IAB reports highest online advertising growth since 2006
As digital media consumption continues to grow, online advertising dollars are following fast. According to the newly released “IAB Internet Advertising Revenue Report: Full Year 2021,” conducted by PwC, all major...
Retail and eCommerce news from the week beginning 2 May 2022
The multi-channel B2B ecommerce platform, Znode has release with new product release introduces features for payment and ordering while enhancing inventory, notifications, @Znode, #ecommerce, #retail
PIM and DAM are the new power couple for content strategy
ECommerce sales are growing at five times the rate of in-store purchases, according to research from Forrester. Furthermore, 30% of consumers say that they expect to shop online more frequently in...
Extensiv and BUKU Integration to enhance Shipping CX with intelligent omnichannel distribution platform
Extensiv has announced an integration with BUKU Ship, a leading provider in eCommerce shipping CX solutions for 3PLs and brands. Entensiv delivers omnichannel software solutions for warehouse, inventory, and order management.
With...
Shopify expands ERP Programme to support European merchants
Shopify is expanding its global programme launched a year ago to enable local European Enterprise Resource Planning partners to join and build direct integrations to Shopify. Shopify is partnering with local...
Report suggests nearly 1 in 4 consumers who file chargebacks admit to “Friendly” fraud
A new report from Sift found that nearly 1 in 4 consumers admit to disputing a legitimate purchase. Purchasers saying, they didn't receive it or there was an issue with the...
BigCommerce extends Multi-Storefront for merchants to small medium size business
BigCommerce has rolled out its Multi-Storefront (MSF) solution to small and medium-sized enterprises (SMEs). The solution supports multiple unique storefronts from one store and was previously only available for enterprise merchants....
Dan-O’s Seasoning partners with Brightpearl to manage deals with retailers
Seasoning brand Dan-O's Seasoning, has signed up with Brightpearl by Sage to transform its operational processes. The culinary retail business has connected to Brightpearl's retail operating system and gained access to...
Coveo Report: Bad self-service is worse than no self-Service
Coveo has released its 2023 Customer Service Relevance Report which found that in an uncertain economy, organisations are under pressure to retain and expand their customers. Ghosting has become more prevalent, and...
Sorted survey shows retailers failing customers with post-purchase experiences
A survey commissioned by Delivery Experience Platform Sorted has highlighted the disparity between consumer expectations and retail leader perceptions regarding the post-purchase experience. Only 18% of retail leaders believe the post-purchase...