shows how B2Bs are meeting consumer-like expectations

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The vast majority of B2B decision makers say increasing digital expectations from customers or partners is their top external threat. Eighty-four percent of respondents confirmed this particular threat. This is one...
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Oracle OpenWorld reaches 40

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OpenWorld closes for another year. It begun with a typically colourful keynote by Larry Ellison. During the event Oracle managed to publish a total of 40 items, mainly press releases and...
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IAB Europe report shows programmatic revenues rise by 33%

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IAB Europe, the European industry association for digital marketing and advertising ecosystem launched its annual ‘Attitudes to Programmatic Advertising’ report. Now in its fifth year, the report is the most comprehensive...
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Half of eCommerce marketers don’t segment contacts says report

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Omnisend, omnichannel marketing automation platform for eCommerce, has released new data concerning the segment adoption rate for marketers. Despite proven results earned with targeting campaigns, eCommerce marketers are still reluctant to begin...
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European eCommerce associations to merge

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Ecommerce Europe and EMOTA, the European Digital Commerce Associations, have announced that they are joining forces. The two associations will be unified under the umbrella and brand of Ecommerce Europe. The...
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NexTech signs AR deal with The Wright Brothers to enhance online shopping experiences

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NexTech AR Solutions has agreed with The Wright Brothers USA (TWBUSA) to ARitiz several items from its product line. The company intends to explore sentiment measurement technology for "Try It On"...
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How to change or add a tag in Zoho Projects

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In Zoho Projects you can change the tags that are there and create your own with the colours that you like to make your life visually easier.

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Zoovu unveils platform tools to enhance compliance with new accessibility guidelines

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Zoovu, a provider in AI powered eCommerce product discovery, has announced new tools and applications to its platform. The enhancements allow enterprise ecommerce companies...
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Infosys teams up with Colt and Telstra

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Infosys announced two multi-year strategic collaborations. The two firms concerned are Colt and Telstra. The agreement with Colt is for five years, and that...
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Deltek Clarity reveals optimism from Government Contractors, but tougher for SMEs

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Deltek published the 15th edition of its annual Deltek Clarity Government Contracting Industry Study (registration required). The report is based on a survey of 649...
How to change or add a tag in Zoho Projects - Image by Speedy McVroom from Pixabay

How to change or add a tag in Zoho Projects

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In Zoho Projects you can change the tags that are there and create your own with the colours that you like to make your life visually easier.
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Mastercard and Salesforce develop integration to transform transaction disputes

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Mastercard and Salesforce have announced a new integration to enhance trust across the ecosystem. The integration aims to help customers speed up the resolution...
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Vortex 6 adds new tools for Cisco Partner to better manage their partnership

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Managing the relationship and ensuring teams within your Cisco partner business is often time-consuming, costly and difficult. Vortex 6 offers tools that help partners...
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monday.com announces another quarter of outstanding growth

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monday.com has announced details of its Q1 2024 results. It has revealed yet another strong quarter of growth, with revenues reaching $21.6 million, up...
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Manhattan embeds generative AI to aid customers

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Manhattan Associates have announced two new generative AI solutions aimed at empowering customers using their Supply Chain Commerce platform solutions. The first is Manhattan...
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AppDirect acquires marketplace platform Builtfirst

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AppDirect, a B2B commerce platform has acquired Builtfirst, a provider in self-service marketplace platform technology. Builtfirst says its low code/no code approach aims to...
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UK retailers investing in eCommerce and bricks and mortars finds American Express research

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A combination of bricks and mortar expansion, eCommerce improvements and investment in marketing are priorities this year for UK retailers. New research from American...
Interprefy Now

Can Interprefy Now change how businesses build teams?

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Interprefy has announced Interprefy Now, a new product that leverages its automatic translation platform to smaller ad hoc meetings. The Interprefy platform is used...
Logicalis launches Intelligent Security (Image Credit: getty-images-uqx6IiVp18E-unsplash)

Logicalis launches Intelligent Security

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Logicalis has launched Intelligent Security. The company calls it "a blueprint approach to its global security portfolio designed to deliver proactive advanced security for...
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Freshworks appoints Ashwin Ballal as its new CIO

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Freshworks has appointed Ashwin Ballal as its new Chief Information Officer. He joins after Prasad Ramakrishnan, the current CIO announced that he would retire...
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Smartsheet Engages London with global updates

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At Engage London, Smartsheet announced the availability of several new AI-powered and resource management features. The features are integrated into the Smartsheet platform and...