Episerver buys personalisation company Idio
Episerver, the digital experience company, has signed a definitive agreement to acquire Idio, a content personalisation and analytics platform. The acquisition significantly accelerates the analytics and personalisation roadmap for Episerver Customer-Centric...
Less than half of UK SME retailers think they will be thriving in 2030
New research has found that less than half of UK SME retailers think they will be thriving at the turn of the next decade. The research by finance solutions provider, Duologi,...
Build-A-Bear builds transformation on Salesforce
Build-A-Bear is to further leverage Salesforce applications as it looks to further strengthen its business. It is to deploy the Customer-360 vision that Salesforce painted during Dreamforce last year.
Retail is going...
Nexcess launches support solution for Magento 1 merchants
Adobe’s Magento Version 1 (M1), is rapidly approaching its End of Life (EOL) date in June of 2020. The ending of new security patches will leave online stores running this version...
Pixalate report shows 26% of Android programmatic in-app ad impressions are fraudulent
Twenty-six percent of android programmatic in-app advertising impressions in 2019 third quarter were fraudulent, according to a report by Pixalate. The company is a global fraud management platform operator. The company’s...
UPS research highlights global ecommerce trends
UPS has published its benchmark survey that highlights eCommerce trends taking place, particularly the issues of concern to online shoppers. The 2019 UPS Pulse of the Online Shopper surveyed 18,000 consumers...
Retail eCommerce news from week beginning 11 May
Retail and eCommerce highlights this week includes: Software AG and Microsoft webMethods.io announcement. Apttus has made its Max Intelligent Mobile Assistant available in Slack App Directory. Contentful new partnership with BVA,...
Pega says IT vs Business is hurting the customer experience
Pega Research has released its latest report titled: The four false narratives of customer experience (registration required). It highlights how the internal battle between IT and the Business Unit is impacting...
commercetools expands eCommerce extensions for its Integration Marketplace
commercetools, a platform for B2C and B2B eCommerce launched its Integration Marketplace of third-party extensions and integrations for commercetools commerce platform. The platform simplifies customers discovery and access integrations to accelerate...
Cheetah Digital unveils integrated customer engagement suite
Cross-channel engagement platform provider, Cheetah Digital, has launched its Customer Engagement Suite. The suite integrates Cheetah Digital’s existing products – Cheetah Experiences, Cheetah Messaging, Cheetah Loyalty and the Cheetah Engagement Data...