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Lowell turns to Medallia to improve customer feedback loop

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Medallia has announced that Lowell, one of the largest debt collection agencies in the UK, has increased its investment in the Medallia platform. Lowell will deploy the Medallia Experience Cloud to...
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News from the week beginning 16th October 2023

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News from the week beginning 16th October 2023 includes financial updates from @newgensoftware, @o9Solutions and @Sidetrade.
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News from the week beginning 9th October 2023

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News from the week beginning 9th October 2023 includes all the news from @Adobe MAX and the Forward VI, the @UiPath conference
October Fall leaves Image by Couleur from Pixabay

News from the week beginning 2nd October 2023

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News from the week beginning 2nd October 2023 includes product updates from @Ceridian, @Alteryx, @Mineral, @Boomi, @QuickBase, and @Skedulo
Lightspeed (c) 2023 Lightspeed Commerce

How Lightspeed Advanced Insights delivers restaurant insights

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Lightspeed Commerce Inc. has launched Lightspeed Advanced Insights into the EMEA market. The announcement comes a year after the company launched the solution in North America. Advanced Insights is part of...
Road autumn curves Image credit PIxabay/Seq68

News from the week beginning 25th September 2023

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News from the week beginning 25th September 2023 includes the acquisitions of @SoftwareAG by SilverLake and that of @Exostar by Arlington Capital
GROWMARK adopts Knoa SAP UEM

News from the week beginning 18th September 2023

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News from the week beginning 18th September 2023 includes customer stories from @Anthology, @Cornerstoneondemand, @Infosys, @NICE, , @Salesforce, @Talend, @SOCI, and @Appian
Safra Catz on stage during Oracle CloudWorld 2023 (c) 2023 Oracle

A roundup of Oracle CloudWorld 2023

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A roundup of most of the new from Oracle #CloudWorld2023, held in Las Vegas with updates from across the @Oracle technology portfolio
Combine Harvest September Image by Matthias Böckel from Pixabay

News from the week beginning 11th September 2023

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News from the week beginning 11th September 2023 a wealth of news from Dreamforce the huge annual @Salesforce conference #DF23
Hillary Ashton talks about Teradata's ask.ai (Image Credit: Allison Saeng on Unsplash+)

Hillary Ashton talks about Teradata’s ask.ai

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At Teradata Possible 2023 in London, the company announced its new generative AI tool, ask.ai. The announcement raised a number of questions, some of which Teradata responded to in an email,...

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Interprefy AI

Interprefy unveils Interprefy AI

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Interprefy renamed its advanced automated live speech translation solution for meetings and events. Henceforward, its next-generation AI event translator will be known as Interprefy AI. In...
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Has xtype made clones easier for ServiceNow customers?

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xtype has unveiled its latest product to assist ServiceNow customers. xtype Clone View is now available on the ServiceNow marketplace. The new product is...
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Looking around corners

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This is the 70th in a series of business tips from industry leaders that Enterprise Times has spoken to. Enterprise Times recently interviewed Clive...
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Shipium and APC Postal Logistics partner to expand international reach for eCommerce shippers

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APC Postal Logistics has formed a partnership with Shipium, the modern shipping platform for eCommerce retailers, brands, and LSPs. APC Postal Logistics is a...
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UK SMEs look to combine business with leisure on international travel

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Research sponsored by corporate travel agency Travel Counsellors for Business and conducted by Censuswide has discovered that 60% of SMEs are planning to spend...
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US consumers embrace omnichannel, merging digital and physical shopping journeys

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A new study by Auctane suggests that 73% of US consumers blend online research, physical store visits, and options like buy-online-pickup-in-store or in-store returns...
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Autumna achieves golden results

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Autumna has announced that it has achieved huge revenue growth over the last two years. Founded in 2019, the company achieved revenues of £419,000...
Acquisition BeyondTrust of Entitle. Image credit https://pixabay.com/users/absolutvision-6158753/

BeyondTrust acquires Entitle at JIT PAM capability

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BeyondTrust has announced the acquisition of Entitle, the just-in-time permissions access management vendor. This is the first acquisition announced by BeyondTrust since its July...
Oracle Netsuite (credit image/Pixabay/Michal Jarmoluk)

NetSuite to provide UK and Ireland companies with connector for AI-Powered insights across multiple...

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Oracle NetSuite has launched NetSuite Analytics Warehouse Multi-Instance Connector. The new connector enables customers in the UK and Ireland to reduce costs and improve...
Appointment Door - Photo by Dima Pechurin on Unsplash

Creditinfo appoints John Cannon as its first Chief Customer Officer

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Creditinfo has announced the appointment of John Cannon as its first Global Chief Customer Officer. Cannon will lead the strategy and execution behind Creditinfo’s...
How to change or add a Status in Zoho Project - Unsplash+ In collaboration with Getty Images

How to change or add a Status in Zoho Projects

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We are currently using the "Premium" version of the Zoho Projects. While the "Enterprise" version has far more customisation options available, there are some...
CoPilot AI Image by Pete Linforth from Pixabay

Tricentis launches testing Copilot

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Tricentis the software testing automation and software quality assurance platform, has added Copilots to its AI solutions. Powered by the Azure OpenAI Service, the...
Slack AI

Salesforce extends availability of Slack AI

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Salesforce has announced that Slack AI is now available as an add on to all paying Slack customers. Initially available in English only, Slack...
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Kota adds Vitality healthcare to benefits platform

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Kota, the insurance and retirement benefits technology vendor, has announced a new partnership with UK health insurer Vitality. The partnership will extend Kota’s reach...