Research says UK third most popular market globally for online cross-border shopping
The UK is the third most shopped market for international online purchases for a second year. It sits behind only the US and China and is most popular with the ‘Power...
Retail and eCommerce news from the week beginning 14 March 2022
Brightpearl is re-launching its search for the ‘Lightning 50.’ A league table of the UK and USA’s fastest growing eCommerce businesses from the last twelve months, @brightpearl, #retail, #ecommerce, @Brightpearl, #Lightning50
BMW Group and Adobe expand partnership for a seamless customer journey
The BMW Group, one of the world’s largest automobile and motorcycle manufacturers has expanded its relationship with Adobe. The partnership is aimed at supporting the company’s digital transformation of its sales...
Mulberry buys Aptos Order Management System to support unified commerce
Mulberry, the UK fashion brand has deployed the Aptos’s Order Management solution. Aptos, a provider in retail technology solutions. The system – which serves as a centralised commerce hub will help...
Salesforce report shows consumer spending fell 5% — inflation persists
February shopping data from one billion consumers using Salesforce Commerce Cloud globally found that US consumers placed fewer orders and purchased fewer items than last year at the same time. Inflation...
Retail and eCommerce news from the week beginning 7 March 2022
Elastic Path has launched Elastic Path Payments, powered by Stripe. Increasingly, brands are leveraging modern best-of-breed payments solutions in conjunction with their commerce solutions, @ElasticPath, @Stripe,#ecommerce,#retail,
Coveo research finds customers have lost patience with poor online service
Coveo Solutions has released its second annual Relevance Report: Service. The research suggests 96% of people believe inadequate customer service experiences affect their loyalty to a brand. Coveo is a provider...
New community launched – CommX to support digital commerce growth
Several technology providers across the digital commerce ecosystem have launched a new body - the Commerce Experience Collective - CommX. Commx aims to guide brands and retailers into new era of...
Ted Baker launches online store on BigCommerce’s eCommerce platform
Ted Baker has launched a composable eCommerce experience on BigCommerce's multi-storefront (MSF) headless solution. The company is a UK-based global lifestyle brand. Ted Baker will use a single BigCommerce store to...
MACH Alliance research highlight managers under pressure to deliver CX improvements
The MACH Alliance has released a new report that shows companies are dissatisfied with their ability to deliver customer experience (CX) improvements at speed. The report suggests that while intentions to...