Artificial Intelligence in your service centre
Salesforce has announced Service Cloud Einstein to deliver artificial intelligence solutions to customer service agents. Salesforce pushed Einstein, its AI platform, heavily at Dreamforce last year. It has a huge development focus on the...
Defence spending cuts hit BT R&D priorities
Adastral Park in Suffolk is home to BT's brains trust. The site is home to 3,000 BT staff and 700 partners. It also houses Innovation Martlesham, a high-tech cluster where 96...
Oracle banishes Blackburn dark cloud
Oracle have settled the Svetlana Blackburn case out of court. A filing was registered at the District Court of Northern California on 9th February. The Register published the notice of settlement here.
The...
Late payments harm SME’s
Xero recently carried out research among 517 small businesses in South Africa and revealed the impact of late payments on them. The research was carried out by Frontline Market Research, but...
Intuit revises outlook for Q2 down a third
Intuit has posted an earnings warning for its second quarter earnings. It is keeping its full year forecast unchanged at present. Non-GAAP diluted earnings are down from the estimated $0.33-0.36 to $0.24-$0.25. This...
Infor brands Brooklyn Nets to win
Infor has announced a new multimillion dollar partnership with Brooklyn Sports & Entertainment (BSE) and Brooklyn Nets. The announcement is light on details. It will include Infor complementing BSE in four...
Amazon replaces PeopleSoft with Workday
Workday has announced that Amazon has begun implementation of its Workday platform. The agreement to use Workday was signed in October 2016. The announcement that they are starting to roll out the solution...
Channel wars Americas begins
2017 is a year when we can expect to see a number of cloud ERP vendors fight vigorously for a diminishing number of available channel partners. Epicor is one of the...
Harder, better, faster, stronger recruitment from ADP
ADP has announced the ADP Search and visualisation tool for recruiters. It’s aim is to decrease the time it takes for recruiters to sift through CV’s and help eliminate unconscious bias....
Oracle powers up Oracle NetSuite
Oracle is making good on its promise to invest in NetSuite. We caught up with David Turner, UK Marketing Director for Oracle NetSuite at the Oracle Modern Business experience to discuss...